Reviews for BSS: B2B Wholesale Solution

Wonderful customer service. Fast, friendly, knowledgeable. Great app for customizing pricing and offering quantity discounts. I have been especially impressed with Annie, Cuongnvm and Leorio who have been very helpful throughout this process and worked hard to make sure I have everything I need. Highly recommend.

We have been looking around for a while to get a comprehensive B2B app and I've to say that this one from BSS Commerce really has a lot to offer and, even more important, the level of support we had during the onboarding and testing phase from Annie , the technical colleagues Duong Hoa, Minh Dang, Dinh Khanh, Leorio and their Business Analyst Riley was superlative. The app offers a lot of functionalities that could be deeply adapted to our wholesaler needs, especially thanks to the developer team that promptly addressed all our concerns and questions and was always ready to adapt our theme code or propose alternative solutions.

Good customer support overall, with the best app in market. Used app for my store and must recommended for any wholesale store owner.

This app has helped my website tremendously. The technicians of B2B helped me with setting up a tiered pricing structure and edited my cart and checkout process. This app is highly recommended.

Great app for converting your store from B2C to B2B. Developers are great and always happy to help, not to mention how quick they are. Especially thanks to Jonas!

Tons of flexibility with this app - it's incredibly helpful for us. We now use a few of the BSS Commerce apps. The B2B/Wholesale Solution has a lot of flexibility built into it - such as setting custom pricing, tagging that to appropriate wholesale customers - and even the functionality around manual orders is quicker than doing it in Shopify directly. I have to say though, the best part is the support team. Jonas, Hoa Xuan Duong and Pham Le Minh Tri are rock stars - I'm not a developer so my knowledge of customizing is limited. But these guys really jumped in and took on my requests, treating my business as their own. They helped me create the wholesale experience I wanted - quickly and accurately. Even providing suggestions for improvement along the way. Highly recommend the app and their support.

I needed a new wholesale app where my clients could upload documents for me to keep easily organized and this app took the cake! Highly recommend! Jonas and Jane have been very responsive and amazing to work with! Great app and worth it.

Top class app which caters for b2b and b2c. A one stop app for etailers. Customer service is professional and efficient. Highly recommended

Great app that works well for us for customer account approvals. We requested a few customizations and Annie, Duong, Tri and Leorio were able to get everything done in under an hour. Highly recommended.

I used this application for our wholesaler project. I was quite worry because we have a lot of challenges such as multi currencies, multi languages, retail and wholesaler prices, etc. The support team is really attentive and responsive! Special mention to Emma and the technician who invested themselves in our project and answered all my questions.

The customer service for this app is amazing. They helped me develop my website to aid in the usage of their app. The experience working with them and customizing the app for my company was very high quality. Their customer service rep. Annie is a true gem.

Horrible. The prices load super slow and sometimes don't work for no reason. They were trying to fix this pricing errors and they did something wrong coding my theme and now the shopping cart is not working properly. Customer service is OK, they are all the time apologizing. They can't give solutions.

We are still onboarding the app, but so far it is working very great and plug and play. Hoa Xuan Duong, Pham Le Minh Tri and Jonas has been helping setting up the app and system. Great features and flexibility! :-).

multifunctional app for me , useful , but a little slow ,hope you could improve the speed . Customer service Annie is very patient and helpful , solve my problem , after use , maybe more problems , hope I can talk to you again

Outstanding customer service! Jonas from the support team is solving all matters for us - within really short time.

It's not the perfect solution, because you have to assign coupon codes for the wholesale customers through the app. Your wholesale customers can't use "normal" Shopify coupon codes while using this app, which most rewards programs incompatible. (Because most rewards programs create coupon codes when someone redeems their points, but these codes are regular Shopify codes that wholesale customers can't use.) After a lot of experimenting with many apps, we have found a reward program that will work alongside this app - a reward program that uses gift cards instead of coupon codes. It's not the ideal solution for us, but we have adjust and it works fine now. The support always gets back to you within a day and is very helpful, and the app has a lot of features. Overall I'm very happy with it.

super good and very good customer service. provides many opportunities for B2B customers, and good customization options. thanks to Emma and technician Minh Tri.

We were looking for something that would give the B2B experience without the cost of running Shopify+ and for 99% of what we are looking to do, this app ticks the boxes.

Nice app, full of features, well documented with a nice and reactive customer support (kudos to Emma ). Keep up the good job guys !

Annie was able to help me in the best way to verify the installation of the application. The service is very professional and responsive. Thank you

Thank you to Emma and Tri Minh for assisting with all my enquiries in a timely manner! you guys are great :D This app is very detailed and very useful for businesses offering user customer account discounts. We are transitioning to wholesale and account member discounts only and since there's so many elements to this app, customer support is essential. Emma has been the greatest support through this transition even helping me make changes, as well as educating me on how to navigate the app. The best thing about it all is that Emma is extremely prompt with her replies through chat and as a business owner this is very important if you're going to be paying for an app.

Annie Tran was very helpful with us getting our Wholesale site ready to go live. She was quick to respond to the errors I was having and found us a solution.

Das Support-Team ist sehr bemüht und arbeitet wirklich intensiv daran, eine rasche Lösung für ein Problem zu finden. In meinem Fall wurde ich von Emma und Riley betreut, und ich kann mich nur wiederholen und sagen, dass alles ganz wunderbar funktioniert hat und ich mit dem Support und der raschen Hilfestellung sehr zufrieden bin.

Greet support and i got all the help i needed. Super good. Denna app har allt för b2b kunder. Man kan lägga in allt från orderlimit till pricing, tax inc or excl. Form for login and more. Just changing the prices when login. Jonas helpt me and am very pleased.

We use this app to setup wholesale accounts for our dealer. We had some issues with the price displaying properly for dealer accounts. However, Jonas, CuongNVM and Minh Tri were extremely helpful in getting the issues resolved in a timely manner. I highly recommend this app if you are looking for a b2b solution on shopify.