Reviews for Mailchimp: Email & SMS

This app worked for me as the new Mailchimp integration however, my audience count doubled on the day I installed it. There are no duplicate contacts but the counts are doubled and the analytics for install day show a doubling. What's going on? I hope my audience isn't being hit with double emails. Can someone from support respond? Additionally, can't find a way to communicate with ShopSync support. I appreciate the explanation of what went wrong. It would be very helpful if you could tell me how to correct the issue.

I thin this is a best way, how to solve the problem to property connect Mailchimp and shopify. Everything working good. Technical support is very fast. Highly recommended.

Install fails with a 'page not found error'. After confirming install permissions, looks like it wants to redirect to https://storename.myshopify.com/admin/apps/shopsync-2 but fails with a 'page not found' display. EDIT: It looks like the ShopSync app successfully installed, so you can ignore the 'page not found'. Just navigate to Apps > ShopSync > Connect and proceed with step 5 of the MailChimp instructions.

This app is working well now for us. At first, it froze when I tried syncing the data, but after a few days and some emails back and front with their support team, we got it working. Email addresses, product blocks etc work great— in fact, the product blocks work better than with the old Mail Chimp app!

We decided to use this ¨workarounds¨ as a solution for the shopify disaster. Now past customers who did not opt in are getting our auto welcome message and unsubscribing saying did not sign up. Great for our brand, nice work! Be aware everyone and good luck with email marketing.

Cannot install this app. Shows "page not found" when trying to add app to my shopify store. Please fix issue.

So Mailchimp advised us to uninstall their app from Shopify and use a third party instead. Mailchimp advised ShopSync. Apparently, when ShopSync synced my email and Shopify store, it disregarded the people who unsubscribed in Mailchimp because they still had previous accounts in my Shopify. When I sent my April newsletter, I got a bunch of angry unsubscribes and responses about my business not respecting their previous unsubscribes. This app makes you non-compliant.

Big problem, it downloaded ALL my customers into my subscriber list inc those who hadn’t subscribed.

The install was easy enough. However, I had over 200 new emails show up in my list which in incredibly disconcerting from data management and privacy perspective. Who are these people? Did they opt-in? Why weren't they on my list before? Now I have to cull through the data to figure out the details, which is time consuming and not the best use of my time. Glad for the third-party connection, but only time will tell if all the syncing happens seamlessly or not.

This App works perfectly! I strongly recommend it!! ..................................................

Seems good so far. Sync appears to all be working correctly. Haven't used the data / sent a Mailchimp campaign as yet. Support has been extremely responsive and very helpful.

I’m trying to download this app and it says page can’t be found. What’s up?? Is this free integration not available anymore? Anyone else experiencing the same issues?

Excellent so far, very good app to connect Mailchimp with a Shopify store. The customer service is great too.

So far so good! We are using this app in replacement of the MailChimp app and are grateful it's available and we appreciate that it's also free. Works as intended and easy to install.

Easy to setup and so far have had no issues. Glad there is a resource for Shopify sellers with the imminent departure of native Mailchimp integration.

This app is functioning nicely as a replacement for the native Mailchimp app that's been discontinued. I'm very thankful it's available.

Installed ok to link mailchimp and website. Seemed to be working fine but did a market on the weekend with over 50 sales and all customers received the left in cart email yet had completed the sale. Deleted off shopify site and deleted mailchimp too. Will do everything manually.

Installed this after Mailchimp and Shopify fell out. It's been a totally seamless transition. Really pleased that what could have been really annoying and tricky turned out to be a breeze.

Seeing as the official Mailchimp app is being removed, this app just saved the day! Synced up perfect so I can still use my Mailchimp. Thank you.

Looks great, just started using in replacing with the obsolete mailchimp app. OPHERTYCIOCCI www.ophertyciocci.com

Does what it says it does and very useful for syncing to Mailchimp. I didn't want to move to a Shopify exclusive email marketing platform and this app helped us remain email marketing platform agnostic.

Super easy to install and never gave me any problem. All the data I need is automatically in MailChimp.

Not had the app a long time but it seems to be doing what I needed it to do. Glad I found a alternative to Shopify’s integration app now that it will be pulled from their App Store. I like a lot of things better than Shopify’s Mailchimp app.

I am going to beg everyone to take a closer look at your data after installing this app. I have had quite spotty performance with ShopSync over the past 5-7 days. The initial install was seamless with all data syncing just fine. No problems with the baseline — the problem is going forward. I am using a plain-vanilla install of the Debut theme. The vast majority of my new subscribers are not porting to Mailchimp and there is just no rhyme or reason that I can discern with respect to which new subscribers will sync and which will not. In an effort to fix the problem, I uninstalled the app and re-installed it more than once between March 21 and March 25. On March 27 I had to force resync to get my new subscribers to move over to my list in MailChimp. However, all data for a test purchase through the Shopify site did port to Mailchimp just fine as well as data from a real purchase just today. On March 28, 71% of my new subscribers did not sync to Mailchimp. Today, March 29, over 60% of my new subscribers have not synced to Mailchimp. If the sync is supposed to be running continuously in the background, it does not seem to be working for me.

Works quite well. Am very grateful for the fact that it's free, plus I don't think I'm the only one who has considered switching platforms following Mailchimp's decision to leave this platform, and the irony that a colossus like Mailchimp is actually retaining customers thanks to someone else's hard work. I only hope this app remains free or relatively cheap - because it's the only thing keeping us going with Mailchimp Thank you