Reviews for LitCommerce Amazon eBay Etsy +

Not ready for primetime. It seems like a nice app, but I have to contact customer service every day because it just stops working. No reason. It wont sync shipments to eBay or Etsy consistently, and sometimes it takes over two hours to update to Etsy but they tell me that's "Normal." It might be ok for small sellers but if you have a lot of sales, just remember, you get what you pay for.

Chummy Tees

2023-04-27

United States

Complete waste of time. Lacks even the most basic functionality and outsourced customer support are useless. If you have a large amount of products, this is not the app for you.

I have tried a few apps for cross listing and the team at LitCommerce are by far the best out there. They have already added a few functions to the app that we need in order to use it and they have been nothing but professional here. 5 Star

When eBay discontinued their Shopify app in December 2022, those of us who used it were all charged with finding a new integration platform. After trying another popular app that left me sorely disappointed, I decided to try LitCommerce, and I am very pleased with my decision. I am giving LitCommerce 5 stars because, while there *are* occasional issues (and the occasionally frustrating time difference between the US and Australia), they are *immediately* responsive when available (..time difference). They provide good and thorough help and even request - and implement! - suggestions that better the user experience, which is the real kicker for me. I really value the idea/feeling that they are a "partner", much more than with other apps I've used via Shopify. Of note: I do not use LitCommerce with any other external sales platform, but if you're looking specifically for an eBay integration app, choose this one! You won't be sorry.

I am still testing this app. It seems to be working well, there is a learning curve, but I am taking my time and getting better. I am really however wanting to talk about the customer service. Because I feel a reputable good company means that there is good people that are there to help you. I am really impressed with the customer service I got with help making sure something was working correctlly, (Hanah) helped me a lot. I was actually really impressed because I am used to customer service people not being able to understand me or not fully understanding the issue and when I checked Hanah already understood perfectly everything I said, and there was no need for me to check. The point is, I would choose a company that even wasn't perfect but had GREAT personable customer support, over a company that might work better, but had terrible customer support. So I will be upgrading to a paid plan soon, AND I was told you can request a refund as well. Which is comforting to know, since the paid plans allow you to test out all the features. So this is a very legit service. With a very clean design, and actually rather simple once you get the hang of it. Thanks for all the help! And have a great day ! ;)

This App is an absolute GAME CHANGER. I've been listing to Ebay for years and have tried more than 14 apps over the years I'm sure. Probably everyone that is in the app store and this one is the BEST. They are VERY quick to respond to any issues and are there every step of the way. It is a breeze to use and saves me hours and hours I used to spend sending items to Ebay.

I highly recommend this app, not only because of their features but for their immediate and friendly prompt chat support in any regards, THANK YOU.

I highly recommended Litcommerce App. Excellent communication and support. Thank you for the services.

Works excellently, a little trouble setting up but it was to be expected with this many stores/orders

Easy to use app, but most of all wonderful support whenever you have a question or need a hand with anything. Seamless integration with Shopify and eBay. I only have great things to say about LitCommerce.

Litcommerce is great! So much easier to use than InkFrog and Sellbrite. Excellent communication and support. They are willing to go the extra mile to get your business running smoothly on eBay.

My recommendation would be for this app. The dashboard has been very thoughtfully designed and functions very efficiently. The live customer service is extremely impressive, providing immediate assistance and valuable advice. We are very pleased to have found this app and will be using it across a number of platforms.

This sync is user-friendly, and light years ahead of the others I have tested. In addition, with support, Ember has assisted with the implementation and promptly answered any questions. Could not be happier.

very fast and helpful customer service , great experience , very easy to use specially ember she was a great help hand

Jessica has been really helpful in providing a walkthrough on how to use the app. She was very patient and worked with me to set up the account according to my needs. I am excited to be able to use Litcommerce to help further my business.

Finally found an app that works and has great support! Thank you LitCommerce for getting it right when selling on eBay from a Shopify store. Hanah helped me out today and everyone else has been very responsive to any questions I have had.

great support and very fast response team I impress! Their support almost 24 hours like 7-11 minimart OMG!!

I worked with Ember for most of the time. She was responsive and helpful. I linked up my ebay site to a Shopify platform and purchased an all in one service. There were a few teething problems which were sorted efficiently. Thankyou Ember and team for all the hard work!

Sehr gute App für meinen Shopify Shop, es erleichtert mir meine Prozesse und ist einfach in der Bedienung, dazu vielen Dank an Hanah ein super Kundenservice Vielen Dank

Majority of the time I worked with Ember and she was very friendly, helpful and responsive. I would say that the developers at LitCommerce were quick and efficient. I never had to follow up with LitCommerce, they would always get back to me with an update before I could. They made custom changes to my account so that I would be able to upload efficiently to each platform. I have a Shopify store that I have linked to eBay, Etsy and Walmart...this app is truly a lifesaver. I would highly recommend!!

Easy user interface, Simple to operate and comfortable sending data to required portals. Integration with Ebay is very good. Very good app with Excellent Customer service, we will recommend that to everyone.

After eBay discontinued their app, I had tried one other alternative app that was suggested by shopify, but that other app required too many steps compared to the old eBay app and had issues syncing, and could not edit the SKUs that were put in from the old eBay app. LitCommerce's app was able to import my existing eBay listings and link them to my Shopify listings and sync quantities/prices without issues, and allowed me to edit the SKUs that were put in from the old eBay app. The most important part is that it did not require much effort and time. This is important to me since I do the Shopify/eBay store work on evenings and weekends. I had one issue with syncing one listing, but it was helped by Jessica who provided me step-by-step instructions, and stayed available until we resolved the issue. One minor issue with the linking button is that it doesn't work on mobile devices so I tried on a desktop computer and the popup for linking appeared. I wished this app was on the suggested eBay alternatives by Shopify so I could have checked it earlier.

Had an issue that I needed to contact support over, and Jessica managed to solve our issue within minutes. Since eBay stopped their own support, we've struggled to find a decent replacement, but Litcommerce has made selling on eBay much easier than other apps.

Very good app, easy to use and navigate. I have tried few integration apps and this one is definitely number one. Pricing could be little bit better as we are a wholesale company so don't really list a lot of items on marketplaces, we find it a little expensive for our use. Customer service is great, any problem gets solved straight away. Good job guys. Keep up the good work. D&D Moda

Excellent service and great product. Suitable for smaller businesses and larger. Highly recommended!