Reviews for Joy: Rewards & Loyalty Program

Adds value to my store and my customer experience. Like the features.

Amazing customer service! Hana fixed my problem within minutes and i didn't have to do anything. She did it all from her end. I currently only have the free version of Joy, but after the great customer service and definitely will sign up for the paid version. Thanks Hana for the process simple and fast.

KIKOPALS

2024-07-17

United States

A Huge Thank You to Tiana of the Joy Loyalty Program! Right from the beginning, their level of professionalism was outstanding. They listened carefully, understood my needs patiently, and most importantly, grasped what I aimed to achieve. My situation was quite complicated and took some time to resolve. However, Tiana and William handled everything with utmost patience and never showed any signs of frustration. Their dedication and support were truly remarkable. I'm incredibly grateful for their exceptional service and assistance.

Schneller Support der bei allen Fragen hilft, Danke !

Kevin did a fantastic job helping us after installing and testing Joy. We were able to perform a quick reset with Kevin's help, so our shop can go live soon! Thank you Kevin!!!

Got quick and efficient assistance from Hana. Much appreciated!

Tiana was an amazing help!!

Great support by Tiana. Received all the information I needed quickly in order to install and setup the app.

Affordable, great features and good customer service from Kevin!

Many thanks Charles for your help! Very quick and kind

Audrey was a big help in getting through some obstacles. Can't wait to see our shop grow thanks to Joy!

非常棒的功能,虽然有一些想要的功能无法实现,但是客服hana已经在尽力的帮我解决问题.非常感谢她.

Great customer service! The team at Joy was very patient and helpful.

Wyndham Art Supplies

2024-07-10

Canada

Helpful and easy to use! Every other app is overpriced! They were very helpful and responsive. Thank you Jasmine! Edit: Unfortunately, they no longer have a good free version of this app and are similar or more expensive than the other apps available.

The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!

We recently integrated the Joy Loyalty app into our Shopify store and couldn't be happier with the results. The app is incredibly user-friendly and packed with features that allow us to build a strong, rewarding relationship with our customers. From setting up point-based rewards to creating custom loyalty programs, Joy Loyalty has been a game-changer for our business. Our customers love earning and redeeming points, which has significantly increased their engagement and repeat purchases. What truly sets this app apart is the exceptional support. Anytime we've had questions or needed assistance, William and Lydia were awesome in assisting us. They were responsive, knowledgeable, and genuinely helpful, going above and beyond to ensure that everything runs smoothly and that we're getting the most out of the app. If you're looking for a reliable and feature-rich loyalty program for your Shopify store, I highly recommend Joy Loyalty. It not only enhances customer retention but also offers top-notch support whenever you need it.

Lots of great features, easy to use and loads fast - had a few issues during set up but Hana was very helpful and quick to respond! The live chat support is useful to have when there are any problems or if you have questions.

Thanks to Audrey and William for the support.

I was so happy by contacting Tiana as she answered all my Questions

Audrey and Anivia where patient and kind with me and answered all of my questions. They even helped me by making the adjusts to my website themselves. I was better able to understand the functionality of the app and how to better use it to meet my purposes. Thank you both! I appreciate your help.

je recommande fortement

amazing help from the team. Great app

huge thanks to Hana.

Really easy and comfortable to use! Thanks Lydia for giving a best customer support!!

Today, Lydia and Toby helped me to solve a problem. Thanks for their quick action and response. and Lydia is a very nice person.