Reviews for Rebuy Personalization Engine

Rebuy and their support team is great! so many options and flexibility not only from an out-the-box standpoint, but custom solutions for any merchants needs! Would 10/10 recommend!

Great app with excellent support. Monica has been incredibly helpful in building plans for our Black Friday campaign, always providing us with new ideas and much support. 100% recommended.

Rebuy has been a great addition to our Shopify store! Max Trummer has been very hands on with our account and has helped us immensely with his strategic suggestions and execution assistance.

The Rebuy team has been fantastic in supporting our migration and beyond. Reza and Aiman were quick to respond and help us out with making modifications in the Smart Cart and getting our initial widgets up and running! It's a really useful and intuitive tool that fuels not just our cart but so many upsell and cross-sell features on our store.

Rebuy is incredibly easy to use, intuitive in it's setup, and most importantly... it sells product! Rich Matukaitis has been invaluable in getting us going on the platform, and walking us through all that Rebuy has to offer.

Lullabellz

2023-11-06

United Kingdom

Platform in it's core product is really good, the ability to add products at the cart helps drive revenue and increase AOV. Some of the other features are pretty buggy though and haven't work particularly well for us so far, but the support I have received from our account manager Monica has always been extremely attentive and fast to look at the issues.

Awesome app for cart developments, support team is super helpful and are always reaching out with tips and tricks! Highly recommend this app

Moe who i dealt with in regards to setting up our Cart, was amazing, sorted all our customisations straight away, within 15 minutes of our chat we had our cart on a basic level look how we needed it to launch on our site! Great Support

Top notch support and easy to use tool. We're already seeing the ROI!

Great, fast and very helpfful customer support:) Solved all of my problems in a hour.

Amazing app with some of the best customer service I've ever experienced. Rebuy rocks!

Rebuy team has been super helpful in helping solve a problem, thank you!

This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.

Rebuy was easy to setup with the help of their amazing team! So far it's working great for our store.

Rockstar Original

2023-10-31

United States

Love Rebuy! Gives our customers a better experience, drives more revenue, and we have the best rep in Max. Definitely a staple in our stack.

Great app! Increased our AOV and conversion rates. Their customer support Max Trummer is amazing, helping us to get everything set up and maximize the value we are getting from it. It’s silly not to have rebuy on your store.

SOCCO78.com installed Rebuy a couple of months ago based on recommendations from others in the industry. We have found it to be an incredible asset to better merchandise our site while also increasing cart value and overall revenue. Support has been fantastic with Rich Matukaitis, who is a genuine A+ problem solver. Not only is he super fast with configuration solutions, his recommendations for increasing ecom KPIs are spot on. Adding Rebuy at the cost structure is a no-brainer.

Thanks for your review! We appreciate the support 🤩

Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.

Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!

Very powerfull app and great support ! helping on any issue or request

Sarah Chapman

2023-10-25

United Kingdom

Rebuy's support service has been incredible so far. Really appreciate how much information each interaction has provided. A special thanks to Janet Gomez and Vinson who have gone above and beyond to help me with installation advice.

Catori Life

2023-10-23

United States

We love Rebuy & the support staff have been top notch. Thank you Aaron & Tom specifically!

Very good customer service and has helped with increasing our sales.

Heidi Carey

2023-10-17

United States

Rich is a blackbelt at Rebuy. Not only that but he totally understood our business and how we could optimize for our needs and customers. How good is that? How valuable is that! Just incredible.