Reviews for Original Wheelio spin pop‑ups

I am not sure. The app is loading now. I can't save anything

When we discovered this App, we thought it was really genius and had really high hopes! Unfortunately, we had to quickly contact support regarding a horrifying bug with the software on iPhones: on any version of iOS, its blocks completely the entire site and won't let a user insert its email because of a faulty input. When we contacted support first, they told us that it was only on a specific version on iOS. After checking on 5 other iPhones, including an iPhone X, I can tell you that this problem exists on EVERY iPhone and iOS version we tested. We expect them to correct this problem, but in the meantime we can't afford to block 80% of our mobile-incoming traffic.

The app has great potential, however there were 2 main issues that lead to me uninstalling the app: 1) App allows fake email addresses to be used. After having people spin the wheel multiple times and tell us they had won one prize then claimed a different one, we investigated. It turned out people were spinning repeatedly using variations of emails. I then checked this, as we had some people use around 20 variations, and used a fake version of my work email, which allowed the wheel to spin. These emails were being collected and skewing the results, meaning we were collecting very little relevant data in comparison to the data that Wheelio boasts about. 2) There is no limit to how many times an email can be submitted. Again, we had one client use their email 18 times to win the prize they wanted. This was done repeatedly within a 10 min period, despite us setting the app to not show for 14 days after it had been spun. Again, I wanted to make sure, so used my own email multiple times to make sure this is the case. All in all, Wheelio have an app that could be great. But due to the issues, it invalidates all their stats, and lost us money on giveaways and discounts that slipped through the net before we discovered the issues.

I like this program very much. Because it makes customers interested in buying the product within my web site.

stat interface not great, minimal ability to customize. Seems like there are alot of improvements that could make it so much better and more effective. Still does seem to help drive list building and conversions.

Wheelio now turns into a website speed killer. Makes all that loading slow as hell. I guess Ill never use again

Great app!. Does what it says it can do and then some. Good addition to any e-commerce site.

A very powerful apps. Do no hesitate with it

Be careful! They just want your money.

I'm still in the trial period and I just started so it is too early to say. We will see...

I have not used the app yet but I am very happy with the functionality and the customisation features so I'm giving this 4* until I see how it performs over a week :)

Fantastic application, but it is ridiculously expensive for a minimal program. I am considering a cheaper option

Cool app when it's working. Very good support. Simple & efficient.

Would not use again, comes across as spammy and charges me without letting me cancel subscription

you have to do too much for it to work. i installed it...couldnt see it on my site....customer service said to try incognito and clearing cookies and blah blah blah.....the average customer isnt going to do all that to make the wheel visible. this app isnt user friendly.

Looks Good, But Have Not Use The App Yet.

So far so good, but will write back when I start seeing results

We are using this app for Christmas sales till now. However, this is an horrible experience. We got sooooo many negative reviews of user experience on mobile and tablet: iPhone, Android phone, iPad. Our customer support team handle 10+ more complaints every single days. I have many evidences to approve my review. Of course we asked for their support team to fix it, but they just got back and said they can't find any issue on the mobile version. I'm going to ask for refund.

I have really loved this app until recently, twice now in the past week or so I have been unable to access my Wheelio app in the backend of Shopify. The developers have attributed the issue to their use of Google Cloud and that it has been experiencing server issues. The app is great but I need to be able to access it as needed for changes and updates etc and I have been unable to do so during crucial times where I needed to make a change right away.

Not sure how it work yet. but it seem work good on other site.

By far the best exit intent pop up! It just works... average 30% CTR!

Conversion is great. I've grown my e-mail list massively since installing Wheelio. Communication with dev team is great. Big recommendation!

Brilliant gamified pop-up. These guys came first to the gamified opup scene and they are the best. I have tried several other gamified popups but nothing comes close to Wheelio's performance

Just started with Wheelio, I am excited to get started. Thanks for this app

Great app, works perfectly. Our customers love the concept and our mailing list keeps growing, week after week.