Reviews for Infinite Product Options

Gliz Design

2023-12-14

Canada

Very helpful

Emily has been gem in helping us with out problems. Great customer service and prompt resolution!

条件分岐により複雑なオプションを付けられますし、タグによりオプションの有無を制御できるため、非常に有用なアプリです。また、テーマのアップデートによりバンドル商品がカートに追加されなくなった際は迅速に修正対応していただけました。 デザインをショップに適したものにするには、HTML＆CSSで変更する必要があります。その点だけは注意が必要です。逆に言えば、好みのデザインにできるのはメリットでもあります。様々なオプションを柔軟に設置したい場合は、本アプリが最適解となるでしょう。

What an amazing app! I've been in need of ShopPad's Infinite Options solution for years and am so happy to have recently found it. Also being able to use IO for add-on products was an unexpected bonus and the conditional logic functionality prevents things from looking cluttered and definitely helps to foster a more professional vibe on my product pages. Lastly, Kelly F. and the other Customer Success Specialists at ShopPad are very responsive, remarkably patient and kind and go above and beyond to address my needs whenever I have to reach out to them! Thanks ever so very much y'all!!

bad customer service. they dont even check before deploying css on the website. the option is going out of the screen. What a bad service and bad app. Ridiculous and frustrating.

This app is all that it is hyped up to be and more! Easy to use, 14 day trial, up and running in just a few minutes, I really have nothing to complain about. Shopify told us that what we wanted to do was not possible but after working with crew at Infinite Options my shop is up and running quickly and met all of out requirements. Special thanks to Abby who supported me and helped me it happen. Thanks for what you do!

Very effective app for a business that emphasize on customization. Support is really helpful and efficient as well!

Great customer service! I received an email asking if I needed any help... well I did, so I emailed them. They came straight back with a bit of CSS I that I needed. I couldn't make work, so I contacted them again and they were able to do it for me! So much time and effort saved. Worth the money knowing that there is an actually human to speak to if I need any more help!

The best service and quick. We send a question and the answer and solution was fast and friendly. This app is a great option for add options and terms to your store. Recommended.

SpaJuiceBar

2023-11-27

United States

Wonderful! Thank you Emily.

I love this app! It is fairly easy to use, but the customer service is top tier and they always guide me through any issues I may have. Highly recommend this app to give your site and products infinite options!

Customer experience good. However, I am unable to successfully export orders with delineated (columns in excel or .csv) custom fields from option sets. Need for our fulfillment supplier. Please assist. I can be reached at joe@prohoc.com and 647-299-2827. For example Jersey Size (heading).

They kindly support me.

i had an issue with the product add on not working and they fixed the issue within 1 day! i could not be happier with the customer service. thanks so much! i’m

Found out it does not sync with inventory. From the Infinite Options FAQ page: "At this time, Infinite Options is not able to track inventory. Our preferred workaround is to use Shopify variants to track inventory and then use Infinite Options for the additional fields that don't need to be tracked in inventory."

Daniel was very helpful to edit the radio button to look like my other buttons!

Matthews Jewellers

2023-11-09

Australia

Immediately helpful customer service. Crossing fingers using IO will launch our site into the stratosphere =)

Excellent customer servicE!

We were having an issue with the app working correctly with our theme, but Emily took the time to adjust the codes specifically for our theme and now it works perfectly. The communication was prompt and thorough. Highly recommend the team!

Thoroughly recommended and support was extremely fast (a matter of minutes) for an issue that was my fault.

We've had Infinite Options for a few months now. Customer service is amazing. Fixing and helping with any issues we've come up with. Highly Recommend!

Grrat customer service help resolving issue, the app provixe great flexibility

thank you for the support!

With a few hiccups along the way, I am now happy with this app. Rated 4 stars as I was told it could be 'custom coded' to include a font preview box and after spends many hours installing the app and converting my entire site over I was told actually that's not correct and font preview would only be achieved by purchasing another app. I don't have the time to convert to another app and hope that one day these guys will include a font preview option but I'm happy for now. Customer service is MUCH more responsive than the previous personalisation app I had and they have fixed a number of issues for me when I was simply enquiring about how to fix them so I appreciate this proactiveness immensely as it has saved me a lot of time. I also love that this app doesn't interfere with other apps (eg: JudgeMe) like my previous personalisation app did and it integrated really well with my theme. I definitely recommend this app if you want personalisation options, good customer service and an affordable app. Fingers crossed font preview is in their plans!

Customer service is AMAZING. They've answered all my questions, and even reached out to make sure everything was working properly.