Reviews for Amazon MCF by WebBee

This app does exactly what they say it does - it links your Shopify products to your Amazon FBA accounts. When people buy your products on your Shopify Store and you have inventory at Amazon, this will submit the part of order that can be fulfilled by Amazon to them, automatically. The best part of working with WebBee is their customer support. It is amazing. Of all the software and vendors I use for my busines, they have been the most proactive and helpful. They reached out to me before I knew there was a problem and walked me through it step by step to fix the error, that I created when setting it up. This is not the most intuitive app to use, but it's not hard. There are just nuances you have to learn due to Amazon FBA terminology, which I wasn't familiar with. Once you get the hang of it, which was within two days of my support session with them, I felt confident with what I needed to do. If I could give them ten stars, I would. And, I never write reviews. They were that good at supporting my issues. Bravo, Team WebBee!

Ajeet @ customer service is amazing. App works perfectly! Had some adjustments, but resolved quickly! Best!

Meeting some issues when using the app, but they have a good service team. Help me a lot. Recommended.

Works perfectly for orders being fulfilled by both US Amazon and UK Amazon. Great support! A must have app

Love the customer service. Also, the App is really amazing. If I was to give the rating for customer service it would definitely be 10/10. Thank you so much.

I am really satisfied with the work and application itself. Really help me manage my orders and shipping. Also their helpdesk is awasome.

Excellent app, very smooth process and they also customized it to my needs. I would recommend for anyone who wants to take advantage of Amazon MCF to fulfill their store orders. Tarishi has been very helpful through the process. Thanks!

Great app and amazing customer service! We are setting up this app for our FBA integration. They have been so patient in helping us set everything up, answering all of our questions, and jumping on zoom when we need help. Amazing customer support! The app has great features. Five stars. Highly recommend!

In love with the app and support.. no false positives.. which is very important. Though can make the language simpler in the app so that i don't have to reach out to support only to realize that the language meaning was different . can be helpful with better tool tips/documentation

I use this app to link the products I am selling in Amazon and Shopify, and then fulfill the orders in Shopify with Amazon FBA. In Amazon, one ASIN may have several SKU names due to different barcode for the same product, such as Amazon barcode, Amazon FNSKU barcode, and manufacturer barcode, etc. This app link to Amazon SKU only instead of ASIN, so if a SKU does not have inventory, but another SKUs have inventory, in Amazon, the customers still seek that the product is available for purchasing. However, in this app, if the product listing is linked to the SKU without any stock, the customer cannot buy in Shopify. This bug needs to be fixed.

really really really good support when needed but overall, it's an automated amazon FBA connector that allows me to leverage my shopify store and FBA at the same time. It's great

Life saver app! I was having a lot of problems with fulfilling my order, But with this app it's much easier. I'm comfortable about my orders and how they sent to amazon fast and shipped fast! Customer service is so much helpful too! Thank you for the amazing app!

I greatly appreciate the customer service support that I have received from the knowledgeable staff. Efficient, knowledgeable and pleasant.

An easy app to use and apply, everything is pretty self explanatory in terms of initial set up and further use. They are also available and willing incase any error comes up.

Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.

It is really easy to export order details to AMAZON and status is updated automatically, which saves my time. It will be best synchronizing will be more frenquently.

We use this app for fulfilling our Amazon orders and it's really useful. Customer service is really helpful whenever you need it.

User friendly app which is easy to integrate. the support team is always available and very helpful through all the steps. High recommended. Thanks you Tarishi ;-)

Very good app, and good support. Thanks a lot. Synch orders working good on AMZ dashboard Thank you

Jawzrsize

2022-04-11

United States

We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't recommend. App is jenky to begin with. Learning curve is a bit steep. Customer service is available and tries. Just app quality is not up to par.

Very good app! Easy setup and where I had issues the customer support was very helpful! Very good solution!

Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.

WebBee is a fantastic app for Fulfillment by Amazon. The app works excellent and the customer support is top notch. Big thanks to Prashant and his excellent technical support!

MyArtscape

2022-04-03

United States

The app is marking Amazon orders as fulfilled and then doesn't actually push the orders to Amazon. We have contacted support, who could not solve the problem. It has happened again to several more orders. Cannot recommend this as a solid solution

Great app to sync Shopify orders with Amazon FBA over multiple countries. Super team to work with - always there to help. Highly recommended!