Reviews for Smile: Loyalty & Rewards

Super helpful!

Always have great success with online chat. Today Lisa helped me with a workaround to a problem that I was trying to solve. Thank you Lisa.

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!

Easy to use and the customer service is very helpful and fast at answering my questions

Muy buena atención y disposición para resolver cualquier duda. 100% recomendado!

We love this app and helped us retain customers and provide them with excitement with rewards when shopping. With the ever changing technology these days, it is great to receive excellent and very timely customer support when you need them, and thank you Lisa and Joana for always being there to respond promptly and provide assistance every time. Well done guys! :)

Best customer support ..Quick responses and solves issues

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app. [Update: 29AUG24] Quick response and fix your problem in a short time.

Smile works great and the support is top notch. I had some questions this morning and was on a google meet call within minutes and they went above and beyond to help resolve my questions. Highly Recommended. Update: Support continues to be amazing and this app has generated a ton or repeat buyers.

Smile app is easy to work with, but if you do need help, their customer service team (thanks, Nicole!) is right there and ready to help you out. Special thanks to Lisa for the prompt answers to my questions (Aug 28, 2024)!

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Thanks to Jade and Hannah for fast response!

Lynn provided really great service, was super helpful and a pleasure to interact with. Very much appreciated. Thank you, Lynn!

great support

I got the free version and is so easy to use. Customer service is ready to help you every time you need.

Le service à la clientèle est excellent. J’adore cette application facile à utiliser, je ne suis pas une experte mais j’ai réussi facilement

Great app and fantastic support. We have been running our rewards programme for around a month now and have already seen good results. Highly recommend.

I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!

best loyalty app and Lisa is the best support. Thank you

Smooth

Very good plug-in, the service attitude is also pretty good, worth trying

Very helpful advise from Shelby! easy to navigate and clear information.

Smile is awesome to work with! Customers love the rewards program!