Reviews for WhatsApp app by SuperLemon

They abandon customer support, no replies, chat button does not work from mobile safari and mozilla. Terrible experience!

Very bad app, customer service wont respond . I have my whastapp api number register with them but i cant see it ony Facebook business manager they are not responding at all, i am on your their paid plans but not response.

Very bad app, customer service wont respond . Please help to delete my account from whatsapp business api so i can use normal whatsapp

Support is very good. the response is very good. Great application. I recommend other to go for it.

Used it for 12 months on free plan. However, once I upgraded to growth plan, I realised that it is a click bait and I will be required to upgrade to engage plan if I want to use any of the features. After converting to whatsapp business API, I got no handholding and I also lost my ability to use the chat widget. All in all, i wasted 10 days of writing to the support team for resolution, and finally I uninstalled

VERY DODGY APP. DO NOT INSTALL THIS APP. App makes changes to your store without consent or approval and approves charges. The Free version is not free and has hidden auto approved charges. THEY DO NOT REPLY TO ANY QUERIES OR EMAILS. We have reported this matter to Shopify and will be pursuing legal action for breach.

BEWARE YOU MIGHT LOOSE UR WHATSAPP ACCESS FOR EVER. Very Bad, NO proper support. Unable to use my own whatsapp to reply messages. No proper guide to install (specifically the time it takes to start using the app properly). a very bad experience. Sent a mail to the team no reply yet. so i had to unstall, but still unable to recover my whatsapp number

updated to paid version . no support . WhatsApp phone number now cannot be used .

La atencion al cliente pesima, nunca se contactan con nosotros. tenia la opcion para pero me toca cancelar la suscripcion al producto porque tengo un bug que no se puede quitar de esa app. les escrito correos les digo que me contacten y no recibo respuesta.

2 months waited no response , its not working no support ,no response very hard to unsubscribe possible after this review pls contact Ravi 9677888352 VERY USEFUL -VERY GOOD TEAM EXPLAINED EVERTHING AND DEMO IN LIVE CHAT AND CLEARED ALL MY DOUBTS .VERY USEFUL APP .SOLVED AND SAVED MY TIME FOR MARKETING PROMOTION ADD SENDNG IN WHATS APP .. REVENUE INCREASED THANK YOU SUPERLEMON

Nothing works, lots of 404 broken links, the "free trial" does not work and charges you immidiatly when upgrading to a paid plan. Did not bother to even contact support as they only have email support, and an app this broken does not deserve my time.

Cambian la aplicacion a su gusto sin avisar, me di cuenta despues de días que funcionaba completamente diferente y los clientes

Excelente. App intuitivo e completo. Me surpreendi com a quantidade de soluções disponíveis para uso na loja shopify

it says there is a 7 day free trial. But when I try on the growth package, they billed me immediately. I ask their support for assistance, no action taken. Now, shopify have billed me. they say they need more time to process....

parou de funcionar, nao leva mais o cliente para o whatspp direto, quando clica no icone do whatsapp abre uma janela de chat mas nao joga para o whatsapp.

Muy agresiva la forma para solicitar numeros, muy poca personalizacion, malisima la traducción. Cambiaron como funcionaba la aplicacion y activaron autimaticamente sus seudo mejoras. Hacen lo que quieren y estas obligado a aceptarlas.

Pesimo! adquirí el segundo plan, y dure días intentando enlazar a mi whatsapp sin ningún resultado, incluso me pisieron eliminar la cuenta de WhatsApp para al final no lograr confirgurar la app. Ahora, luego de cancelada la suscripción nno puedo activar nuevamente mi numero de whatsapp con el que llevo trabajando meses y donde me escriben muchos clientes. El soporte nunca responde o se tardan demasiado mientras yo sigo perdiendo ventas, pesima App no la recomiendo nada

Molto semplice da usare. Intuitiva e con possibilità di personalizzare testo, colori e tema. Molto soddisfatta. La consiglio a tutti

Esse aplicativo do Shopify é bem legal, estou gostando. É muito simples de mexer quando se coloca na sua linguagem.

Even you have good features but you bacame an aggressive, sticky and unpleasant app. You are sticking to the add to cart, to checkout to collect customer data but that can't be mandatory as not everyone using WA. In plus, without any consent and settings from our side - you generated 20% discount codes for customers on a market where 5% is already to much.... Your customer support poor and mainly just automated answers - no willingness to sort the problems.....That can be an option what you restricted and can't setup our 4th store. So deleting you from everywhere.... Good luck

They will still charge you on free plan as well, Its a trap, be careful, not recommended, Now they are not replying on the support as well. How to report shopify for unauthorize charge?

EXLENTE MUY BONITO SEGURO NOS AYUDARA PARA NUSTROS EMPRENDIMIENTO CALIDAD COMPLETO SUPER DISEÑADO Y BUENO

es una aplicacion que me ayuda bastante en mi negocio, es de facil manejo y muy completo por lo que lo considero buenisimo y lo recomiendo.

Péssimo faz cobrança sem autorizar, o minimo é 500$ de cobrança, tá maluco!!!!!!!!!! nao recomendo

I always used this, but they changed the interface, now people gotta plug their phone number and they asked you to update to free but they can charge $500. I dont get it, it was a great app, i recommended it to all my students