Reviews for Chatra — Live Chat & Chatbot

Jetpilot Australia

2020-04-08

Australia

Great App for a customer chat system. Simple to use and notifications guide you when you are setting the APP. NO CODING NEEDED. You can create multiple logins and track each users chats and even pool them in to one archive. You can create automated messages using different rules and setup online/offline times. This App is also great for converting sales as you can see what page your Live Users are looking at and assist at each step of the conversion by opening up a chatline. Highly recommended. Jetpilot Team,

Wise Line Tools

2020-04-07

Canada

Everything working great so far! Was having problems with some other apps and Chatra solved them all.

Tubella's Perfumes

2020-04-05

Singapore

Best app for support chat ever! I've tried so many apps and none worked as well as this one. Highly recommend this. Thanks!

BarewithmeBoutique

2020-03-31

United States

I enjoy using Chatra it has helped my store www.Barewithmeboutique.com so much. I like the my customers can ask questions and get the answers they are looking for in a timely manner.

VapeBunkerUK

2020-03-18

United Kingdom

I've had ALOT of chat apps on my website over the past two years, but this one tops them all I absolutely love it!! It ticks all the boxes, and more!! HIGHLY RECOMMENDED FOLKS!! Download today

FURRPLAY

2020-03-18

Singapore

Still on trial but so far we are loving Chatra! It has everything we want and more. Will definitely be getting it for our website.

handcraftsfamily

2020-03-16

Venezuela

The Chatra Team are constantly active and receptive to anything you may need, this app works perfect

Axion Bikini

2020-03-13

Canada

Easy to install, useful notifications, good customer engagement! Sold a cute bikini piece thanks to this app in the first few days! axionbikini.com

Luv_Tai

2020-03-10

United States

Love the aesthetics of this app! Great app for chatting online with customers! Customer service is fantastic! ~Tai from Luv_Tai Jewelry www.luvtai.com

Sweet Disorder Vintage

2020-03-09

United States

I use the free version and it is very reliable! I never miss a customer's message and the chat app works a treat on my phone. It has resulted in many sales as I can answer questions in real time. Thank you!

The Bath Bomb Outlet

2020-03-05

United States

Beautiful design and easy to install, but I never got notifications in real time. Customer service did reach out about this issue and offered several troubleshooting steps, unfortunately to no avail. Tested on a Samsung Galaxy S9+.

Evolve Within

2020-02-12

Canada

I love this app and all its functions. I highly recommend this app for anyone who is looking for a customer chat option.

ICON's CLOSET

2020-02-10

United States

Had it for about a week, closed at least 5 sales with it. Absolutely amazing App.. Get it if you can

Sauipe

2020-01-22

United States

The app was very easy to install and set up. We only had it for a couple of weeks and are very happy so far.

Pet Food Online by Naturally Urban

2019-12-25

Canada

The tool has been working great for us. easy interaction with people on our site through my phone.

Dcams.dk

2019-11-29

Denmark

Once again it crashed on Black Friday, once again their support is offline. How is this OK shopify? App is gone from all 3 of my sites, 3 employees now cant work, this is absolutly unacceptable

American Tradition Cookie Cutters

2019-11-19

United States

I love this app! I have used it for quite awhile and I even moved my site to a different platform without missing a beat. Great customer service and the options it gives are great. I am a paid subscriber but the cost is worth it as far as I am concerned. In addition to the chat on the site I get my Facebook messages for my business directly in the app so I can respond quickly. Would recommend this app to anyone!

Oolabooshop

2019-10-08

Netherlands

We are using the app for our beauty products store: www.oolabooshop.com It is easy to use also on your mobile so you will never miss a chat. Easy to make it available for more users, eventhough it needs a monthly plan.

Beauty Refinery

2019-10-06

United States

I have a beauty/skincare store (www.beautyrefineryshop.com). Chatra is easy to use and I like being able to see who is coming to the store. It brings a more personal touch to acknowledge people when they "enter" the store. I like the ablility to do online and offline with messages that you can customize when you are offline.

Reflect Perfection

2019-09-18

United States

Does everything it says. In fact, I'm surprised at the flexibility and usability of the app. as well as the easy of setting up / making changes.

ShopUnbothered

2019-09-17

United States

I am the owner of a new online clothing store (shopunbothered.com). I am currently using the free version of Chatra and will be moving forward with the paid version within the next few months. Even with the free version, Chatra works wonders! I have not only been able to use it to increase sales, but also to create a more personable experience for my customers.

THESEVENTIES

2019-09-11

China

In my online store, The software works fine and is efficient. I recommend using it. We sell Rustic Style lamps.@https://theseventies.myshopify.com

Ohpopdog

2019-08-22

Singapore

Chatra has been a great addition to our online store and has greatly improved our ability to instantly communicate with customers who have questions about our products.

Kobelli

2019-08-22

United States

Great app! It is very easy to use and allows me to chat with my customers easily and quickly. Thanks!

Olori

2019-08-14

United States

This app is great for real-time interaction with customers and website visitors! We are now closer to our audience than ever.