Reviews for Webgility QB Desktop Sync

E-commerce is new to us. Our core market is wholesale. Webgility has helped automate this new segment for us. It reads data from QuickBooks, and transfers that live data to our Shopify store. This includes available quantities, pricing, etc. A great tool. And the customer service support we have received from Kshitij Tiwari has been superb. We call him our Webgility hero!

Our company operates a high-volume Shopify store and Quickbooks Enterprise hosted desktop. It has been very difficult to find something to replace the manual download and upload of transaction data we used to record invoices and payments. Most of the integrations out there only work with Quickbooks online, so I'm so happy Webgility invented the solutions that works for us! The implementation is quick and very professional.... Faizan is amazing -- he quickly understood our business process and was able to set up the robust accounting options that worked perfectly. The interface is (mostly) intuitive and extremely useful, drawing attention to the items that require intervention or setup in order to post correctly. We are extremely happy with the product so far and will look for additional ways to use it!

had some issues at first but support has been wonderful and is working closely with us to get everything right. Very happy with this product . It meets our needs perfectly.

Nice software with go-to functionality. Fast & seamless onboarding with Faizan from their Implementation Team. Satisfied customer!

Great communication! Very helpful! Faizan helped me to solve a lot of problems and was very patient during the training.

Absolutely amazing experience, our onboarding was completed with Faizan. Would highly recommend Webgility!

Prerit was incredible to work with. lots covered and was never impatient or unwilling to help us get things sorted out. look forward to our launch with webgility at our side.

Prerit provided valuable assistance during my onboarding process and patiently answered any questions I had, making the transition a smooth and stress-free experience.

Alima Pure

2023-05-02

United States

Faizan was very thorough, patient and knowledgeable in his training. He made learning Webgility easy.

Prerit was helpful and very thorough. He made sure we had understanding of each process before moving on.

Sami assessed my posting error problem immediately and set up a Ring/Central call to share screen and figure things out. When we hit a snag, we moved to TeamViewer and continued. We needed to work between Shopify, QB POS 19, and Webgility, all of which Sami navigated with ease. I have NEVER failed to get the support I need when I run into an integration error. All fixed! Go Webgility!

Prerit was very professional and thorough in his training. He made the application easy to understand!

Faizan was very helpful in getting the app set up for our specific needs and found ways to make the app work with our workflow on QuickBooks! Onboarding was easy and he helped every step of the way. Costumer support for this app is unmatched!

Select Trends Boutique

2023-03-30

United States

Faizan from the team at Webgility was a great help! He helped us set up webgility to sync data from Shopify online store and pos to Quickbooks Enterprise. I would highly recommend it!! 100% game changer.

Prerit has been a wonderful help with learning Webgility. He helped with the issues I was having and was very patient and understanding as I was learning the process. Am very thankful he was there to help me out.

Thanks to Kanishk Sahu's support all my questions concerns and issues were resolved with use of Webgility and Quickbooks Enterprise Desktop.

Prerit Agrawal has been incredibly helpful in getting Webgility back on track after we updated our accounting software. Webgility works to connect our e-commerce platform to our accounting software, and we are very thankful for Prerit's assistance when it was needed.

Faizan and Vipin are very courteous and professional. They have helped not only with integration, but with other setup questions. They have shown a lot of patience in answering my questions and at the same time contacting the other support team to solve the issues. I wish them best of everything. Thank you

Easy to use and makes updating quantities a breeze at my shop and my online store!!! We are thankful to have this app!

Prerit was very helpful with the setup. He was patient, calm and professional. I would love to have additional sessions with him as he has always been fantastic at resolving issues and providing clear guidance.

Off to an excellent start. I feel much more comfortable after the extensive onboarding with the help of Prerit. Would recommend Webgility if you are looking to integrate QB with Shopify.

An excellent experience with setting up this application. Faizan Sheikh was very informative and made the whole process go very smooth. The time they spent getting my application working for my accounting issues was superior.

Prerit was very helpful integrating the shopify and amazon stores we run into our QB Enterprise software. He was able to troubleshoot a few issues i had and his knowledge of the product and process made the addition of Webgility an easy process

You wont find a better support team should you need it. Had a hiccup on our system (self inflicted) and the Webgility team spent 40 minutes on screenshare getting it fixed for me. What a team! We were not going to spend the money for the monthly fee but sure glad we did

We were a past Connex user for a year. It just was one problem after another with little resolution from their tech team. Countless hours were spent on troubleshooting. Initially we had some issues with Webgility syncing to QB Enterprise due to the size of our QB file, but their tech team was patient, and competent, and have resolved all of the problems. Now it works great saving us a ton of time. I would strongly recommend this software.