Reviews for Shopify Marketplace Connect

Really nice app and has good customer service

Perfect!!!

Nice App. Joy V. is very patient and helpful and answered all my question with care and diligence. I would rate 5 stars for this experience. Urmi

I just added a couple of my products to Ebay. Needed a little help from support and they were great dealing with me. I am just so not tech savvy, so if I can do it with no tears, this is a perfect app for everyone/anyone wanting products on Ebay. Very happy! Bring on the orders I say!!!!

I recently had an excellent experience with support team. They were incredibly helpful and resolved my issue quickly. From the moment I reached out, the response time was impressively fast.

Wonderful app. It saves so much time. Pushing listings to eBay used to be a daunting task. We love the fact that we can have different listing templates, map attributes, and inject Metafields into listing titles for example. Keep up the good work and keep adding more marketplaces! Support is super quick to respond. We could not have asked for a better omnichannel app and great support.

The customer service was great, I was in the live chat and Rainier Salta was helping me and he wanted to make sure I understood the steps, then he asked me for Google Meet and explained in detail.

Very informative customer service and helped me solve my sync issue with Walmart.

Deberían colocar Marketplace de Latinoamérica. Falta que se pueda integrar con: mercado libre, dafiti y Falabella. Por lo menos aquí en Colombia se agradecería mucho esas integraciones, pues son los Marketplace más usados en este pais suramericano.

Great support! I couldn't figure out why my listings remained unpublished but their customer service team helped me out. 100% happy with their service.

Brilliant fast support. Well done Lyn. Thank you

Rain assisted me with mapping eBay data fields. She explained everything perfectly

Rain was polite.

So far so good with great support from Mark from "Shopify Marketplace Connect" Support Team. Otherwise it would be quite difficult to understand. Thank you

Very good app and they offer excellent support whenever needed. Thanks Adrian for your help today.

Amazing support, easy access.

clear, efficient CS

Mark took his time and walked me through each step until it was complete. I appreciate that!

great customer service.

This is such a fabulous app. The support is amazing. Once you get you head around what to publish and how to categorise your products for Amazon, etsy etc it is fabulous and automatically publishes when you change your product listing.

I like this app for syncing inventory and pushing photos and descriptions over to eBay from Shopify but the listing process could be better. The app overwrites or removes any changes you make on eBay with every sync, including products that were listed before you installed the app. So be sure to make all edits within the app. After I synced my existing listings it removed all the details like category, color, material, department, etc. It would be nice if there was an option to choose what to update after the initial sync like quantity, price changes, etc. Also, DO NOT use the auto category feature. I've had products removed from eBay for being in the wrong categories. The app has listed clothing as books, adult products as crafts etc.

The worst possible connector app... you think everything goes smooth and then BOOM all your listings on a marketplace get deleted and nobody at support knows what to do. There goes years and years of work. HIGHLY RECOMMEND GOING TO A DIFFERENT APP. This app was so bad we deleted it the day after we went through 2 support chats and nobody had any clues how to help.

Works okay for Walmart, absolutely horrible for Ebay. Support is terrible. We'll be looking for something else. And no, they did not fix it for us.

Useless, unintuitive garbage. Don't waste your time. I've done exactly what I need to do in the past, which is nothing complex just an online store linked to ebay store, and I had to do it with Wordpress and Woocommerce with third party app which is miserable as well. I thought maybe shopify and marketplace connect would save me the trouble of custom coding but the user interface and workflow is unimaginably horrible so it's just me paying them to have a shitty backend. thanks for wasting my time. Ok, so here's my reply to their response: how the fuck can you send products to eBay when you don't even have fields for product dimensions, or even just girth? There is no feature within Shopify to integrate with eBay so you have to purchase a third party app which costs more money, and DOES NOT WORK without extensive tweaking and configuration nightmares. This is just my review of their system in regards to eBay. Every other aspect of this software is also flawed. All the plugins are not intuitive and all cost money, and many of the plugins simply do not work without a complete understanding of all the various online marketing sales channels.

Your support team is absolutely fantastic. I spoke to someone whose name starts with E (don't want to share personal info) who is *amazing* and an incredible asset to your team! I am extremely new to essentially everything shopify, and I really, really needed help on the very first day I downloaded Market Connector. She was very patient and tenacious, and spent so much time with me… and I am so grateful! She walked me through both my own user error and some actual browser errors. I can’t thank her enough, and I’ve told everyone I know about the incredible support at Shopify and Marketplace connector!