Reviews for WhatsApp app by SuperLemon

Hace unos cobros exagerados sin haber habilitado ningún servicio adicional, deberían informarle al cliente el porque de los cobros adicionales

Customer support is poor, no one is replying to the emails being sent for support. Unsatisfied with the service

excelente aplicación. Tiene muchas funciones interesante, ayudar a realizar varias actividades de manera automática

The app that was "free" has been updated and started charging unauthorized amounts. The terms are not clear, much less the descriptions to find out where the charges are being made. One day the app was good, I don't recommend it anymore. Just follow the latest comments to see a lot of complaints.

This app is automatically creating new changes to my store. Completely useless app. I want to remove all the unncessary features asap!

pop up forzati che complicano solamente le cose. Ti forzano a dover impostare una cosa andando magari anche contro la natura del tuo store semplicemente per disabilitare un opzione

muy buena herramienta

Muy buena herramienta para acceder a los clientes de forma individual, acelera las compras y los pagos

Was using the free version just for the widget, but recently some clients came to us saying they have been receiving unsolicited whatsapp messages in english (our store is in portuguese). Turns out this app launched new features and turned them on by default, which also means they charged us $64,32 and sent over 800 whatsapp messages to our clients in a foreign language. VERY upset with this. I want my money back. This was the most problematic thing that happened, but once they did an update which behaved badly with other apps and broke our site. And another time I was testing our sales funnel and discovered they had inserted an optin checkbox for whatsapp messages on product pages. The features are interesting and they have been developing a lot of new features. Would be great, but the transparency on what is actually being published to our store (and charged) is very bad.

me encanto gracias por existir recien estoy comenzando pero me encanta la app gracias gracias att gapeft

no sirve para nada, desde que lo actualizaron, ya no sale el chat, se queda en una pantalla para colocar el número, y ahora q actualizan dice q es gratis pero q autorizamos un cargo de hasta 500usd, es muy confuso

It doesn't allow to disable some widgets or you must get an extra verification step to control your own account, this verification was not completed by superlemon in over a month. Every update took a lot of time and their response time is very long. We had to switch to a different app as we never recieved any answer from them.

This app sends 20% discount codes to customers without consent. Creates codes in Shopify without consent. I didnt set it up. I merely "upgraded" to an upgraded FREE plan. [Update] Their reply is they do not have permission to create discounts. My customer received 20% discount via whatsapp. It must be a phantom admin who granted the discount.

The function of the app is good. But its bad that after a update options are automatically turned on and some boxes and optins showed up without me knowing about that. That was really a conversion killer for our store. If that happens again i will switch to another app.

]La aplicacion era lo mejor que habia en shopify, hasta que ya desabilitaron la opcion de mensaje directo a whatsapp.

Checkout FREEZE: Your app is causing checkout freeze and leading to a very significant loss in sales Urgent ACTION: Inform all your app users immediately and urgently about the checkout freezes your app is causing and leading to their massive sales loss. Some of them might even not be aware NOTE: PLEASE do not release any updates without testing. This seems to be a highly irresponsible act on your side. It is detrimental to the sales of a lot of hardworking store owners on Shopify.

BUYER BEAWARE***** They hid their fee in the minimized text you could be charged up to $5000 a month. I made a mistake of installing it by lookin at their reviews I now know they are fake. They wouldn't even get back to me to set up the app even I signed on their monthly subscription plan then I noticed they are charging me one by one for the app it not even set up yet. Stay AWAY AT ALL COST

Abondoned Cart Not Working, Pls Help ASAP, Order Confirmation Sms Going but Customers Not Recieving Whatapp Msg for Abondoned Carts

I used this app to give my visitors the option to contact us directly by whatsapp. It worked well until Superlemon did an update and installed an 'opt in' widget on my store which then made it not possibe for customers to checkout. Too intrusive for my liking. APP DELETED!!!

Muito bom, porém falta a opção de editar os textos, caso já tenha que ela fique explicita, e deixar a loja menos cheia de informações.

muy bien la aplicación pero tengo una consulta porque quiero vender en varios países y el botón de whatsapp solo me sale en español me gustaría ocultarlo en otro país o si se puede cambiar el idioma para ese país cuando entren desde ese país

pathetic Experience with them, worst customer service ever, they automation are just out of control, customers complaining for the repeatedly sending same automation again and again, while we are trying to discontinue service with them and they are not even sorting way out for last 4 days. strongly not recommended at all.

Fatta molto bene e molto un prodotto molto utile facile da configurare e comoda da usare ,consiglio vivamente a tutti

I am trying to delete this app, and there is no visible way to do it. It's very important. I sent an email as well with this request. This last update is generating a lot of complaints from customers. I was only able to hide the icon

VERY VERY BAD SUPPORT SERVICE........................................................................