Reviews for BSS: B2B Wholesale Solution

Josephine and Trinh Viet Anh did a great job of getting our store configured and working properly. They were quick to respond and did a great job all around.

My team and I stay in constant contact with BSS support. It is above top notch. They not only fix your problem but reach out after a few days to see how things are going, test things, and implement specific solutions fast. I don't have enough good things to say about Nguyen Dinh Khanh, Hoa Xuan Duong, Vu Phi Hung and Jonas. Terrific team of people.

Jonas was really helpful with the setup of the app and everything is working as expected, i recommend the app

Josephine and Trinh Viet Anh has helped us getting the form setup it was nice working with them as they understood the issue and resolved it in no time. Thank you guys for all your help and support.

The B2B Wholesale Solution App with all of it functions provides exactly the required features, a b2b and b2c store needs. Technically it is really great to use, we had no bugs at all. Especially Emma & the App Support Team were absolutely helpful and were assisting us perfectly during setup, launch & afterwards. Really fast support reply time and solving upcoming issues easily. Highly recommended!

I found this app because I need customers in my shop to register and await approval by us, prior to shopping. The App solved this problem but I had issues with some functionalities regarding the approval of customers (it said invalid email adress, even if I knew the adress would work). However, the support team was very fast and started to work on the issue an hour after i reported the problem. Within short time, Josephine Dao and Nguyen Vu Manh Cuong from the team solved the issue and it was a pleasure working with them.

I have installed the app and it worked directly after installation. Both on regular Shopify and Plus version. The functionalities of this app are quite impressive and the support is super. I am using this app to solve the complex VAT excempt rules in Europe and have created different forms for private or business customers with VAT number. Based on the forms I show the prices incl. or excl. VAT automatically. I have exchanged several emails with Customer Support Executive Emma. Together with the Technician, Nguyen, she answered all my questions within 24 h. I had some questions about the app’s functionality and needed some changes specific for my shopify theme. Not one question or request for change is to much. And all this support is included in the monthly fee. No wonder that I am a happy customer of the BSS B2B/wholesale solution for Shopify.

Très bonne app et fonctionnalités complètes pour la gestion d'un B2B, et support réactif pour aider à la configuration et aux corrections.

I have not used the app yet but had a lot of questions on how to get my pricelists set up and Jonas was a great help! He answered my questions promptly and was very pleasant to deal with.

The technical team was a great help troubleshooting setup and functionality of this app. Lots of great features make this the go-to app for all kinds of B2B needs. You can control site access with required wholesale registration, create custom pricing and quantity breaks and set other pricing rules. You can even set limited access to products and set special pricing for particular customers. Jonas and Pham Le Minh Tri were great to work with, responsive, and got the job done! Thanks, B2B/Wholesale Solutions Team!

The app has a lot of great features and functions that are needed or basics for your B2B business. We are currently setting up the website and the app itself and the whole team of BSS is super helpful, friendly and fast. So far any issue or even little customisations have been done and solved. Super happy so far and and can't wait to finish the last bits to see the final result. Also a shout out to Jonas that is in daily contact with me during the last weeks to set up everything and help me fix problems together with the technical team doing even small customisation (especially Cuong NVM, Nguyen Dinh Khanh, Nguyen Minh Dang) - thanks guys!

BSS's B2B wholesale solution is fantastic, and I highly suggest it. The support is really amazing – Josephine- the one who supports me is really nice. I’m not going into detail regarding the BSS B2B wholesale solution because it has so many integration options. My advice is to just try contacting Josephine's help. Josephine was quite helpful in assisting me in finding solutions. She is incredibly efficient and exact in her work, as well as helpful and patient. The technician guy Nguyen Van Dong has fixed the issues really well and the complete customizing procedure took only a few days. My heartfelt gratitude goes out to Josephine and Nguyen Van Dong.

The app works great, Ive decided to move platforms to magento and BSS Commerce has the best support and technical team there is, fast and fixed issues as well as educating me along the way, thanks to Nguyen Ngoc Hai and Jonas, I am in great hands.

Great app & excellent support from Emma and her team! We are using this app in two stores in Europe and had ZERO issues. B2B and B2C easily possible. The customer service and tech support is amazing, they make everything happen that is possibly in their power! We also use BSS store locator. We tried various other apps before, that is the only one that runs smoothly. I can highly recommend! Thank you Emma and the entire team! Super app & grossartiger Support von Emma und dem gesamtem Team! Wir nutzen diese app in zwei Stores und hatten keinerlei Probleme. Super customer & tech service support, viele Dinge werden auf Anfrage auch möglich gemacht, die in der app von Haus aus nicht vorgesehen sind. Wir nutzen mehrere BSS apps in mehren stores. B2B/Wholesale Solutions macht die Kombination von B2B und B2C in einem store problemlos möglich, auch Europaweit. BSS store locator ist auch sehr zu empfehlen. Wir haben mehrere apps ausprobiert, diese ist die einzige die einwandfrei läuft. Danke an Emma und das gesamte Team!

This was the only app we could find that provided a solution for our sales reps to creating orders with custom pricing rules. The customer support from Jonas and the Tech support from Cuong NVM was great, and their response time was quick, and and efficient.

We are using this app for almost a year and we had some issues with it but Technical Support and Customer Servis are pretty efficient and the people working there are really nice to talk to and focus on problem-solving, which is highly appreciated :) The interface is easy to use and intuitive. It took us a day to figure out what's where.

The B2B wholesale solution from BSS works great and I highly recommend it. However, the integration support and Emma in particular is outstanding. BSS B2B wholesale solution offers so many integration options that I don't want to go into details about the app here. My recommendation is to just try and contact Emma's integration support. Emma supported me in finding solutions in an absolutely perfect way. She works extremely quickly and precisely, is very helpful and patient. Together with the technician and expert Cuongnvm, new solutions were implemented within hours and the entire customizing process took no longer than a few days. My very special thanks to Emma and Cuongnvm. I'm a business owner and not a software integration specialist. As I started the test period I mentioned that there are a lot of details to customize and I didn't have answers for all customizing needs. Emma patiently supported me. I learned quickly through the transparency and precision of Emma Information. Customizing support by Emma also means to get an intensive training. I have never received such extraordinary support. In some issues, more complex technical adaptations were necessary, which were coordinated extremely quickly and competently between Emma and Cuongnvm from the technical team. This worked perfectly and delightful. So many thanks to both. I am very happy with our B2B & B2C Integration that works perfectly an highly recommend it.

This app is definitely game changing if you are planning to open a shop for your B2B client. There are tons of customization opportunities and everything work pretty smooth. Moreover the customer support is fantastic and very quick!

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and would recommend them to any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

This app has been really handy in creating our store. The support is excellent and makes it super easy to use without a developer.

I have used the B2B/Wholesale Solution tool and found it very useful for our needs. The customer service has surprised me for the better. A pleasure to work with you.

I received great support from Emma and the technicians (Minh Tri and Minh Dang). They respond quickly to the issues I demand and are sure to solve them. Emma always responds positively and responds quickly. I think this service and app is perfect for a BtoB shop. 私はEmmaと技術者 (Minh Tri and Minh Dang) から素晴らしいサポートを受けました。彼らは私が要求する課題に対して迅速に対応し、必ず解決してくれます。 Emmaはいつもポジティブに対応し、レスポンスも早いです。 BtoB向けのshopにはこのサービスとアプリは最適だと思います。

We are using two B2B apps from BSS team and they have been very helpful for our website and business. The apps do have various features and can be easily activated via the App Dashboard such as special prices for wholesale customers, manual orders, login to see prices and etc. We have been discussing with the team via Whatsapp and Jonas (the support agent) has been very responsive in the meantime. Recently, we faced issues with login to see prices function & with setup custom pricing and Nguyen Dinh Khanh (the technical guy) have been checking very carefully and come up with a proper solution eventually. Our theme is a tricky one but they have successfully helped us to deal with it. Very responsive support manner! In addition, BSS Pricing Plan for these applications is quite reasonable and they also come with a 14-day free trial and free assistance. We would definitely recommend trying BSS Solution apps. Overall, I am quite satisfied so far. Appreciate a lot for the team's efforts and keep it up!"

Great app and fantastic support! So many different custom pricing features on this app! We'd be lost without this app and all the support that comes with it! Would recommend to anyone looking for a customizable pricing app. We use it for our wholesale customers and it works great!

Excellent app and excellent technical team. They solved every problem of ours with precision. We really appreciated to you. Thank you so much...