Reviews for Smile: Loyalty & Rewards

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!

thank you

The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

very fast help! Thank you!

I had to wait a while for an agent but once Brandon was available, I had all my questions answered quickly.

Shelby was super helpful and efficient in finding a solution for my ReCharge Sub discount issue!

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :) Definitely the top loyalty program apps in the market. Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Great customer service! Quick and detailed help from a great team.

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Great app and excellent customer service!

Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Great app with great customer support, especially Cole!

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Shedavi

2024-08-19

United States

It was great working with the Team. The issue with our customer has been resolved. Thank you, Angie!

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!

Excellent app with the support is fantastic

muita fixe

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

Milkweed Balm

2024-08-16

United States

This app is pretty user friendly and the customer service is fantastic! We added this app to two of our shopify stores now and we already have customers signing up and eager to earn.

perfect support from Lynn, hope i can fully use the plan