Reviews for Mailchimp: Email & SMS

Great app! Loved it, does the job without a hassle. Recommended for all mailchimp users.

Straight to the point at least there is a solution to connect to mailchimp... very few do this now that mailchimp app is out of Shopify

It syncs with all other apps and I don't miss subscribers anymore. It subs with MailChimp, Shopify, privy, etc.

Does not work with Product Reco block of mailchimp. Only shows 1 product at a time. so if you choose to show 3/4 products, it's all the same one! Also, even with show New Arrivals option it shows dated product information! My item was on sale but it showed original price only. what a waste.

Their customer service is not worth paying for. They were not able to help me with anything MailChimp related.

I left it for a week and it never actually synced my customers (of which there were only 10). I got an email from ShopSync asking me to review, so I responded and explained the issue, but I didn't get a response. So yeah, totally broken with no support. Definitely don't bother.

Was easy to set up and works great! Only have abandoned cart automations which seems to be working. No problems so far. Thanks for being free :)

Easy to use but double opt-in doesn't seems to work. Even if activated, the users are automatically subscribed without confirmation.

I tried to install it, I read the reviews, did everything I could to make this app work. But in the end, it just keeps telling me to click on the button and refresh or install it again from the app. Still doesn't work. Spent so much time on this. this is a very inconvenient app.

This app is great! So far I like it. I use it to integrate my MailChimp account with my Shopify store since the Mailchimp app isn’t offered on the Shopify app store anymore

Installation Is easy and the initial sync is working, however impossible after to sync any new entry except if I am forcing new sync. The most frustrating issue is to have to pay to access support to solve the issus

We got Shopify up and running pretty quickly, and it works very fluidly with MailChimp, updating it almost immediately. When we had a couple of challenges with a complex migration from another ecommerce platform, Ryan was extremely helpful and stayed with us for quite a while to ensure we got everything migrated and syncing correctly. Very happy so far!

Have wasted HOURS of my life trying to set this up now. Very frustrating! No matter what i do this will not work. Try deleting cookies and cache, different browsers, different devices, incognito tabs, made a new mailchimp account, uninstalled and reinstalled shopsync many times now and nothing I do will allow me to sync my mailchimp.

I have mostly enjoyed using this app and it is very helpful to be able to keep using Mailchimp. However this app has one huge flaw. I have learned after a year of using it, that it unsubscribes your most engaged followers and purchasers when they purchase from your store. That is unless they re-tick your receive emails button. Why would a customer who knows they receive your emails sign up again? I wouldn't do that...we all want smaller inboxes these days and so you would not do it. We use Mailchimp so our customers will have used a double opt in at sign up and they also have an unsubscribe button with each marketing email they receive. I think we cover the issue correctly, so it seems that this is over zealous interpretation of the situation. So as it stands I may lose the ability to contact customers who have previously signed up for our emails because of this system. I have seen other comments on this topic in the reviews. Please help Shopsync, thank you as your app is moslty great but this is really affecting our ability to communicate with regular purchasers and it takes way less money and time and effort to covert someone who has previously purchased from us. We are advised to concentrate on selling to existing customers as well as new ones. Thank you so much!

ShopSync seems to do an excellent job until we passed the 2,000 limit on MailChimp. I cleaned our contacts of people who haven't been engaging, and our subscriber count became accurate again, freeing up room. However, looking today, I somehow gained another 20 or so contacts and seeing they aren't subscribed, I cleaned the list again. It seems like whoever is making a purchase is automatically being added to our contact list. Is there any way to not allow that to happen? I really don't have time to maintain my contact list daily.

Redirects me to page to set temporary cookie, which doesn't work. Other times says page can't be found. Tried deleting reinstalling and through Mailchimp account. Nothing worked.

I've installed this app, but I'm not totally sure it's syncing everything properly. I'm still using mailchimp, but I'm not sure any of my automations are sending.

Support is good once accessed. Hours are quite limited. The only option within the app to troubleshoot is called a "Force Resync". This option resyncs every single order ever placed in the shop (40,000) and takes days with no means of cancelling or pausing. I am told that my feedback has been received. After canvassing multiple options for connecting Shopify to Mailchimp, I would prefer Shopsync

Eir NYC

2020-04-18

United States

I've been using ShopSync for about a year now and its been incredible. Easy to use, functions exactly as you would expect to MailChimp, great replacement for the now-deprecated Native App. I use it by default on all of my shops now! Very responsive team and great App overall.

I used this app to send my parcels for my online store via Sendle. Incredibly easy to use and make my workflow so much more efficient. Thanks for making life easy! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Por favor, ¿dónde puedo aprender esta aplicación? Necesito hacer landing pages, tickets de descuento, campañas, dónde puedo aprender? Gracias.

10/10. I needed this o synch to mailchimp and does exactly that. simple and easy. No complaints. Get it

App has been running for over a year now ( Ever since Mail Chimp killed off its own App) And we have yet to have any problems. We are about to go live with another Site and will be using ShopSync with that one as well. There is one Issue on the Mail Chimp side with Ongoing welcome e-mails re sending when Syncing with shopify, so you have to Archive your Campaigns before install (witch dose suck) But ShopSync support says both sides are trying to resolve this problem. Other then that I am vary happy with this App. Levine Auto and Truck Parts.

UPDATED REVIEW: App works ok. ---------------------------- Over 2 days, I've tried 3 times to sync our rather small store with SmartSync and it stalls out every time.

I really liked the app esp as I was able to access all my photos from my website for my newletter. However, I had so many fake emails coming in, all through ShopSync that I ended up having to upgrade my Mailchimp account to keep up with more email subscribers. Until I realized that these were all fake emails. I had to start all over again with my audiences, what a mess!