Reviews for Amazon MCF by WebBee

This app was great before they recently canceled our FREE time unlimited plan for up to 50 orders per month. It took hours to initially set it up. We really enjoyed the customer service during the complicated setup and testing. What we don't like as a start-up is how they announced it. We would like a heads-up for longer than a day or two so that we can decide what's best for our business to move forward or find any alternatives. This very much reeks of Amazon's "We don't care about our Sellers" type of behavior, it seems that WebBee got the "bug".

This is an incredible app. Will save you hours and make things so much more efficient. Not only that, but the team is very helpful whenever I need help with someone. For the price they charge you absolutely cannot go wrong. I will be a long-term customer.

OZ Smart

2023-02-24

Australia

This app is great, never fails me and always notifies when a customer puts in an invalid address! Love it

Very convenient！Great service！Customer service response quickly, help me solve the problem in time. Highly recommend!

Horrible MCF app and customer service is even worse. If you value your time and money stay away from this app.

Great application and by far the best customer service experience we have ever received when help was needed or questions were asked. Thank you! - Back2Basics Golf

We love WebBee's customer service!! The few times we've a question I started chatting and they asked if we could zoom. So much easier to have a conversation - you don't see many apps that actually want to make it easy to get a question answered but WebBee always goes above and beyond.

The app is quite user friendly and uncomplicated. When I needed support to complete the installation, the appointment was scheduled within minutes, and gosh was the support guy knowledgeable and willing to go the extra mile to assist. They kept following up to ensure that all was okay with my store. And, there were no hidden fees, just one payment which covers addition of multiple market places. These guys are here to make an impact......

Very impressed with this app and the customer service. The app makes it so easy to have my orders fulfilled automatically through Amazon fulfillment. Customer service has been great so far as well. Highly recommend.

Amazon MCF by WebBee is amazing! Setup took all of 5 minutes, it basically works fine out of the box. - Order Sync and Tracking info sync without any issues - Stock syncing from Amazon to Shopify working perfectly - Product import from Amazon to Shopify also works great. On top of all that, a fast and helpful customer service. Hands down one of the best Apps we have used so far. We have dumped our EUR 1.000/month custom integration API for this app. Thank you!

Seamless integration, works well, no glitches. We were especially looking for a solution that provides tracking numbers to the customer for multiple shipments, and this feature has reduced our customer service inquires dramatically. Support is top notch, extremely responsive especially in emergencies. Ability to see real time delivery estimates via Amazon on checkout.

This is the best app for Shopify orders synchronization with Amazon MCF. We tried another apps and we didn´t like them. WebBee is easy to set up, immediate synchronization, and easy manage of Bundles. We received three months free and so far amazing!

I just downloaded like 5 different apps and they all failed. This made it so easy and simple. wow thank you for easing my life. I never write reviews but im doing it just because i know they deserve it.

Fast and very efficient support. Very recommended app. I used other apps for FBA before but always issues or not efficient support. This one made my life easier :)

This is an amazing app, super helpful when you want to automatically send orders to MCF from Shopify. The best part is their exceptional customer service, respond immediately and take care of all your concerns!

The app works as advertised and the support has been great. I've been using this app for many months now, and it has been able to meet my needs as I expand the amazon marketplaces and overall business.

Great service and very friendly. They definitely make sure that you understand and that they have resolved your issue. I highly recommend them. I was surprised that they wanted to get on a zoom call with me to walk me through the process which really helps.

I'm always impressed by both the responsiveness and quality of technical support from WebBee. Moreover, the solution features a user friendly interface and works without issue, easily triggering Amazon fulfillment of orders from Shopify to Amazon Seller Central.

I will totally recommend their services. They provided me with assistance beyond their scope. They were extremely helpful to me

We have used this app for a while now, seamless integration of the orders between shopify and MCF. Customer service support is spot on, very helpful and supportive...always helpful Would definitely recommend this app

Ajeet in Webbee team is super helpful and really patient to configure all the settings for us! We will recommend this app to other merchants who need similar solution.

We tested several apps to manage our Amazon MCF, but WebBee is the best one. Their app works flawlessly with MCF and all Orders are submitted with no issues. One thing that I have to say is their support is superb, they guided me on the initial setup step by step on a call for almost one hour, you can't get better support than that. If you need Amazon MCF app, this is the one.

The app is beginner friendly and they have very helpful supports that can actually assist you when you need help.

Works great. Once setup it runs smoothly and syncs tracking codes and inventory for me without having to think about it.

The app is very easy to use and the customer support is top notch! Customer support like this is impossible to find these days. I recommend this app to everyone!