Reviews for Infinite Product Options

Infinite options utterly destroyed the UK Games Expo for us. The UK, US and Australian currencies worked fine. Anything selected using Infinite Options in Euro currency instantly became worth thousands of Euros for a ten dollar item. Spent hours going through the issue with Shopify support, only to be told by Shopify that it is a bug in Infinite Options. Contacted Infinite Options support days ago, but no reply.

I disabled this app a year ago. It is uninstalled from my website. 2 days ago, the old options just magically appeared on my product pages and I cannot remove them. It is causing an incredibly poor customer experience, and creating an order fulfillment NIGHTMARE!!!!

Many options !! you can customize everything ! very knowledgeable customer service, took care of any question or request instantly

We installed Infinite Options earlier this week and have since reached out to them about 4-5 times as we've needed support. Each time we were easily able to chat with someone and receive quick answers to our questions. The team has been super responsive and has offered to add in css coding to style the app to the look and feel of our website to make it 100% useful to us. So far we've added in text, drop down, date, and swatch capabilities and we could not be happier with the service provided. We 100% recommend this app for it's capabilities, but more over for it's amazing customer support. The Lovery Fine Jewelry

This app works great for all my customizable products. I had an issue and used the chat to get help. Daniel was able to assist me and found the problem very quickly. Awesome customer service! Recommend the app! Thanks!

I requested the information/install on the Dawn Theme in my comment section during I paid for help from Infinite Options. I've waited for communication from you all through email or something about this. I just need help with creating my options for products, I already went through the tutorial. That is why I paid for extra help!

This is a great app with amazing customer service. I had an issue adding the code, and they jumped in immediately to help.

I had an issue with installing the code into my theme, so i clicked the chat button and one of the advisors went into my store with my permission and done it all for me and even added for the store to run quicker. this was so helpful and i couldn't recommend enough

Needed help with CSS and they provided a solution ASAP! Incredible customer service and support. Great for our use case needing extra fields submitted for product orders.

Excellent product support. Answered my questions within 2 minutes, and immeditately started implementing fixes on my store.

Gave us the flexibility we need. Super easy to install and use. Needed help moving the position of options and customer service handled it super quickly. Very impressed overall! I use it on several websites I manage. Has been a big help.

Great experience with infinite options the solution we needed for our business. If you've any question just reach out to their customer service.

Great app with so many options. Support is top notch and almost immediate for any issues that arise. Get this one!

GREAT customer service. They fixed my issue in a matter of minutes. It's rare to work with an app developer that's this fast.

The app is very thorough and has so many options and the support is great. I recommend the product.

Amazing App! Has all of the features I am looking for! Emily was very kind and helpful! She took the time to answer all my questions and even log in to assist my request. The app user face is super easy to manage. Can't wait to launch this new feature for my clients!

I was having trouble. Daniel was awesome! Service was exceptional recommend Infinite Options to everyone!

Daniel was able to help edit the code on my home screen to allow my infinite option to show up on my homescreen! Now I have my featured product with all it's options!

I used the app to try buy 3 item for x price but when you connect dropdown options to product ,at the checkout it charges your 3 item from dropdown list + actual 3 product's price.It means choose 3 item for£50 then at the checkout £50 plus your 3 items shows individually to customer total £100.Spoke to customer service they couldnt fix issue.They said dont connect products to dropdown text so if products not connect to text how I will track my stock?Whats the point of this app if you cant connect actual products to your option text?

Jordin S helped out with the speed of adding options to my site and helped fix the color swatches! Amazing!

Be Monogrammed

2023-05-07

United States

I really am happy with this app. I chose this app after trying a competitors app with a poor experience. This app does everything - and the more I used it, the more features I found and utilized in my store. This app has an excellent price point, A+ customer support and response and seamlessly adds all sorts of options to my products and cart. The one thing that was lacking was the ability to upload photos which I need for some products. This was easily solved because they have an app called Uploadery for that. I added the second app for a very reasonable price and now have everything I need to customize my store. The two apps combined are at a lower cost that the competitors single app that had big flaws for Shopify 2.0 themes. Customer support is great. I would not hesitate to recommend that you try this app before others.

Works as expected, and the team is VERY quick to respond to questions/requests. Worth every penny, highly recommend!

We use it now on 2 websites. Has all the functionality we need to customize options as needed.

Super great app and support team - have asked for many minor changes or fixes and each time they've been so responsive and helpful. Strongly recommend!!

The Wood Bat Factory

2023-04-19

United States

We've used a couple of option programs, and Infinite Options is our favorite hands down. The app allows you to complete any options you can imagine through the use of conditional logic, and can be styled to fit your theme. The price point is great - especially when compared to the other options which are significantly overpriced. The app is easy to implement, and if you do run into any problems the support team has been phenomenal. We have never had to wait more than a few hours to get a response, and they keep updated as your support ticket progresses. They even went as far as to implement code to resolve our issue - at no cost. I would definitely recommend Infinite Options to any Shopify user who is looking for product options, and upsells on products. It's cost effective, easy to use, priced well, and the support team is great.