Reviews for QuickBooks Online Global

Great customer service. Karol has helped me set it up and supported me quickly. Overall, great experience

Karol was SUPER helpful. She fixed the problem within minutes. I had a few issues with the syncing, but within 10 minutes I was back-up and running. Thank you!!!!!!!

Leggiadro

2020-04-27

United States

Very nice app but I wish they would support multi-location by marking the sales with the location in QB. Karol offered very quick and solid support.

Hazel was great in helping me integrate my app and gave me advice for QBO to be easier in set up. Great patience and help on every step of the way.

Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.

This app is amazing, and works so well. And you cant forget the amazing customer service! Thank you Karol!

Sherwin is just awesome! He rescued me with the weird errors in QBO and Shopify syncing...Thank! for the quick service. I loved it 10/10

Marck is always super quick to respond and has been very helpful with us getting this app set up. We've received great customer service.

Rafael was very helpful and took the time to help me understand. I really appreciate a customer service that is resourceful to their customers.especially being a new business owner.

All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.

I never take the time to write reviews - but I felt obligated to share my experience this time. I received absolutely excellent customer service from the team at OneSaas, specifically Karol. Karol was patient, hands on, and really took the time to understand the complicated request and find a solution to solve the problem I had. Thank you!

It works great! Some things have yet to be fixed from the developer side, like enabling a trigger for full stock sync if you accidentally change your stock number in the Shopify store. Overall it works as it supposed to. Hazel from customer service was incredibly helpful.

Still getting set up but first impressions are great! Karol answered every question within seconds, Karol gave me all the information i needed and some. Thanks again!

Things are working great with OneSaas. Currently use this app to sync my multiple Shopify stores to a single QBO account. QBO is our main inventory management, and it nicely push and sync orders, inventory, and product within the 2 systems. The CS support is helpful and polite, Sherwin has provided me great help in solving some of the issues I had. Been using them for more than a year now, and plan to do so for more years!

Thanks, Karol for your guidance and to see into the matter for further support. I really appreciate your help.

OneSaas has been my saving grace for years. Automatically syncs all of my orders and payments which leaves me more time for the customers and daily running. Vince and Karol are always a massive help and is ready to answer any questions I have in an amazing reply window. 5 Stars from me.

I used this app to connect Shopify with QuickBooks Online. I needed assistance syncing payments, and Karol in customer service helped right away. She was friendly, knowledgeable, and courteous. Great service means a lot!

Blonyx

2020-04-02

United States

Awesome client support, as always! Thank you, Ronnie! .

They were really helpful especially Sherwin. He was very patient and walked me through all of my concerns. Thank you!

Awesome support! Hazel really helped me with the sync and provided amazing support that solved our sync problem. There's a wide room for improvement for this app but so far it has been serving its purpose. Thanks OneSaaS and Hazel! Awesome job guys! ____________ Had to contact support again 03/24/2020 because of sync problem.. To the Dev team, please check inventory level sync QB to Shopify it seems that it has a bug when reimporting products. Thanks Rafael for your help. All is good now. But I hope I don't need to contact support the next time I sync my products since it is one of you app's feature. Thank you!

Troy was absolutely incredible! Probably the best customer service I have ever received. Walked me through every setup step!

Great customer service - Hazel was excellent - thoroughly impressed by her prompt and knowledgeable responses! I recommend the app

Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!

Speaking with Hazel over in their customer support team made my decision in trying this app out a lot easier. Her quick response and willingness to help is top notch.

I needed more help integrating my Shopify account to my QBO account. Troy was incredibly helpful and knowledgable!