Reviews for WhatsApp app by SuperLemon

ILORA

2024-07-12

India

the wrost app i have ever seen , poor customer service , poor user acceess

Saffron Sales

2024-07-08

India

it's not showing in theme?

EXCELENTE Y FACIL DE USAR

Waste app

ES BUENA APESAR QUE SOY NUEVA ENTENDI GRACIAS.

If you just need the widget that appears on your website to connect with your customers Superlemon works just fine. However, none of the automation works properly and to make it worse no customer service is available to help. I have sent over more than 3 emails and I just got one response saying they will investigate and never came back to me for more than a week.

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

KASSA

2024-04-10

India

worst service

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint. Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

It works only in app but the WA app on phone doesn't function. We uninstalled the app but still experiencing trouble to connect WA business account in a normal way..

kommpet sinnlos

Dharma Originals

2024-04-01

India

why were we charged when the app was uninstalled in trial period?

terrible support team, absolutely zero response over a week.

Too many bugs in recent times. Using this app from 2022. But recently the app has a lot of bugs and is very unstable. I'm looking for other options The 'My whatsapp' window is still not working They started to bill me even after uninstalling

pls cancel my payment

sch*fo totale

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. Honestly starting to look for another solution.

horrivel, peguei o plano gratuito e eles estão me cobrando 500 US ao mes aqui

Worst Customer Service. Not happy at all. I have asked the team to release my API integrated phone number but no one from the team is replying.

not sure how to use no customer care just for the trial option we log in now not able to use or not able to delete contacts from app

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

Usefull app!!

Finger weg! App und Support total schwach 3 Sterne sind zu übertrieben...