Reviews for QuickBooks Online Global

Hazel from customer support was extremely helpful and quick to respond. We are integrating our Shopify store with QBO, and she made the process really easy to understand.

Great support from all the team! quick online response to resolve technical problems related to sync issues. Thanks Karol!

Just figuring the App out still, but so far Hazel has been so helpful! Thank you Hazel! Will need some more time to make sure app works etc, but so far, happy.

This app is super easy to use and the team is SUPER SUPER helpful! It is definitley worth every penny! Hazel was assisting me and she super AWESOME!

I purchased this app today. Karol was very helpful and walked me through my initial sync. It was very easy and will make my job easier. Thanks again Karol for your assistance today! :) Had an issue with items syncing today and spoke with Haze. Told me what the errors were and corrected them for me. I was back up and running within minutes.

Had issues with figuring out where to start and properly set up the app but Ronnie helped us out and so far so good

Nella Pima

2019-12-20

United States

Just finished a chat with Vincet l and He was great. Fast, knowledgable and nice. I would recommend this app

We had a alot of sync issues however Karol was very helpful and assured us they would get resolved in a timely manner. Thank you again Karol for your help!

There were aspects of my integration that I didn't understand until after. Some of it had to be undone and redone. Karol efficiently and patiently cleaned up my mess and set things right. An ideal support experience!!

Awesome help from Hazel in Customer Support. She helped us resolve some syncing issues we had between OneSaaS and QuickBooks Online.

These guys are always on point anytime I need help or have an issue. They always go out of their way to fix issues immediately. The last call with Karol was awesome, cleared up everything within a few minutes.

Just finished a chat with Karol and she was great. Fast, knowledgable and nice. I would recommend this app.

I have had this app controlling the integration from my Store to my accounting software for some time now, since the old version. I have just now updated to the new version and am even happier. With great support from Ronnie on the help chat. Ronnie really went above and beyond to make sure everything was right with what i needed and make it pain free. Defiantly recommend this app!

I have had some issues with syncing but every time I have contacted support they have fixed the issues and been more than helpful!

We just downloaded this App but so far it seems like a good decision! The support chat feature is especially helpful. I chatted with Ronnie today and they were patient, nice, clear and resolved my issues and answered my questions. I would highly recommend reading the integration guides [Shopify and Accounting Integration Guide (When starting from the Shopify App Store)] before completing the integration!

I really appreciated Karol's assistance today with questions I had. She reviewed all options with me and followed up with team.

Karol was so amazing helped made my day, she was so professional and did everything she could to help. She actually helped solve issues and bigger issues she made sure i felt at ease that it will be fixed by the right team members of hers

One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.

Karol with chat support was great. She was very helpful, informative and patient, oh so patient with me. Thank you and I am happy with the app so far.

I've found OneSaas to work great to get my Shopify store to communicate with QBO and vice versa. Way better than the last application I was using with my Wordpress site. I had to close every invoice manually with that one and constantly do manual adjustments in QBO. Any problems or issues that have come up with OneSaas have been addressed promptly. The customer service is stellar with quick responses and fixes. I highly recommend. Most recently Karol helped and she was great. Rafael, Vincent and Johnny have helped in the past and also been great.

Karol with chat support was awesome in helping me fix my errors. She made my mistake and correction a lot easier and was very attentive and fast. Great support!

Good customer service! Karol answered me quickly and was very informative and patient. Happy with the app so far!

The technical service is agile and very efficient. Then they work on the solution of the problems. Troy and Rafael are two very nice and very capable boys. We are very satisfied with Onesaas

Online support from Francois has been amazing - instant response, and able to fix all my sync issues!

We are still in the beginning stages of syncing our Shopify accounts to our QBO account. We have worked with several OneSaas representatives and they have all been very helpful & patient with us in this process. Their response time is great when you have an issue or question. Thanks for the excellent customer service.