Reviews for Infinite Product Options

Support is great and app is very intuitive.

We have been using this app or several years now and have gained so much in sales by the additional add-ons created from this app. The technical service has been great to work with as well. I highly recommend!

Ok, I've been using this app for two years now and I can say this one is awesome. I haven't tried other apps, but this offers exactly what I want. I have a fashion brand offering 10 different sizes (XXS-5XL) and up to 15 different colors, which makes the combinations infinite and the standard Shopify template doesn't support it. It has so many other options it has made my life so much easier. And not only that, but their customer service is 20/10. They are always there to help you, they solve issues FAST, and they are the kindest most patient people.

This app is a huge advantage over just using variants. The support is hugely helpful. I reached out with a question, they answered it quickly and applied custom style code fixing a problem that I didn't even know I had. I've setup basic hide/show logic so that when a customer selects Custom, they get a new field to type our the custom request. This saves me going back and forth through messaging. And time is money! 5 Freaking stars!

Good when it works, but very unreliable and poor back up service. I have been using it for years, paying monthly, it only works sometimes and the developer is not being helpful at all.

Emily deserves a raise.

Leilanis Attic

2024-03-28

United States

Great app with a ton of options to customize products and helpful support if you need it.

Game Room Shop

2024-03-28

United States

Amazing support! Fast response and action. Definitely 5 stars!

Atendimento de exelencia, muito rapido e resolutivo. Porém se você estiver pensando em usar o checkout da yampi em sua loja não use esse app, pois as variações some da pagina do pedido. isso pra mim foi o pior gargalo do app. Ao imprimir o pedido do cliente sai sem a variação. Esse app so vai funcionar se vc usar o checkout proprio da shopify. tentei solucionar via chamado com eles, e não tem outra opção a não ser usar o checkout da shopify. O aplicativo é top, mais peçou de mais nesse quisito.

Really impressed with the level of support given while I was testing this app. They set it up on a dummy theme so that I could set up my option sets and make sure everything worked before going live. Questions were answered promptly and nothing was too much bother. The app works great, just what I wanted!

Highly recommend Infinite Options. Just what I needed, an easy to install product options app, with well thought out features, excellent support and customer service. I give them 5 stars!

At first glance it's perfect, but in execution this app has two serious flaws. First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app. Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things. There are "workarounds" for this second issue listed in support articles, but they do not work.

Stellar customer service. Had a question and Jordin immediately answered and fixed my issue. This app has everything I was looking for -- plenty of options, add-on fees, and even an option for my customers to add personalized text. SO glad I found this app, love this group!!

I've used this app for a few years now, and I cannot fault the ongoing service. The developers have been responsive with every query and adjustment I needed, including assisting with custom code when required. 5stars easily.

Great app and helpful customer support!

Would recommend. Fantastic customer service when I needed assistance moving the infinite options boxes below the Shopify variant boxes on my Minimal theme. A quick email to explain how I was stuck and within a matter of a couple of hours, the issue was resolved by the infinite options team. Thank you Emily and team.

5 Stars for Emily! Thank you!

Absolutely garbage. Everyday there is something wrong. One day the price’s dont change, one day the text in the box aren’t centered, and today all the options disappeared. It’s affecting our business. Moving on to a different app.

Emily was a HUGE help in getting the app installed and working correctly! Such an amazing job, which I would have contacted before spending the time trying to get it just right!

Been a huge help having infinite options in my store. Customer service is great and handles any questions or concerns quickly!

Very helpful and quick to reply

The team was quick to answer and help out! It was great service!

Upgrading website, needed to add some code. Rather than me accidently deleting something, I had them do it. For $20 it is well worth it. Thanks!

Muy buen soporte técnico y aplicación muy practica.

Es la mejor app, es muy fácil de usar y además el servicio al cliente es excelente. Te ayudan muy rápido a resolver las inquietudes.