Reviews for Zendrop ‑ Dropshipping & POD

Zendrop are the future as far as I'm concerned in the area of fulfilment services to the ecommerce sector. The attention to detail I have received from this company is second to none. Its not clear to me how if you deal with this company how you could be anything but satisfied.

Very easy to use, and if you do have a problem, the team is right there with you. Response time is insane and they have videos for everything!

The support reactiveness is truely impressive no matter the time of the day! Many thanks for your help

My experience with zendrop is amazing. The customer service is 5 star and they all have different great personalities that i like. They are active and responsive and were able to get to me asap by email very quickly. They made everything clear and concise for me and i was able to understand everything as a new comer to zendrop. I prefer them over any other fullfillment team and they are the best and more bigger than that THE FUTURE.

Noah Kabbaz in customer service was really Brilliant, scored 10/10 a Real Star he responded very quickly and got in touch with the appropriate department to sort out the issue. Molly and Theresa were all very great and very helpful. Fantastic service , well done.

ABSOLUTLEY HORRENDOUS. Do NOT use this app. They've screwed up orders in a row on my account, their "processing times" take longer than they say, and they continue to charge me OVER AND OVER again MONTHS after I've switched to their "free plan" and have been in contact with them over and over again. Even Shopify got in on it and cc'd them in an email with me, and this month they STILL charged my card for their app yet again. They CANNOT get it together! DO NOT bother!!! Stay far away!!

Awesome communication and experience thus far! You will definitely not regret using Zendrop. Thank you once again!

Currently waiting for BRAD to respond b/c outside of your reply to this REVIEW no one has bothered to respond to ANY of my messages. Hopefully Brad will respond soon and resolve this issue b/c I'm extremely unhappy and will not be happy until I receive a FULL REFUND. I would never recommend this APP to anyone. I downloaded the APP for the free trial. I deleted the APP before the free trial ended and never uploaded any products of theirs to my site. To my dismay Zendrop still withdrew $399.99 out of my bank account despite not using any of their products or their APP. They claim express emailing well that isn't accurate either because I've yet to get a response.

Zendrop is by far the best platform to use, especially picking your products and there shipping times are amazing depending on what you choose. Any problems or questions that I have had, they are always there to help in a timely and professional manner. Thank you all for all your hard work and dedication.

Zendrop has been amazing. Every time I've had questions about products, I've received PROMPT assistance and the staff is very knowledgeable. They've really made it easy for me to open my first Shopify store. I've ordered a couple samples from them, and even the prices are good enough for my profit margins. I would definitely recommend Zendrop, even if it were just for the customer service aspect!

I tried this app to fulfil one of my orders firstly the price they quoted was 3x the price on aliexpress. They state they have high quality products which is acceptable for a slightly higher cost but 3x the price of the same item coming from china? Kept my order under processing for a week & after wasting my one whole week they stated can not fulfil the item and give their silly reasons. Probably the only good thing about this app is their support which replies very quickly. So not recommended.

Being a novice, it's easy to navigate and to understand. Plus the support deserves 6 stars. It's almost as if support sits around anticipating helping their clients

Everything working our smoothly, fast fulfillment, fast Support. I am extremely satisfied how swift they reply & act on my queries/problems. Importing products is so easy & automatically fulfilled when orders come. Thanks a lot , highly recommended.

Zendrop is so awesome. They process orders quickly and they are always helpful when you need something. Highly recommend!!

I'm always impress with the speed of response that I get from zendrop's support team. Anytime I needed help, not only the respond is quick, but the team goes beyond my expectation and even help me discover more.

Had an invoice issue that was actioned within the hour by Molly! Appreciate the quick response and resolution.

This app is a game-changer for anyone dropshipping from China and tired of angry customers who are waiting 30+ days for their product. With ZenDrop's express shipping, your customers will receive their product in 7-12 days after processing. They have 1000's of sourced products to pick from or use their awesome Chrome extension to import the products you are already sourcing on your store from AliExpress. ZenDrop then sources those products directly from the factories cutting out the AliExpress middle man. Think about how much happier your customers will be, resulting in less negative reviews and return customer sales. Their customer service it amazing and very helpful with any questions or issues. Download this app NOW....you won't regret it.

great app and support, they helped me fix all my issues, with quick responses and accurate help, thank u zendrop

This app really helps make things a lot easier for you and your business as a whole! I would recommend this app to anyone starting a dropshipping business!

Great customer support! Fast replies and easy to communicate with! What I really like best is the customer support but I think they can do better if we could communicate with the supplier agent through some sort of multichat so that we can also know if there are sudden updates on the products.

I use the Zendrop App every day to fulfill my orders. It works perfectly as expected. The best is their customer support. They really solve all of my questions. I always find a solution to the situation, and being able to talk to someone is priceless. Thanks a lot partners!

I love Zendrop. Not only do they have great products but they send a thank you note with my logo and contact info in every package. Also, shipping is fast AND on top of all that, if there’s a product that i want to sell that’s not already on Zendrop, there’s an Aliexpress importer!! There’s no need for any other service. And their support people are awesome and reply quickly! So happy with Zendrop.

Dallas from the support team was helpful and the whole user interface and simplicity of this platform is unmatched! thank you Jared and Connor

Great app, great support. Overall experience fast fulfilment and fast shipping. When issues have been encountered the support team have responded quickly and helpful.

I simply love dealing with the Zendrop team! Very professional, fast and straight to the point replies! The service is awesome and the conditions they offer to dropshippers are the best by far! Definitely recommend!