AI is a work in progress.We make it work for you.
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What we do
We help ecommerce, retail and wholesale teams put AI to work. From product creation to customer experience and the operations behind it, we bring commercial judgment and hands-on AI delivery into your team.
Led by operators
The track record of the operators who lead our work. About us
- 15+ years
- Building commerce products, teams and systems.
- $2B+ in annual revenue
- Supported by commerce platforms and back-office systems led in prior operating roles.
- $100M
- Grown from seven figures to acquisition on technology we built from scratch.
Across your business. Start where the change matters most.
All 8 programs- Growth & acquisitionOwn your growth engine.
- Customer service & supportResolved means done.
- Retention & lifecycleRepeat customers, on purpose.
- Digital commerce & conversionEvery week, a better store.
- B2B sales & account operationsAnswers your buyers can order from.
- Finance & business intelligenceNumbers you can trust. Decisions someone owns.
- Product development & qualityGet it right before you make 2,000.
- AI shopping & agentic commerceChosen by AI. Bought from you.
How it works. From the first plan to a system your team runs.
How an engagement runs- 01
Discovery
AI strategy you can act on: a ranked, costed plan for what to do first.
Discovery & Action Plan - 02
Build
Agents, automations and integrations, built into the tools you already use.
See the programs - 03
Adopt
Clear responsibilities, training and new ways of working, so the change sticks.
How we work with your team - 04
Improve
Monitoring, fixes and the next use case, once it’s live.
How an engagement runs
Start with a plan. Know what to do first.
A useful first step is a Discovery & Action Plan. It ranks every opportunity, sizes what it’s worth and says what to leave alone.
- 2–4 weeks
- Fixed fee, credited to the build
- Yours to keep
Already know what you need? Scope a build directly.

Two ways to work. Hand it over, or build it in.
Find your routeYour teamKeating & CoA working system your team owns
What do you want AI to change? Let’s find a useful place to start.
We reply within one business day.