Reviews for SC Product Options

Great customer service

Great app, and quick response, Kemal and Armin provided professional support, I will definitely recommend this app to someone else.

I have been using BOLD apps for years and have always been impressed with the customer service. I did my onboarding with Jason, and he has been amazing to work with. He and the Dev team have been so accommodating and quick to help me. I will 100% recommend this app and any other BOLD app.

Works great for customizing options! We use this as a jewelry brand for our customized pieces. We really love the many styles to create option sets and love that we can have some hidden when needed. It really helps create a better user experience for our customers. And, they have great customer service for our specific questions about configuring options. Jeff was a huge help with getting our questions answered, and fast!

Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!

I have been using this app for several years. It works perfect for my cake and cupcake topper business. Customers like to personalize their orders with colours, size, name and age. Bold Product Options app is easy to use which saves me valuable time.

Great customer service. Jeff and Mirza stood out and were particularly helpful.

Thanks for your help with ensuring a smooth transition of the app for a template update. Fast, helpful and efficient Customer Service.

Perfect support. thx.

The App itself has a lot of functions but is very complicated at first to understand. But the Support-Team (especially Nisha) helped me to solve some major issues. Give Nisha a payment raise!!! She is the best

It takes time to be attended but the support is very helpfull.

Excelente servicio al cliente! por ahora la aplicación también ha solucionado mi necesidad.

100% recommend adding this to your shop!

Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better.. Thanks for the HELP JEFF !!

I had an issue where customers were purchasing custom products without selecting any of the options that were set on my Bold Product Options App. I figured it had something to do with the new theme we had just implemented, so I contacted the Shop Circle support team to take a look at the issue. They solved my problem within 24 hours and helped me tweak a couple of things that were not part of the original issue or even problems at all. Very good customer service.

The app makes giving options to our products much easier! There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days. Great team, quick response.

Great and reliable support team! I would like to thank Aman and Deelen who really helped with the installation process and Ryan who helped with all the info about the app.

It randomly gives products away for free. A few weeks ago we were looking at some orders and noticed that Bold was not adding the up-charges to the order. It added the parts to the order fine and we fulfilled them but the customer was getting them for 0$. Since we have found over $5000 in free items Bold gave away. Customer service has been less than helpful. Downright idgaf attitude to trying to fix it. look at other apps.

Wholesale Accessory Market

2023-09-15

United States

Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.

I'm satisfied with the service, my problems were solved quickly. Thank you Nitesh for the work!

We've been using Bold Product Options for our flower shop for years, and we could not operate without it! Deelen's customer service specifically was very helpful and much more prompt than you would expect. We would recommend them just from the level of customer service alone :)

Bold Product Options app is user-friendly - options are easy to set up and apply to your products and is a great solution for working around Shopify's variant limit. The team helped me set the app up completely and troubleshoot when issues came up with our theme. Special thanks to Ahmed who is kind, friendly, and super helpful with getting our app set up and ironing out the kinks. In fact, every interaction from customer service to dev has been positive, and that speaks volumes for their whole team - highly recommend this app. Thanks team!

Worst client service ever. Does work very slow and not up to the requirements too. Totally wasted my 10 days of my time relying on them.

Great app - exactly what we needed to offer more than the allowed 100 variants. Their support staff is also top notch (thanks, Alina!)

Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem.