AI shopping & agentic commerce
Connect AI discovery, trusted product information and guided shopping as a new growth opportunity.
Explore the initiativeAI is a work in progress.We make it work for you.
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What we do
We help ecommerce, retail and wholesale teams put AI to work. From product creation to customer experience and the operations behind it, we bring commercial judgment and hands-on AI delivery into your team.
Led by operators
The track record of the operators who lead our work. About us
- 15+ years
- Building commerce products, teams and systems.
- $2B+ in annual revenue
- Supported by commerce platforms and back-office systems led in prior operating roles.
- $100M
- Grown from seven figures to acquisition on technology we built from scratch.
Across your business. Start where the change matters most.
All 13 programsStart with an outcome
- Growth & acquisitionConnect acquisition, search, AI shopping and channel opportunities to the products and customers worth pursuing.
- Digital commerce & conversionImprove web and app journeys through better product discovery, buying information, experimentation and useful shopping assistance.
- Customer service & supportBring order state, product facts and service policies into useful customer resolutions and better support-team decisions.
- Catalog & product informationTurn supplier and approved product information into consistent, usable records for stores, marketplaces and digital shopping.
- Merchandising & commercial planningImprove assortment, pricing, offers, allocation and launch decisions with current demand, product and stock context.
- Supply chain & fulfillmentConnect purchasing, production readiness, inventory and fulfillment exceptions to the commercial commitments they support.
- Retail & store operationsConnect campaigns, product knowledge, inventory, staffing and store readiness across an omnichannel operation.
- B2B sales & account operationsConnect account terms, products, availability and order context across wholesale, distribution, trade and hospitality sales.
Bring the pieces together.Make the whole business work better.
Product launch acceleration
Connect development, samples, creative, product information and channel readiness around one launch.
Explore the initiativePromotion orchestration
Keep offers, stock, creative assets and every selling channel working from the same plan.
Explore the initiativeConnected post-purchase experience
Connect accounts, order status, returns, service and the next purchase into a more useful customer experience.
Explore the initiativeCustomer intelligence into action
Carry customer evidence into product priorities, service improvements and commercial action.
Explore the initiativeCommercial and supply planning
Bring demand, inventory, supply constraints and financial decisions into the same planning conversation.
Explore the initiativeHow it works. From the first plan to a system your team runs.
How an engagement runs- 01
Discovery
AI strategy you can act on: a ranked, costed plan for what to do first.
Discovery & Action Plan - 02
Build
Agents, automations and integrations, built into the tools you already use.
See the programs - 03
Adopt
Clear responsibilities, training and new ways of working, so the change sticks.
How we work with your team - 04
Improve
Monitoring, fixes and the next use case, once it’s live.
How an engagement runs
Start with a plan. Know what to do first.
A useful first step is a Discovery & Action Plan. It ranks every opportunity, sizes what it’s worth and says what to leave alone.
- 2–4 weeks
- Fixed fee, credited to the build
- Yours to keep
Already know what you need? Scope a build directly.
Two ways to work. Hand it over, or build it in.
Find your routeYour teamKeating & CoA working system your team owns
What do you want AI to change? Let’s find a useful place to start.
We reply within one business day.