Reviews for Shopify Inbox

jag gillar att jag kan skriva färdiga svar till ofta ställda frågor. jag kan också chatta direkt eller indirekt med kunder. Smart och simpel lösning.

great !!

Not being able to hit return whilst replying is a real issue. So painful!

Excellent app.

its very interesting will keep using it

A great way to touch base with customers who have a question before checkout, while they are still in the process. Sometimes the questions are things that they could have just figured out on their own by looking first (ie is it in stock? where are you located? do you have xxx?), but if they need their hand held, this is a good app.

Easy to use!

Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.

Thank you for this free app

Buona applicazione, non complicata nell'utilizzo. Consente una buona interazione con i nostri clienti.

Súper práctica porque es en tiempo real, no se salen los clientes de la página donde están por lo cual permite que se pueda concretar una compra más fácil o si desea puede añadir al carrito y seguir preguntando mientras navega en otros productos. Gracias es muy útil para no perder clientes.

Vapeando Ando

2024-07-31

Mexico

So far so good, instalation process was easy, configuration done without any issues and the app is working perfectly.

Great tool to communicate with prospective customers. Easily available to chat and assist customers with their enquiries.

This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.

https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg 页面很友好，如果能显示对方国家的语言就更好了？ 机器人的自动回复会根据不同语言自动发送么？

very nice

it easy to stay in touch with customers and meet new people as well

We use Shopify inbox daily. We love it and it has helped us grow as a company and connect with our customers.

is the best to use from messages to marketing and the most important part is everything is free

Very easy to use and instant messaging for the store.

Tout est ok. J'aime beaucoup

It has worked very well. Honestly made the customer service job so much easier for me! The only thing I wish it offered is a way to link the chat to help direct customers to it.

its very nice, i prefer for all people

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

I recommend this app it easy to use and does a good job.