Reviews for Joy: Rewards & Loyalty Program

I was going nuts trying to figure out how to get this onto my website. I decided to do the Chat thing, and I'm SO glad I did. Kevin was the BEST. He did what I asked him to do, and then when I realized that's not what I wanted and described what I wanted, he knew exactly what it was that I wanted, and fixed it for me within a minute!! I applaud him for his patience! KEVIN is my lifesaver!!!

I installed Joy earlier this week and have had great service from Pamela when I had questions.

Very responsive support. A big thank you to Nolan and the technician Maison for their help!

First time using a point system and had a lot of questions about the programs, tiers and how the discounts can be combined and used. Thankfully Tiana was very helpful and patient and managed to explain and give all the needed information and details!

I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.

This truly is a fantastic program, and I need every feature it offers. The most important thing is, the customer service is really amazing, especially Kevin, who patiently solved my problems and helped me greatly. Even the most complex issues were addressed. I highly recommend this program!

Support is always available and quick to respond. Pamela was a huge help.

I had issues with embeds and audrey was so quick to help me out. i loved how she solved my issue within 2-3 minutes. she is the sweetest

Mia was great, very friendly and knowledgeable. I would definitely recommend.

We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so grateful for their support! The app looks amazing and can totally be customized to match the look and feel of your shop! We have nothing but positive things to say about this app! It's totally worth downloading!! Thank you Joy...you have brought our business so much JOY!! :D

Great app and the customer service was very fast and responsive with Audrey.

Hana is nice and helps me a lot

I recently started using this app and I'm incredibly impressed! Not only is the interface user-friendly and intuitive, but the customer service is exceptional. Audrey and Nikita, in particular, were incredibly responsive and helpful whenever I had a question or issue. Their quick responses and willingness to assist really made my experience with the app enjoyable. Kudos to the entire team for creating such a fantastic product and providing top-notch support!

After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.

Customer service is very prompt in their responses and assistance!

User frindly interface and the technical assistant - Tiana & Tony is super helpful. Thanks a lot!

A fantastic app, great work guys.

I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.

Lydia was able to resolve some issues with the app quickly. Greatly recommend!

Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store

Amazing customer service! Good price. Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised. 5/5

I was searching for the right Loyalty Program App for my shopify store... this is the best I've seen in terms of offers and especially customer service. After installing the app, I had some immediate questions and I got them answered immediately by Tracy and Pamela. My Loyalty program is up and running within minutes!! Thank you so much!!

Hana is the best

I haven’t tried the app to see how it actually works but I need to set it up on my store and Pamela was very helpful and patient guiding me how to set it up. I’m very satisfied with their customer support and they are very fast in responding. So my review is mainly based on the customer support I have gotten from this app. Superb!

Discovered Joy when setting up my new store and I feel like this is the best bank for the buck. Friendly UI + functionality makes Joy the app to go for our store. On another note, the support team is super quick and solved our issue in a blink, thank you William!