Reviews for CedCommerce Amazon Channel

the team are very supportive, especially Raju. Thank you guy you made the application very easy with your support

Loralie Designs

2024-01-09

United States

Absolutely fantastic experience! This is the best Amazon app by far. We trust it 100% with our business. The tech support is exceptional as well - Mannu is always right on it immediately and we're able to get the support we need to keep developing our Amazon store on the daily. Thank you CED and Mannu!

Thanks to the guys from CedCommerce for their willingness to hold my hand through the process. A+ service guys!

Update (12/27/2023) Unfortunately I have to point out that the developer takes time but fails to solve this issue Update (12/16/2023) Unfortunately I must say that the App is unable to create new products on Amazon that have variations in colour, sizes, etc... (E.g. T-shirts - Shoes). Only publish variants without properly matching them to the main product (Parent). This does not comply with what Amazon expects. (05/17/2023) I tried and tested several Integration Apps (Salestio and Codisto) before deciding which one to use. In the end I chose CedCommerce and after some time using it I can confirm that I'm really happy with the choice I made. Inventory synchronization, order management, publishing new products or existing products on Amazon, thanks to the modern interface to use is easy and above all works very well. For any doubt, the assistance team is always ready to answer in a few minutes.

Gets our Amazon FBM orders into Shopify easily!

Very helpful and patient

Worst customer service. they don't know what they doing. No one answers, no one helps, they just keep saying hello, greeting, hello....... run!

i was having ALOT of issues with uploading my products on amazon and the chat assistant juhi was great help. the assistant took the time and patience and went ABOVE AND BEYOND !! to help and make sure the problem was resolved and i was able to upload products and learn how to do so along the way they are the reason i will be recommending and continuing to use cedcommerce amazon in the future.

The app works with a lot of effort. After install, I was approached by CedCommerce about helping to upload and optimize the amazon listings before BFCM. I paid this company to optimize my listings and they ghosted me for months without doing the work.

DO not use these guys to help you with listings on Amazon or any marketing support. They are a fraud. I started with them Oct 24th and sent payment. Its Dec 8th now and i've lost most of the holiday shopping sales, They dont take direction very well and very messy and don't have critical thinking skills. for example, some products don't have all colors. U have to check there work with fine tooth combed, because they lack ability to think. Please do not use them for any time of help, You will be sorry

Very dissapointed to see the App stopped working 8 days ago and is not fixed yet. Uninstalling the App...

30 Minutes and it is all sorted. I cannot thank CedCommerce enough for their assistance in getting my products uploaded to Amazon. I had to come back for more assistance when I had to switch suppliers and Mohammed got it sorted in 20 minutes. A really well done product and excellent customer support! John

Takes a little to get your head around the setup, but the support team are fantastic and responsive.

We have been trying to integrate our Shopify store with Amazon unsuccessfully! We are not fully there yet but the customer service and tech support is amazing! Mohd and Mannu in particular have been working hard to take our store to the next level!

The app provides fast support and clear information, which has been incredibly helpful to me. I appreciate the friendly and polite demeanor of your support staff. They have been patient with me, even when I had multiple questions or needed further clarification. It's refreshing to interact with a support team that genuinely cares .Thank you for creating such a helpful and user-friendly app

thank you so much for your help and support I appreciate your work, Juhi. you are so kind.

We have run into a critical error with Shopify and CedCommerce that is preventing all syncing. They acknowledged the coding error and are working on it, but it's been days. I will update this review when I can.

Very quick and helpful customer service.

Juhi, was very helpful in helping this newbie upload products. This was quick and helped me maneuver through the process.

I recently had the pleasure of working with CedCommerce's Amazon channel, and I must say, the experience was nothing short of outstanding. The level of service and product knowledge displayed by Utkarsh, the agent assigned to assist me, was truly exceptional. Utkarsh's expertise and experience were immediately evident, and it became clear that he is a true professional in the field of ecommerce. His guidance and insights were invaluable, and he navigated through challenges with the finesse of a of a seasoned expert. What truly sets Utkarsh apart is his comprehensive product knowledge. It's as if he's the Bear Grylls of ecommerce, fearlessly tackling any obstacle and demonstrating an unparalleled understanding of the ecommerce landscape. His ability to not only address my concerns but also to provide proactive solutions showcased a level of proficiency that exceeded my expectations. I can't help but feel that other CedCommerce managers could greatly benefit from learning from Utkarsh's wealth of knowledge. His dedication to ensuring a seamless experience for clients is commendable, and I believe his approach sets a standard for excellence within the company. In conclusion, my experience with CedCommerce, particularly with Utkarsh at the helm, has been nothing short of stellar. If you're seeking top-notch service and a guide through the complexities of ecommerce, look no further. Utkarsh is the epitome of excellence, and I wholeheartedly recommend CedCommerce for their remarkable team and exceptional service. Five stars without a doubt!

Die amazon integration schläft permanent fehl. Es wirft error ohne Ende und der Support ist alles andere als eine Hilfe. Leider haben sie es nicht in drei Wochen geschafft das fehlende Attribut zu implementieren. Irgendwann hat der Support angefangen mich und meine Anfragen zu ignorieren. Sehr schade!

The customer support for CedCommerce has been the best part. Particularly Juhi Aishwary was so helpful and patient. She walked me through the whole process. She was patient and pleasant. I highly recommend CedCommerce for your Shopify/Amazon integration.

One of the standout features is the real-time syncing capability. It ensures that my product listings, inventory, and order updates are always up-to-date on both platforms. This has significantly reduced the chances of overselling or errors, providing a seamless experience for both myself and my customers. The app's interface is intuitive, making it a breeze to navigate and manage my Amazon listings directly from my preferred e-commerce platform. It has saved me a considerable amount of time and effort, allowing me to focus more on growing my business. The automation features are another highlight. Setting up rules for pricing, promotions, and inventory management has been a game-changer. I can trust that the app is working in the background, optimizing my listings without constant manual intervention. Customer support has been exceptional as well, Any questions or concerns I've had were addressed promptly by Mannu & Kaushik, demonstrating a commitment to customer satisfaction. In conclusion, this Amazon integration app has exceeded my expectations. It's a reliable, efficient, and user-friendly solution that has streamlined my e-commerce operations. If you're looking for a tool to enhance your Amazon integration experience, look no further – this app is a game-changer! I love these guys. Thank you all for everything

They will continue to charge you after you uninstall the app. You have to jump through extra hoops when you disconnect and uninstall this app. They also have a strange way of billing overages and if you go 1 order over, they don't bill you the overage, they stop fulfilling orders.

Just getting started with this app, but it seems like it has all the right functionality with a lot of potential. Customer support chat was very responsive and quick to help fix a small onboarding issue! thx