Reviews for Mailchimp: Email & SMS

Followed instructions from Mailchimp. Installation and syncing was a breeze but unfortunately, we are unable to disconnect Mailchimp from Shopify. Can't seem to find the Disconnect button. Can someone please advise? OR can we simply delete Mailchimp app from Shopify?

Installation and syncing was quick and easy, however, instructions weren't very clear on how to make sure everything from Mailchimp was working properly. Having read previous reviews of unwanted emails being re-sent to customers, so I took the following steps which seemed to eliminate all problems, I haven't encountered any other issue so far: 1) Sent out an email to my entire list with a notice of email update, letting them know to ignore any emails they may receive in the next few days. 2) Paused all current campaigns in Mailchimp and cleaned up my email list - I deleted all those who unsubscribed, just in case any unwanted emails are sent to them. 3) Install Shopsync 4) Check the queue in each of the paused campaigns. I found 10 people added to the onboarding queue who were previous subscribers and had already received the onboarding emails before. 5) I wasn't sure how to remove these people from the queue, so I duplicated my onboarding campaign and archived the old one. The new one had a refreshed queue so there were no unwanted subscribers in there. 6) Re-activated all my campaigns, including an abandoned cart email. 7) Deleted Mailchimp app in Shopify 8) Logged into Mailchimp > Account > Connected Sites and realised that the pop-up form and abandoned cart emails were not activated for some reason. 9) Manually clicked on "Add" next to each one. I had to make a new abandoned cart email in order to have it added to Shopsync, after which I archived the old one. 10) Tested my website in incognito mode and everything worked fine - pop-up form now showed up properly and abandoned cart email is running too. P.S. I did get about 50 new contacts added to my list after syncing, most of them are paying customers, and they did not appear to be duplicates, so I'm still baffled why they weren't on the list before.

Thank you for great solution instead Maichimp app ! I really satisfied with your multi-functional app! Thanks !

Very easy to implement, which I appreciate. But. It doubled all my tracked revenue in MailChimp, so that it appears people have bought twice as much. Not a deal breaker, but definitely a bug that should be fixed! update - I finally got around to doing what ya'll said - and it seems to be great now, thanks so much!

Jackson's Naturals

2019-04-24

Canada

We started to use it since mailchimp will not be integrated with shopify anymore. Works fine, does not seem to be any problems with it.

It will not allow me to give zero stars but that is what this is worth at the moment After installing this app we have faced many issues: 1. Order not syncing as they should 2. Customers automatically being marked as "Accept Marketing" when the box is not checked in Shopify 3. A huge disconnection between Mailchimp & ShopSync. I got both on email, each pointed blame at the other. I would not recommend installing this app as it currently does not work as expected. I have been trying to get our problems resolved but unfortunately after 4/12 Mailchimp nor ShopSync will respond. Worst customer service I have seen. Posting here I am sure there will be a response!

For some reason, I am not able to connect the shopsync at all though I tried. Guess, it thinks I did.

Pop up used to work when I used only mailchimp, but not anymore. I've tried everything i could to fix it but didn't manage to do anything. I'm thinking of moving to another app

Works very well (and love that it is free!) It was easy to follow the instructions and install. Thank you!

We used Shopsync to connect our Shopify site to Mailchimp. A few days later we found out that Welcome emails were sent to over half of our existing subscriber list - prompting some to opt out! This is confusing and embarassing. Not sure what went wrong.

I used ShopSync to link Mailchimp due to their changes with Shopify. It was so easy to do & the best part is it's free

The initial sync added 4,000 contacts to our MailChimp list. This moved us up to the next bracket for Mailchimp, costing us way more monthly. We do not know where they came from or why they were added once we synced with ShopSync. It would be cool if shopsync had reasonings or resolutions for this. Also your contact us page seems to not be working....

A great solution for those who want to keep using Mailchimp. It was easy to install and is working smoothly so far.

I used ShopSync to automate syncing my subscribers list between Shopify and MailChimp after they decided to part ways. ShopSync made it easy to import all my customers and adding new customers to my MailChimp list is going smoothly so far. Thanks ShopSync!

I was a bit stressed about the disappearance of the Mailchimp for Shopify integration - but ShopSync stepped in and filled that role with very little setup required on my part. It was easy to connect and the integration is working great from what I can tell/test. Thought I would have to switch email providers; glad I don't have to.

Added the app because of the Mailchimp Shopify situation. It was easy to set up and performance-wise so far so good.

This app has been awesome and saves me a lot of time. Look forward to my continuous use of this app.

Because Mailchimp and Shopify are parting ways... I needed an app to facilitate my mailing list. This app has worked great. Easy to set up and hassle free.

FEY Cosmetics

2019-04-16

Canada

Hello, it is now about a week I am using this app. I migrated from the Mailchimp app. So far so (very) good. Had only one issue (but I guess it was coming form Mailchimp): the abandoned cart series I set up previously did not work anymore after the migration. I had to recreate it. No everything works well.

I used this app to sync Mailchimp with Shopify. It was the only FREE option that I had. I would love to have Klayvio but it's more than I wanted to pay at the moment. I read the warnings of how emails were sent to old subscribers, but I had an even more strange thing happen. I had an additional 179 people imported into my mailchimp-emails that were never even on my subscriber or unsubscribe list, and totally unfamiliar to me. Has anyone else had that happen? I have no clue where these random emails came from, but suddenly they received my automated "thank you for subscribing" message and then I had to delete each person individually which wasted hours of time. For some reason mailchimp was not letting me delete multiples at a time. I don't know why this would happen, and now each time I delete a bunch of foreign emails they seem to keep getting added back in. I'm terrified to even use my mailchimp to send a mass email because I'm not sure who's going to get it. I'm tempted to bite the bullet and switch over to Klayvio.

Easy to install, it works well and I could continue using Mailchimp after it parted from Shopify! Very useful!

Great App. Very happy I chose to use this App when MailChimp parted from Shopify - it solved my connectivity issues and I am now back to syncing my Shopify site with MailChimp again without any hitches!

this app wasn't working before but looks like they fixed the problem. so far so good! Great customer service!

Straight forward to use. But, like everyone else on has said - as soon as I installed/sync'd it - it decided to just re-send our 'Welcome' message to EVERYONE on our list. IE: customers who have already bought. Not a good look.

Great app! Solved my Mailchimp connectivity issue and now I am back to syncing my Shopify email captures with Mailchimp again.