Reviews for Original Wheelio spin pop‑ups

That is great!

Accompagnement & assistance parfaite, merci.

Skiff Life

2024-08-02

United States

Support is awesome and the product speaks for itself. There is a marked changed in conversion when I turn it off. Keep up the great work!

Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.

Karl has an attitude problem. I merely wanted to change the background segments of the wheel to my own images. Karl said this is not possible, the file sizes being uploaded was causing problems and slowing the app down so it was disabled. I merely suggested that a maximum file size limit be added to prevent this from happening. Karl said it cannot be done we get 100s of people asking. I responded saying if so many people want these features why do you not cater to these people? He told me that since I know so much about what his app needs why dont i build one myself!! Serious attitude problem. Wow.

HORRIBLE! The worst customer service of any app i use! First off, this is a PAID app so you would expect great customer service. I get way better customer service from free apps I use(usually reply within 10 mins)... 2 days now trying to chat with them for help. They "seen" my messages, and still no response.

Great support from Marko. Very responsive and helpful!

Awesome

Great app for gaining email addresses and rewarding customers, great conversion at a great ROI.

excellent service. helped us with all our problems. highly recommended

incredible app and great customer service. highly recommend!

so knowledgeable and helpful. Thank you

Worst app ever. Never pop up. Cancel subscription and still being charged. I have 2 charges , reach out too customer support and they claim not being charged. Not happy. Need find another platform for online store. This is not false. I have proof of charges on Shopify. It shows billing date and charges

Great looking, all features you may desire, best of all, great tech support. The person who helped me, Marko, even responded off working hours enabling me to setup immediately. Big

This is the best app with excellent support. It shows a conversion rate of about 5% from cold traffic.

Super app et le SAV est top (big up to Marko) !

Amazing app that helps get leads to convert faster !!

Karlo was extremely helpful, patient and professional. His knowledge helped me successfully address my issue.

Karlo was professional, friendly, and patient with my many questions. Ultimately he cleared everything up for me in our chat. The app is great, too.

Hi. Just joined up today and already love Wheelio. Had some trouble understanding set up and Karlo has been a rock star. Thanks Karlo, your patient help is instrumental for me to set up in the right way. Thanks again Team Wheelio.

Prodotto affidabile, Assistenza Clienti incredibile, rapida ed efficace!

DefenSlim

2024-03-18

United States

Great app, good conversion, good support!

karlo was great! very informative and responsive! five stars all the way!

Generated a sell in my first two days of use!

Great App and wonderful customers service!