Reviews for CedCommerce Amazon Channel

This app was not seamless. It would not integrate amazon seller account it was focused on amazon pay. The support was horrible no one responded to my request for help

Easy to follow along and very nice and understanding. Very helpful also

thanks so much he helped so much i love it now

Thank you for this valuable help, this patience and this sympathy. It was a real pleasure to speak with my colleague who was very pleasant and efficient.

This app is very well organized, stays up to date, and when there is an issue encountered, the support agents and devs are ready to help however they can. I really appreciate their support flexibility- being able to video chat and share your screen makes troubleshooting sooooo much easier and more efficient. Big shout out to Utkarsh, he is super helpful, patient, and an excellent communicator.

Amazing customer service. Thank you for helping me get my products uploaded!!

We were stuck on a product listing and mapping issue. Nupur helped us out right away! Response was super quick and they were super patient with me.

The app is well laid out and works perfectly well with Shopify and Amazon. The highlight of the service for me has been the customer service has been spectacular. Any issue i've face they've been patient to understand the issue and get to the bottom of it. Never had this exceptional help from customer agents, such as Juhl at CedCommerce, on other platforms. A solid 5/5 rating!!

Nupur and everyone on the team that has helped me has been incredible. I highlyI must say that Nupur along with the CedCommerce team has been amazing in providing assistance to me. I highly recommend their services to anyone looking for help.

Very quick and detailed instructions from the help team Easy to manage the orders, inventory, pricing,etc Definitely recommend for all Amazon Sellers

This app everything you need to connect products to amazon. Customer service is available for any questions and even walk throughs. Utkarsh in particular was very well verse and knowable about the application as well. CedCommerce has made a great selection in this representee. Great to have overall!!

Utkarsh was amazing, and helped me get my store going when I felt helpless!! He was amazing top-notch! If you ever need help they are quick to respond and very friendly! Highly recommend! Ced Commerce has done the best thing by hiring Utkarsh!!!!!!! He was the BESTTT

Super app pour vendre sur amazon! Et le service client est très réactif! Je recommande :)

ALZO Digital

2023-11-07

United States

This app is our 4th CED app and as usual, the support was very timely and helpful. Our onboarding issues were resolved. The agent was articulate and friendly.

I was experiencing some difficulties to upload my products to my Amazon store as I am new to CedCommerce Amazon channel App. I reached to their customer ‘s service, the staff was so friendly, He replied to me and offered me support in a timeless manner. He was so helpful, and I am so pleased with the support I received. Great customer support service and good communication. Would recommend this app.

I would highly recommend this app 101%. I did install this and encountered an error in uploading my items to Amazon then I jump to their chat support and just few seconds someone replied to me asking what help I need.. so without any delay He send me a link to share my screen to investigate and walk me step by step on the process on the details that need to be change and booom magic error solved. I've tried other integration app like AUTODS but support is horrible and waste of time and even charges me even I haven't uploaded a single item to my Amazon store for some error that their agents and developer can't solve. And lastly I would say my big thanks to my account manager Praveen that go beyond what's needed to provide support to a customer like me. Bravo..

Worst customer service on this platform by far! I paid them to create 250 listings/variations on amazon. it was due in 1 month. it's been 3 months and i have over 140 suppressed listings on my account due to them creating the listings improperly. they ruined my amazon account. they took my money upfront. and they have absolutely no interest in fixing it. i text them almost every day and they provide zero help. i provided them access to my actual amazon account to resolve it all, yet they didnt bother to log onto it even once in 2 months! They only care about money otherwise they would have resolved my issue or even taken one step towards solving it. For anyone considering paying them to list online , save your money cuz i lost mine. pathetic and selfish. terrible customer service AND THEY REFUSE TO REFUND ME.

This app, along with their app associated with Etsy, has been extremely helpful. I have been most impressed with their customer service. As most of you know, Amazon is not very user friendly when uploading products. Ced Commerce helped me with several issues in a very timely manner.

I just had the absolute best experience in customer service that I have had in a long time. They were so patient and easy to work with and I cant express enough how much I am appreciative of the spectaculer service. thank you so so much

I wanted to thank the CedcommerceAmazon team. I had trouble integrating my first product, and they helped me until we were able to integrate it. A great team that listens and is very professional. many thanks

I ran into some issues which was due to my ignorance and not only did they fix my issues, they offered to get with me in a video meeting and they literally gave me a one-on-one tutorial and explained everything directly! No other tech services that I know of would ever do that! They really take of you! Great customer service!

If you sell in both Canada and the US, it will only generate Orders for Canada, you need to manually enter the order from other region.

Super helpful support! They jumped on a Google Hangout to resolve the issue ASAP.

I would recommend this app to people who have a lot of products that they would like to sell on different platforms. I have learnt a lot by using this app and the support is phenomenal. Thanks to those who have great skills and answer all my questions.

I was so confused on how to upload products with the cedcommerce Amazon channel integration app until i spoke to a representative and they guided me through all the steps. I am so grateful for them. Thank you guys!