Velvety seduction
2023-10-12
United Kingdom
I am really glad i have chosen this app to help me with my business. It's a great app in all aspects. Also easy and very straight forward to use. I'd like to leave a especial thank you to Louisa, she was very attentive helpful and quick to reply to my concerns.
Rock and Recycle Music
2023-10-09
United States
At first I was a bit aggravated with getting everything setup, but I eventually got the hang of it. However, we came into an issue where we were getting a LOT of errors on items that were time sensitive, so I reached out to support. Ember was AMAZING and spent a good 2.5 hours with me on getting the issue resolved FAST! Guys, reach out to support if you need help. They are TRULY AWESOME at what they do and can get any issues resolved that you may have. Ember, thank you again so much for your help!
Synthetic Pro Audio
2023-10-05
United Kingdom
Great support from the team :)
Quality is Key
2023-10-04
United States
LitCommerce is such an AMAZING app! To date, the customer service and tech team has exceeded our expectations and have even created certain features for us. We TRULY appreciate the entire team and couldn't be happier with the service and support that we've received thus far! Get the app! You won't regret it!!
JewelbyMelis
2023-10-04
United States
⭐️⭐️⭐️⭐️⭐️ Before discovering LitCommerce, managing multichannels for my e-commerce business was nothing short of a tightrope walk. Today, it feels like I've been handed wings! From the very first touchpoint, it was evident that this application was a cut above the rest. Not only does it intuitively and seamlessly bring all my channels under one accessible umbrella, but it has also significantly streamlined our workflow, boosting efficiency levels to an all-time high. However, what truly sets this application apart is the stellar team behind it. I've encountered many customer support teams over the years, but none have come close to the dedication, professionalism, and sheer enthusiasm of the LitCommerce crew. Each member has displayed an unwavering commitment to assist, walking me through each query from A to Z with commendable patience. Their proactive approach, combined with a can-do attitude, has been invaluable. It's evident that they aren’t just doing a job — they're genuinely passionate about ensuring users have a top-tier experience. Not once did I hear a "no"; instead, they continuously went above and beyond, embodying the epitome of exceptional service. In a digital age where genuine human connection often feels like a luxury, the LitCommerce team provides a refreshing juxtaposition. I wholeheartedly recommend this application to anyone seeking to elevate their e-commerce game. With its powerful features and an unbeatable support team, you'll wonder how you ever managed without it. Thank you, LitCommerce, for revolutionizing the way we do business!
Dr. Dave's Primal Essence
2023-10-04
United States
Highly recommend LitCommerce for integration of Amazon, eBay, Etsy etc....I explored many other options which promised seamless integration and none of them delivered. LitCommerce in contrast delivered in spades and their customer service team is top notch. Always willing to help and support new businesses like myself. Response is near immediate. Again, Highly Recommend!
Multiverse Of Heroes
2023-09-29
United States
When Shopify did away with their internal eBay sync, I was at a bit of a loss for what to do. I had just barely converted from a Wordpress-based store to Shopify, and was just starting to get used to how things worked. The change left me scrambling for a replacement in an environment I wasn't overly familiar with. After going back and forth and trying a couple of different solutions I ultimately landed on LitCommerce. In hindsight, it was the best thing that ever happened to my business! It is an amazingly powerful resource that has been able to accomplish everything I've needed it to and then some. And the best part about the whole experience, hands down, has been interacting with the staff. They have been professional, amazingly friendly, and responsive at times when I thought there would be no one to help me, including at times on weekends. If I were to go back in time and needed to choose which resource I would use to help me manage my 3rd party listings, I'd choose the same way every time!
GBS Trend
2023-09-24
United States
The app doesn't work properly. They are telling me that i am having trouble because i don't have GTIN Exemption on Amazon although i have and i am able to sync my product via another app. The worst thing is the customer service! Although they seem online, it takes ages to get a reply and unfortunately the customer service representatives are unexperienced. I don't recommend this app at all.
Féline Couture
2023-09-22
United States
Excellent Support. App has easy plug and pay capabilities and perfect for our small business.
Jandbart
2023-09-21
United States
i love their service i'm glad that i chose this app for my business, she is always right there when I need her.
Your Factory Outlet
2023-09-21
United Kingdom
So, I had a couple of onboarding issues, however the online support has been fabulous. All good to go now, I will continue to monitor performance now we are up and running.
Silhouette Hair E-xtensions
2023-09-16
Australia
Amazing support and an amazing product. My source of truth was from timely to shopify which feed through to lit commerce to my main store of big commerce. It worked a treat and what ever sales went through from bigcommerce feed through to timely and registered the clients new details. amazing! figured this out without the need of over priced web designers who were going to charge 15x the amount that to make it happen.
Treasurebrowser
2023-09-14
United States
Two days ago the Facebook sales channel was not working with my lit commerce account. I asked for help and they were on top of it! In two days the technical team solved the issue with my account. I was worried it was going to take like a week. but nope they kept me updated along the way and guided me how to navigate the software as they needed to test the back end. please be patient with this company they know what they are doing. its not easy working round the clock dealing with people
Crafty Girl Maria
2023-09-14
United Kingdom
This is a really simple user friendly app to use. I have moved to this one instead of Inkfrog as it wasn't working well. I have had a few queries and I always get a really qiuck response from their customer service, so 5 stars for customer service. I use it for Ebay and also to send products to Amazon at the moment. The only thing that has proved tricky is when I have a product on Amazon that is a variant in my store but not on Amazon - it means I have to use another app to link them up and to access my orders. I will look at adding Etsy in time but will need to use another app for Amazon at the moment unfortunately.
GoGoGirl
2023-09-13
United States
So far I am thrilled with the one-on-one support from their customer service team, they are dedicated to help you move forward with your goal, Chloe, Lousia.. and others behind the scene have been very honest, helpful and patient people. The cons is the time difference, but it is also the advantage on the bright side bc you wake up with your problems solved. Still lots to do and I will update how this turns out.
Commercial Cleaning Machines
2023-09-11
United Kingdom
Great app and fantastic support. Had a few teething errors and needed some answers to questions, Louisa from LitCommerce helped in a matter of moments and had us up and running.
Metronome Music Inc.
2023-09-09
United States
After months of using this LitCommerce there are suddenly multiple issues with order integration. This has caused unbelievable hassle and even hurt our average shipping times on multiple platforms. LitCommerce staff is slow to respond and after a week of trying to resolve the issue I am still not confident they understand what the problem is.
Medical Arts Shop
2023-09-09
Canada
We tried this app for a week and it was not straight forward to use, restricted features on ebay when posting products through the app, however we cancelled our free trial yet 2 weeks later we got charged!! shopify showing non subscription with this app and yet they used our credit card information to charge us!?
Woodyfy
2023-08-28
Germany
Funktioniert hervorragend. Ich habe einige Tools getestet. Dieses funktioniert super. Die Konfiguration ist leicht verständlich gehalten. Der Support ist ebenfalls topp.
Wali's Paradise
2023-08-23
United Kingdom
Rating: ⭐⭐⭐⭐⭐ (5/5) LitCommerce is an outstanding app that has completely won me over. From its sleek interface to its seamless functionality, it's a joy to use. What truly stands out, is the remarkable customer service. Navigating LitCommerce is a breeze; everything is intuitively placed for easy access. Whether you're exploring products or personalizing your settings, the app caters to your needs. What sets LitCommerce apart is its exceptional customer service. The support team's responsiveness and friendliness are unparalleled. They swiftly resolved my queries, turning potential frustrations into positive experiences. I encountered a technical glitch once, but the support team guided me through a solution with clear instructions, fixing the issue promptly. LitCommerce not only delivers on its promises but also sets a benchmark for customer service. For an app that excels in both functionality and support, LitCommerce is the ultimate winner. Kudos to the LitCommerce team for their stellar work! Wali's Paradise Limited
Rug Love
2023-08-22
United Kingdom
This is an amazing app. The only thing better than the app was the help and support from Louisa and Ember who really were amazing, they customised a small issue I had with the app and now it works perfect. I moved to this app from Ced Commerce, I can tell you this is far superior in every metric, Ced commerce was too glitchy, I tried almost every app for Etsy and Ebay and this one stands out, it has the best UX by far, is easy to use and looks and feels nice, But mainly it has no bugs at all, everything just works smoothly. Another important point, I tried a few etsy app that was a % of your sales. I can honestly say that for the price, features and useability this is the best app on the app store for Etsy and Ebay. 5 stars.
Drop Dee Guitars
2023-08-22
United States
Incredible support staff to make sure we got up and running. Any questions or comments and they respond very quickly. App does exactly what I need it to and a little bit more. I use it for our connection to Reverb.com. Love it!
Letay Store
2023-08-19
United States
I am very satisfied with this app, easy to use and navigate. I have tried several other apps to post to eBay, Walmart, and Etsy, but none of them worked as effectively as this one. I'm thoroughly pleased with the features and performance of this app. Additionally, the customer service is excellent! I highly recommend this app!
Happy Shopper
2023-08-18
United States
I am super happy that Hanah helped me upload my first Amazon article since I tried with several applications and it was finally possible with her help. I am very grateful for her help, I totally recommend it.
Ink&Phrases
2023-08-17
Vietnam
Thank you Kourtney, your help as customer service is perfect to discover the huge potential of your App ... Still learning from you a lot