Reviews for Rebuy Personalization Engine

The app is great and very flexible. The team behind is a huge help every time we need some quick modification or changes in the front end or backend. They are super fast in reply which is one of the best things about this team, so you can always rely on them for any changes or updates you might need.

SmilePro Worldwide

2020-04-17

Australia

Rebuy is a great app with even better support. It provides powerful ways to take control of up-sells and cross-sells, highly recommend!

John, the entire Above Market team and the apps they build are fantastic! I seriously can't say enough about how responsive and helpful their team is. I highly recommend checking out Rebuy as it works flawlessly and has added significant revenue since being installed.

310 Nutrition

2020-04-04

United States

Great set of tools combined with a passionate team. They listened to our feedback and acted fast, making the app more suitable for our business.

Great customer service, fairly easy to use but help was there when I needed it. Can see it adding value to my store. Thank you

Great Support. We had an issue with the billing chart and they fixit in no time. Thank you very much!

Super easy to set up, nice interface. Looking forward to seeing results hit the shopping carts. Developers answered my questions very quickly, very happy so far.

Midori Family

2019-11-23

United States

This is an excellent app! So glad i found it. It provides so much value. Very easy to navigate! They are also extremely helpful and fast! Top notch service and John is the best. Highly recommend.

Amazing. Had some issues and support hopped in and coded something special for me on the spot. Highly recommend!!!

I used this app for my recommended product blocks https://benicci.com/products/detailed-paint-brush-set-of-15 It works fine. When I faced a difficulty due to my youtube embed code on product gallery I pinged rebuy support.. they helped me immidiatly. Superb! I really recommend it :-)

Great App and Customer Service was fantastic! Very quick reply and very helpful. Thank you very much for your help!

Installed the app, had it set up in minutes but there were a couple of "bugs" for us. Went on to live chat, left a message and was expecting a reply in a few hours but got a reply within minutes and John stayed on the chat thread for over an hour whilst resolving both "bugs". Friggin fantastic support - 5 stars are not enough :)

Very good marketing app and customer service is A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

We're using this app to help us with three different upsells/cross-sells on our site. I'm beyond happy that I found an app that seems to be able to complete all three! Beyond this, the app is very intuitive, has great analytics, and is easy to set up simple tasks. The best part is that their customer service team rocks! They're willing to help and explain anything. I would 100% recommend this app.

Just getting started. I'm happy with the app so far. Added upsells to my shopping cart and the developer answered my question almost immediately.

The App didn't fit with my store needs so I uninstalled and the support team asked me if I would like a refund! That's good customer care. Thank you very much!

Easy to setup and responsive customer support. I used the app to add Also Bought recommendations to my product pages. Would be great if the app could exclude results for items that are out of stock. Other than that great app.

Amazing customer service. Very happy with the team's willingness to help me with my requirements, even if it required new feature development. eg, I needed the recommendations to show my home currency and not USD and it was done literally overnight. Even less urgent issues, which had to do with look-and-feel elements, have been addressed and they ensured it was to my satisfaction. Highly recommended.

Primal Blueprint

2019-05-25

United States

We've had a similar experience using Rebuy as Primal Kitchen. Almost everything we do is built around subscriptions so the fact that Rebuy works with this in mind has been great for us. We've been using Rebuy for a little over 7 months now and it's definitely helped boost sales and overall revenue. We use the app to send automated order follow up emails with embedded coupons which we use to incentivize reorders and the smart cross sell tools (customers who bought this also bought) on our product pages and shopping cart. Rebuy works with our subscription app ReCharge which is really nice. Also, the app has stellar in-app reporting using the 30 60 and 90 performance reports so you can see what impact the app is having. For example sales figures, click through rates, average revenue per email, add to carts, product views, etc. Developers have been quick to respond and open to feedback. Great app. 5 stars. - Primal Blueprint, Shopify Plus

Primal Kitchen

2019-05-24

United States

We've been using Rebuy now for 7 months and it's helped significantly to boost AOV and repeat sales. It's one of our key e-commerce apps and works with some of our other top apps like ReCharge Subscriptions. We use the one-time order follow up feature to drive repeat sales and sell new subscriptions and the intelligent cross selling feature to drive increased engagement and add to carts from our product pages. Customer service has been top notch. Fast and professional. Highly recommended. - Primal Kitchen, Shopify Plus

⭐⭐⭐⭐⭐ WOW what an amazing app! where was it until now? Very easy to sync with my store and get some extra revenue from emails. Also, the ReConvert integration right off the best makes it truly worth the app. 5/5 for sure! Thank you for creating this amazing app!