Viridi Crystallis
2023-11-20
Japan
can not delete each message.
1212 Beauty Boulevard
2023-11-19
United States
It’s absolutely terrible. When the app opens it tells you to login with no option to create an account. And once you are able to create an account by way of your web browser, then it does not do anything to help you set it up. I think this app is a scam.
Dazzled Clothing
2023-11-17
Germany
Thank you for the review! If there is anything we can improve or you have questions on, please reach out to us at support@tidio.net, we will be more than happy to assist :-)
withomed
2023-11-16
China
very good App, and good customer service, I like chatbots and all the features.
Leko
2023-11-15
Finland
Todella hyvä
Power Drive Bikes
2023-11-15
United Kingdom
great experience
rmdecoregalos
2023-11-12
Portugal
ayuda buena
Ma boutique
2023-11-11
France
Thank you for leaving the review, it made our day!
Aquatic Accessories
2023-11-08
United States
Awesome support and a great tool. You can choose from many bots and functions that make your store better.
Glow and Slay
2023-11-06
France
super, service client très réactif !
PochiPet.net
2023-11-03
Panama
Thank you for the amazing review!
arabinstruments
2023-11-02
United States
1) The visitor screen on your website fails to display up-to-date data. Instead, it presents visitors from 12 days ago who are no longer active, providing an inaccurate snapshot of the website's current status. 2) Sorting the monitor list is not an option. 3) The tool does not allow you to track visitors who progress to the checkout stage. Considering these limitations, it may not justify its price.
Nova Store
2023-10-27
United Arab Emirates
I HAVE JUST STARTED BUT IT'S GREAT
Woofshack
2023-10-25
Austria
outstanding customer support
Misterstep
2023-10-24
Italy
Molto intuitivo da usare e una bella interfaccia grafica
iGadget Store
2023-10-23
Algeria
highly recommanded
Maranos.de
2023-10-23
Germany
It works how it should, and the service is great.
Bay Bridal and Ball Gowns
2023-10-19
New Zealand
So far so good. Support is great. They get back to you right away.
Lara Cross
2023-10-17
Italy
Se dobbiamo scegliere un'app per occuparci al meglio delle nostre chat ormai ci affidiamo a Tidio ad occhi chiusi
to blossom
2023-10-16
Japan
ShopiifyのデフォルトにもIndexというチャットツールが付いているのですが、体感上はこのアプリに課金するだけの価値はある印象です。 比較してレビューします。 - Inboxでは、チャット中の未送信テキストが見えないが、Tidioでは見える - Inboxでは、チャット中のお客様が見ているページが見えないが、Tidioでは見える（お客様の言葉が足りないときに、商品ページを見ると分かりやすい） - Inboxでは、複数サイトの切り替えが非常に面倒だが、Tidioはそうでもなさそう（試してはいない） - Inboxでは、Botの自動応答フローが非常に簡易だが、Tidioはかなりきめ細かくスムーズな会話の流れが作れる といいところを書いてきましたが、不満がないわけではありません。 - UIは日本語化されていない - 瞬間的に表示されるメッセージも英語のみ（お客様がびっくりしそう） - 送ったメッセージを訂正／削除できない 以前に比べて通知が強くなり、送られたメッセージに気づかないケースは激減しました。 また、お客様に見えるメッセージがごく一部英語なのが多少気になりますが、まあ致命的ではないかな・・ 全体としては。課金する価値が充分あるアプリです。
DRIFT-CLUB
2023-10-13
Hungary
10/10, working well, so much options, best choice for Live chat.
viltspecialist.nl
2023-10-13
Netherlands
We have been using Tidio from the start of our webshop. Super nice live chat with many functions. The employees can be reached easily and quickly. We see a good and long collaboration with Tidio :).
Kalles Jul
2023-10-12
Sweden
The customer support is amazing, especially Carlos! The app is also great. Very proffesional!
Mein Wanderbuddy
2023-10-12
Switzerland
Wirklich eine Super App und ein Perfektes Kunden Support das einzige was ich noch nicht machen konnte ist es auf deutsch zu stellen aber das ist halb so wichtig.
Club Scrap
2023-10-12
United States
It is great and customer service is exceptional.