Reviews for Zendrop ‑ Dropshipping & POD

I used this to process a dropship order for our very first order. The customer service team is friendly and very helpful!

I just stared using the app but did some mistakes on my plan but thanks to the customer support it got solved really fast. Very friendly and nice guys! Thanks!

Ik heb de app gebruikt voor me eerste store en had een aantal vragen en die zijn allemaal duidelijk en snel beantwoord.

The Zendrop App itself is very well made and user-friendly. But other than that delivery times have been pretty ok so far (mostly 15-16 days) with some delays here and there. Also Thank You cards haven't been working so far and order credits don't show up (maybe because I'm on the trial of the Plus Plan). Anyways supportwise though, it's perfect. Theresa, Molly and ESPECIALLY Michael have been a really big help overcoming those issues and are always here for me if there are any more. They really seem to care about my business and are understanding and (I think is also a really big point) fluent in English! Overall okay Dropshipping service with perfect support. Again, thank you Michael for everything!

I really like this app. I love how it notifies the customer of the updates automatically for me. Highly suggest!

I needed newbie information on a product that I felt would scale. Michael K. helped me figure out the import process and encouraged me to upgrade for a smoother transition! Thanks again!

It's was wonderful! My english is not to good, but he gave his service with a lot of professionalism, passion and love. And resolve the problem very well

I am new to drop shipping and this app has been so much less stress dealing with how to set up manufactures, its great! The support on here is great too, any questions they help me right away! I recommend this for new drop shippers!

This app really helped me grow my brand. They have good shipping times, great customer support, and more! I'd highly recommend it!

Great service, and good supplier for almost every products on ali express. Better and faster shipping options than ali express.

I like using Zendrop the most because the website is very straight forward and easy to understand. The support team is always available to answer and question I have. Would recommend

By far the WORST app I ever used. I placed an order on March 3rd, They never shipped my order. I emailed them several times requesting refund since the order was never shipped, they said at first they couldn't cancel the order because the order was shipped already. They could easily check the tracking number and see that the label was created but nothing else. But no, they refused to take the time and do the right thing. Just in case I filed a claim with USPS, they processed an investigation concluding that the package was never dropped off at their facilities. No surprised there. Finally yesterday, I decided to call Shopify to advocate for me and help me getting my money back. That was fast, Zendrop refunded me immediately. LOL. This is a horryble company. Don't waste your time. You will loose customers over their irresponsibility.

By far the worst app for dropshipping, Sand message with live chat, agent will say get back to you tomorrow ( happened 3 times ) no one get back, shipping times like slooooow as hell, usual execuse ( COVID caz China is closed to covid , what do u think we are stupid, covid ended and no one is closed due to Covid, another execuse Chinese year ) which happened in February ) still items ordered since February not being delivered. I thought they changed there business model after they changed there Com name and now I understand why they changed the name because they don't know how to run a business..... Jesus I am so upset, 2 months for items and delivered and I am on your Pro Plus plan...

Worthless, you guys need to understand, people hate to be boxed in and not allowed to navigate, what is the use of an app, if it stops what it was intended to fix.

Very good customer support. Processing was 1 day late (happened twice). Ran into some billing issues but it was quickly resolved! I think it's a good app to use but still isn't 100% optimized due to the lack of available products.

Zendrop staff always answer or give help quickly and sometimes with links to learn more about your questions

I use this app for our dropshipping store. We find transactions are seamless because of its full integration with our Shopify store. Customer support is prompt and the staff are always helpful. I like that they follow up on their customer enquiries too. Not many companies provide such excellent customer care.

They are very helpful. At first, I was afraid that they are a fraud, that may be the item they will send is not the real one, but I was proven wrong. I struggled with fulfillment before, but Zendrop made it easy. No need to go under rigorous appeals and constant errors. Zendrop will answer all your questions and will help you lessen the fulfillment problem with the business.

Customer service is excellent and I love the products being offered!! If someone needs a Dropshipping company, I will for sure tell them about Zendrop!

This is my first time using Zendrop for a few months now and I have had the most amazing experience with their team! The entire staff has been very efficient and always willing to help me out with any questions I have. They are extremely reliable and always looking for my best interest to grow my stores. I am very happy that I have transferred into using Zendrop! Whenever you have questions, they are always on top of it and ready to help you! Definitely amazing customer service from all of them! Thank you Zendrop Team for your hard work!

Zendrop has INCREDIBLE customer service. As a company, they solve the major pitfalls of e-commerce by offering fast shipping, 24/7 customer support, and high-quality products. What could be better? Shout out to Molly! She has answered countless questions with detail and speed. Couldn't recommend the company more!

Great Service. I will recommend Zendrop to family and friends. Great response to question and Fast help to solve errors. Thanks, Molly.

I haven't ordered any product from Zendrop yet but the customer service so far has been really great; answering all the questions responding really quickly.

Support team is great. They make me feel like I can count on them in any situation and they are really trying to find the best solution for me.

I use this app to help me get products to my customers quickly. It works great! The customer service is first rate. And they get back to you quickly. I highly recommend them.