Reviews for Digital Downloads ‑ Filemonk

straight to the point, good support :)

Super Service und Hilfsbereitschaft von Prarthana! Gestern habe ich mit ihrer Hilfe eine Testorder in meinem Shopify Store erstellt und es hat wunderbar funktioniert! Vielen lieben Dank nochmal!

excellent customer service. Went above and beyond to help me resolve my issue

Easy to use. Great customer service! Just wish it was a little cheaper since shopify is pricy (for my budget) to begin with. But I was given a discount so that was super helpful!

File monk is a great Add on for your shopify store, if you have a digital product. Is super easy to install and track your orders. They also have a feature where if you change the file of one of your products you can notify to all previous clients. 10/10

I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.

Filemonk and their team truly are amazing! We have had to message in a few times for help setting up our codes on a new store, and each time, Sandesh or Anaam was right there to help! They both had great communication, customer service and were always up to speed on what was needed. Sandesh has gone above and beyond! He has helped with our testing phase and so much more! I would highly recommend them to anyone! Best customer service! Sandesh can fix almost any issue, truly listens to your company's needs, follows up on all changes, and is very fast to act!

Effective, helpful, reliable!

love this platform thank you this platform has help me out on many sales

Super intuitive, simple to use and yet effective. I have tried a few digital download apps, but it's by far the best one currently on the market.

Great product and great service. Sneha in support was prompt to respond my our queries and was able to help us resolve our problem quickly

The app has worked great for me with no issues in the year I have used it. Easy to set up and manage - I started with the free plan but soon wanted the added features so I upgraded a few months ago. I would recommend this app for any shop selling digital products.

Great product and excellent support!

It’s exactly what I need and I appreciate so much that it’s affordable for my tiny business. Thank you!

Anaam was very helpful with troubleshooting my issues

Great experience so far! Easy to use for beginners to digital products.

I recommend the Digital Downloads - Filemonk app because I can easily upload files to the digital products I am selling in my Shopify Store. Also, I used the test feature by pretending I was ordering one of my products, and the file downloaded to my computer without any issues.

Very smooth for the customers, thumbs up

A file delivery that works very well and customer service from a team who are very helpful, and will bend over backwards to help you!

This app has been an absolute game-changer. As someone who offers digital products, having a seamless delivery system is crucial for customer satisfaction, and this app delivers on every front. The automatic and immediate delivery of digital products right after checkout has not only streamlined my workflow but has also greatly enhanced the overall shopping experience for my customers. No more waiting around for emails or manual intervention, everything is handled effortlessly by the app.

This is the easiest most user friendly app - have had 100% success rate with delivery of PDF downloads and am 100% satisfied with the app - highly recommended.

What a fantastic app and great service! Anything that you need help with, they are there for you. It made the transition from another app quick and easy. Highly recommend :-)

The entire Filemonk team, and Anaam specifically, are incredibly responsive and helpful! They addressed a problem we were having (of our own creation) with extremely fast turnaround!! The Filemonk app has been easy to use and is a great service for providing our customers with their downloads and easy access to re-download as needed.

Great app and customer service!

Super app pour vendre un produit digital. Service client au top.