Reviews for Shopify Marketplace Connect

Such a fantastic app and great customer service. Everyone is highly responsive and are always able to solve any issue right away! Could not have asked for a better tool!

Adrian was great, thank you!

I recently experienced a connection issue with eBay, but the support team was incredibly responsive and effective in resolving the problem. Their professionalism and dedication to customer satisfaction were evident throughout the process. Thank you for your excellent service!

It’s has been great well and I’ve learned a lot from it.

I absolutely love the orders interface. For us, eBay is a huge part of our business. This makes tracking all of our orders and customers in one place. Just one click of import and the order is in your Shopify. The customer service is impressive too. We had an issue and it was resolved in minutes with a clear and concise email. HIGHLY RECOMMEND!

Mariel R. was fantastic help with fixing my issue when it came to linking my products to Amazon and understanding how the app works. Its reps like those that give this app the praises it gets. Feel confident knowing that if i have any more problems (which i hope not) that good customer serivce reps like mariel will be there to help. 5 stars all the way.

Adrian always does an awesome job when we need asistance app always works great and super easy to set up.

The Shopify Marketplace Connect app has been a game-changer for our business! It seamlessly integrates our store with multiple marketplaces, streamlining our operations and boosting our sales. The user interface is intuitive and easy to navigate, making it simple to manage listings and orders across various platforms. A special shoutout to Stef for the exceptional support! Stef has been incredibly responsive and helpful, addressing our questions and concerns promptly. The personalized assistance we received made the whole experience even better. We highly recommend the Shopify Marketplace Connect app to any business looking to expand its reach and simplify marketplace management. Thank you, Stef and the team, for your outstanding service!

support is super helpful...selling on Amazon isn't easy

I'm excited to see how we can transition our Target Plus catalog to the app. It looks pretty simple -- much more simple than the connecter we are currently using.

Great support when i had an issue today - Joy escalated and resolved this issue very quickly wgich is so important when communicating fulfilment times back to Amazon

The App works but beware despite turning off "Import Orders" (which Shopify explicitly say is the only chargeable part of the app) Shopify began charging me significant amounts, going against their own terms and conditions, and without my permission. I was not importing orders, just syncing product inventory to our Amazon account (which is a significant size now). They decided to start charging us a fee for all our Amazon orders completely unrelated to anything Marketplace connect. My money is still being held although apparently the billing team are looking into it but it does not seem to be going anywhere.

Very patient and went above and beyond my simple questions. He has great probing and problem-solving skills.

Thanks for your help today in listing my products in the Shopify Marketplace Connect.

It's a good app that does its job well but has a few limitations. I was having issues with the images on eBay, and I wanted them to be different from the ones on the website. The customer service here to work out a solution was fantastic. I gave back a star for this resolution and the customer service. I now only have one issue I am not happy with: the template solution wouldn't work for me, and a working HTML description editor would be the only solution. It's a 5-star app with that fix. - The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, so the code breaks. - You can't edit any product information on eBay as the Shopify Marketplace App will overwrite it. You can adjust policies on eBay. I want a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.

Ian was amazing. I cannot thank him enough for working with me to resolve my issues. He helped me when two other support agents could not solve my problem. I am incredibly impressed and thankful for his persistence, knowledge and kindness. I hope to work with him again and again, he deserves a promotion!

I am still learning. I am trying ot connect with Wal mart and it like crazy. I have all the information but some reason it is not doing nothing. Even one of the shopify agent tried to help and still nothing. I do not understand lol.

Brilliant really helpful

Ediline Postrano was incredibly helpful addressing my questions about connecting my Walmart store to my Shopify Store. I learned a lot and shed a few headaches! Thank you Ediline!

This team really deserves 5 stars because they helped me very quickly and professionally! I am pleased with the result of their support Эта команда действительно заслуживает 5 звёзд потому что они помогли мне очень быстро и профессионально! Я доволен результатом их поддержки

Excellent customer service and the app works as it should making my life easier to sync sales between Amazon and Shopify!

Lyn was lovely and helped me straight away, showed me how to resolve my problem in 2 min time! Thank you!!!!

Lyn was fantastic like the app thanks you very much

Had a few issues loading onto eBay, but the support via live chat was excellent - 10/10. One of the down sides with the app is that the slider panel on bulk edit is quite sensitive and not ideal when you use a track pad, as I do. It also can be quire slow to load. Howver, it has removed a lot of the faff that you'd normally have to deal with on eBay, so all in all, recommended.

Powerful tool, a must have and it has an amazing support team.