Reviews for Digital Downloads ‑ Filemonk

Great app. I've been using it for 4 months so far to have my digital products delivered and have had no one issue. Pricing is also great

I struggled getting our digital downloads up and running until I found Filemonk. We've had it for several months and after figuring out the initial steps to load digital content, its worked great. After several months, I had a question, and Sandesh got back to me super quickly with a helpful answer, very good customer service. I really like how the Download now feature appears in the customer thank you email - its very helpful for the customer. Definitely would recommend this app.

I love filemonk.It made my e-books selling experience so easy. I wasn't sure till my first sale.When I got my first sale and order was fulfilled with such an ease.I am amazed and thankful to Filemonk

Very easy to use, intuitive and with great support. Keep it up!

Wonderful for a digital only store. Lets you manage things and track analytics quickly.

Very good app for my needs, customers get instant delivery and pretty much had no problems, works very well with Shopify. Love it.

Happy customer here. Filemonk does exactly what we need to fulfill our digital products and their support team is very dedicated to customer success! I expect the app to get even better over time.

I'm really impressed with this app! It's extremely easy to use and gives my customers a seamless experience. As I've continued to use it (over a year now), I keep getting more impressed. The customer support is top notch and they are always willing to help and innovate to continue making the app better.

Works exactly as needed! Thank you!!

Great support and fast service! Love the app so far.

Great App. Very user friendly and easy for me to figure out. I love it.

Very helpful with customer service and friendly quick response and follow through so great! Awesome and will definitely recommend to others! The support specialist who assisted me was very helpful!

I switched to this app to sell my digital content in December, my busiest time of the year, because the app that I was using previously started to fail. Since my merge to this app, I have received outstanding support from them anytime I have a question. They are very responsive and detail oriented. They were able to walk me through the entire process of merging from the old app to this one and went above and beyond to make sure that it went flawlessly. I highly recommend using this app if you sell digital products.

Have been using this app since March 2024. Highly recommended.

Excellent experience. User-friendly. Support is awesome.

amazing

Attentive to my testing issues. Additionally followed up to ensure that the issue was resolved.

We have been using Filemonk for the last year and are so happy with the digital delivery service. We have also used them in conjunction with a subscription service and they have integrated seamlessly. The few minor issues we have had, the customer service has been very responsive and resolved it very quickly.

Easy to use and works perfectly, also has great and fast customer support

easy to use and good setup. I look forward to growing my business using this app.

Been using filemonk for about 6 months. No complaints.

This is a very well-made application that offers a wide variety of settings. I highly recommend it.

Great service and excellent customer support, went above and beyond to find a solution for my unique requirements. Anaam - thank you

My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!

Sehr netter, schneller und kompetenter Support!