Reviews for Klarna On‑Site Messaging

I installed the app and added a placement to my cart page. I put it under the additional checkout buttons and it was misaligned. Tried to move it but had no luck. So I removed it entirely and then my alternative payment buttons were misaligned in Safari and only two show up in Firefox! Disconnected app (which Klarna say will remove their code and get things back to normal) and then uninstalled the app but I still have the issue. Just add Klarna content to your website manually as this app does not work at all and just creates problems. Have emailed support hoping they can resolve the issue.

Pure Living Space

2019-08-08

United States

I was hesitant to use the app after reading the reviews, but I was pleasantly surprised. I was able to install the Klarna messaging on our product pages without too much trouble. We use the Atlantic theme. Although I wasn't able to place the messaging where I would have liked, I was able to find a spot within the product description to place it. I received an error message when I tried to place it near the product pricing information where it really belongs notifying me that there was a conflict. Typically, with this type of install, the user must modify the liquid, so it was great to have a free app that allowed me to place the Klarna message.

App doesn't work properly, and when you remove it, it leaves code in your files. Contacted developer for help, no response yet.

I was very excited about this app, but it doesn't work. I tried but is not a comfortable app. I believe when the developers update the app I will definitely try again. Shame such a big company but the app is not users friendly. You must do it better.

Cant get this to work in minimal theme :/ Cant see it in the preview and getting a message that it might not work

It does what it says, allows placement of ads on product page, cart and home page. It doesn't allow a ton of customization around styling or configuring an explanation page.

Easy to install and use. A bit limited as to where you can place the ads. I am guessing because the app is new there will come more options eventually other than only the product page or cart. However, there is still a big problem with Klarna as a payment service when using Shopify: ONLY customer that are from the same country as the Shopify store can actually use the Klarna payments. It's because they have to be using the same currency as the store. So for example if someone from Norway tries to pay using Klarna in a Swedish Shopify store (that is using Swedish Krona as currency) they will not be able to complete the purchase, and instead get a message that "this payment option is not available" (without any further explanation why). This needs to be fixed. Therefore this application is just confusing customers from other countries because Klarna actually doesn't work for them... Otherwise the app itself was nice and I'm excited to see more features! 4/5.