Reviews for Mailchimp: Email & SMS

So far so good with Mailchimp migration. Keep things tidy, guys! Look forward to continued support for my favourite CRM. Rock on, Will

Thank GOD, we would have gone crazy if this app was not there ! Mailchimp is soul of our business & we can't expect to live without it. 5 Star to the integration process & yes its working very smooth. highly recommended.

Smooth transition to keep MC up and connected to my store. So far so good and even got support in this busy time. Hope it stays supported, etc.

Transition from mailchimp app on my shopify store to bridging it with shopsync once shopify stopped supporting mailchimp was seamless

So far so good! Imported all contacts and Mailchimp still functions just like it did before. Saved me time & effort!

Wow that was easy. Imported all contacts and Mailchimp still functions just like it did before. Only thing, I'm not sure if I remove the Mailchimp app or leave it. Great app! Saved me time & effort!

So far so good. Their support has been great despite the fact I'm sure they got flooded with inquiries around the May 12 deadline. Answered three of my questions rapidly and thoroughly. Post sync, I also ended up with more subscribers than I originally had, so hopefully there's no major issue there. Regardless, I'm super thankful this app exists because the other solutions were going to burn some serious time, and this app at least provides a bridge in case you want to test the other email solutions while still having a fully functional mailchimp. Thanks ShopSync!

Easy to install and works exactly as intended. Thanks to the ShopSync team for providing this app...

I was able to install the app and complete the sync without any problems. My biggest concern is that my email list DOUBLED in size and now I'm left wondering where all of the extra subscribers came from. Are they real subscribers or people that previously unsubscribed? Or did I get random emails connected to my list? My business reputation is on the line and I will be sending an explanatory email to all of my customers regarding the new integration with ShopSync.

Finally got Shopsync setup, had to keep going back to video tutorial and written instructions as it wasn't as clear on one of the steps if you're not experienced IT. Help desk was only available to paid subscription users and not us potential paying subscribers. Fingers-crossed that it works.

ShopSync is working well to integrate my store with mailchimp. It has allowed us to continue using both platforms. Their help desk have been willing and quick to respond to enquiries.

So far so good... still cross-checking it every day. We changed over a few days early (and only after reading the instructions numerous times!) The sync went smoothly and updated into a different existing audience list that we specified. After 7 hours of sync, it was complete and I ran a couple of dummy name tests to verify that it was updating correctly. I wanted a merge field of 'Postal Code' but apparently this will only work for a 5 digit zip code, not a 4 digit postcode.

Unreliable app, unfortunately. Contacts are added to my Shopify Newsletter Subscribers but aren't always synced with the Mailchimp list. I am constantly finding missing contacts... very annoying especially for automated e-mail. Have to force resend most of the time.

So far, so good. I had problems with error messages and a server issue, probably from everyone changing at the same time, and received a personal and friendly email within 30 secs explaining just that. My numbers remain the same. The app is free and everything else I looked at switching to was A LOT more expensive. Thank you ShopSync.

So far so bad. Installed it, got halfway through configuring (which itself was no fun, given the contradictory instructions out there)... and got a 502 Bad Gateway error. Uninstalled and tried again, but can't now even get as far as installing it. Long pause... 502 Bad Gateway. No way of knowing whether this is a bug in ShopSync, or a problem at Shopify, or the former triggering the latter, but meantime no way of replacing the old MailChimp for Shopify app. Frustrated.

Installing was very easy however I did have issues.I installed today but now my customers cannot subscribe currently and automations not resuming automatically since I archived them.

Thank you so much for this app! Read countless reviews on other programs, but glad so I found this one!

I installed it on my store and it working like awesome thanks and I will recommend it 100% great job

Great App and World Class customer support! Thanks for all your help. Thanks Guys for finding us a solution. H&H

This app works as advertised. Just started using it but no problems so far with setup. I hope I will have no problems in the future as well. At least there is a substitute for MailChimp.

Awesome 5 stars , simple easy to switch to keep mailchimp connected / running from Shopify just follow the direction. If you have a lot 20K+ of products, customers, orders it will take days to sync up. Also in mailchimp the abandon cart email sequence will have to saved as templates and moved to start a NEW ab cart sequence hooked to sync shopsync. The old sync in shopify for mailchimp doesn't work, transfer over. A+ app. 150% easy to use operate.

There's only one day left before the MailChimp/Shopify integration ends and there's a huge notice when installing this app: "Important! Please archive any Mailchimp welcome e-mail automation before installing ShopSync If you have welcome e-mail automations running in Mailchimp, please archive (not pause) before installing ShopSync. There have been reports that emails have been resent after performing sync, and we are actively investigating the issue. Other automations are not impacted and can be migrated as noted in Mailchimp's knowledge base article." Seriously, who is stupid enough to move forward after reading this? And reading how ShopSync is replying to other people, seems like a huge loophole where ShopSync & MailChimp will not take ownership of any issues, truly try to help their users, but instead play the "blame game" and refer to the other party over and over. Removing this app right away...

Works as described and switching from Mailchimp/Shopify was easy. Thank you for having a free option for small biz and startups!

I was pleasantly surprised that the transition went much more smoothly than I would have expected. Thanks.

Everything works as intended. Thank you to the team behind ShopSync for providing this app to the Shopify community.