Reviews for Shopify Inbox

amazing and easy to use! Was recommended by the help team to get this and it is totally worth it! plus its free

Integrates well, works beautifully, 10+ points for integrating with apple business chat. Would be nice to customize the "How can we help you? What's my order status?" text in the shop language for seamless customer experience.

This app would be a world more useful if you can change the ringtone as the current one is extremely difficult to hear if the phone is in its usual place... my pocket!!!

goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

It is nice to use shopify chat! Thank you very much! I would like to recommend you to use it. We sell gun safe box through shopfiy.

lovitt! lovitt! lovitt! this app is super sweet. easy to install and works like a charm. I genuinely wasted time and coins trying every other sms app before.

Great app to use for customer service and I'm using this app for the last 7 months in different stores first it has some issues but now it's fine

Needs customization. Default message asks people if they want info on their order not what I wrote and they haven't ordered. Would like to be able to set time for it to be active

This app has been a great help for our store,but it suddenly stoped working from today morning,it showing "shopify.okta.com refused to connect" can you please resolve this issue.

the app is improving and adding more features. Would suggest making a desktop app, and have some preset robot reply like FAQ. At the moment, it justs show "What's my order status?" which is seldom needed from us.

Bonjour , Super application j'en suis contant Dommage que l'ont ne sais pas mettre l'application en français Merci Philippe

The app could be more intuitive, I am having to use it since it will now have to replace KIT. WHICH SUCKS!! But overall it's okay.

best chat app. fast and simple, really all you need i would recommend it over any other and integrates well

great experience and love shopify i enjoy most how it integrates with other solutions online and as well as lms.

very helpful i like this app and all the apps in shopify thanks shopify for making live so easy for us.

I used this App to help me change the original email address that does not exist anymore, but it did not work. I need more help

It was really helpful in making sure my company was able to chat with our customers as they entered our website.

It's awesome. Thanks for adding this, Shopify! Hoping to see much higher conversion rates with this chat enabled on our store.

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good app. love the layout and instant messaging. That's all i have to say...........................

Hi, great app! We have a question, is it possible to enable chat only on specific pages? For example just on the main screen. Thank you

THank you shopify fo yet another great app! Just started using this. Will give another review after some use. Easy to manouvre so far! Cheers

This is Great - looks very professional for my online store. Loving the easy integration. Works perfectly

The app works well, however it would be much better if there were scheduled times it was On or Off for when we cannot respond.

Having an in-store chat option definitely increases customer engagement, and we have had a few extra customers purchase due to the chat, which might not have otherwise. It'd be great if the app had the option to add/edit hours of availability for the chat, so folks don't just sit around wondering when they'll get a response, but for what it is, it does its job well.