Reviews for Auction Today

I had a few issues starting out but Shakil from the app support team was very responsive and sorted everything - great service!

HVRNT

2023-12-08

United States

Great responsive help.

Shakil, was really helpful and asked all of my questions & more. This is the best back up support I have had.

Customer Service is fantastic...still trying to learn the app, but the customer service is great.

Shakil responded to me immediately and swiftly helped me with my technical issues! Looking forward to going live with my auction next week!

Friendly support, nice app

Very fast and co-operative support. I highly recommend them

Great support! Fast and great app.

I have had quite a few questions for customer support since I integrated this app with my store. Whether it's finding practical solutions to a problem I am facing, or needing the developers to update a problem on the backend, customer support is always there and willing to help. There are still some features I would love to see added to the platform to make it even more user friendly and enhance the customer's experience. That being said, I like this product. Auction Today has been a big help to me and streamlining how my business is run.

Extremely difficult to use and implement. Features are unnecessarily confusing and doesn't mesh well, requiring a "widget" to be installed on your site.

super fast and prompt response. fixed issues quickly

This app is LEGIT! Thank you for the amazing quick response to help me get my first auction running.

I’ve tried a couple different auction apps and have deleted them because they were so difficult to navigate/install. This one was SO easy!! But be conscious of the fact that you may need the app developer to activate something on his end before the auction can go LIVE. Just leave yourself enough time to do that! But once you’re ready, the customer service is excellent! Helped me get my auctions LIVE immediately! So excited to use this app.

So far the experience and support has been great.

This review is left pre auction ending however I was unable to get the widget to work and support fixed it with lightning speed. Will post an update once I see how the checkout experience is. Great app so far!! Edit... The support for this app has been beyond amazing getting everything dialed in just like I wanted it. Great team at Auction Today. Keep up the great work!

Very good app, well built, easy to use, nice customer service. My customer love this app. Well done guys and thank you.

Very simple, customizable and straight forward auction app for our gallery. We had a little hiccup, but a little interaction with their wonderful customer service fixed it in no time. Lovely that the look can be customized to fit our theme. Looking forward to offer this service to all our collectors.

First off, i couldn't set up an auction without them installing it for us. Then, we realize customers cant see the current bids or countdowns unless logged in. It took them over 4 days to figure it out. When they "fixed" it- 2 days after our auction ended- we realized we were getting emails from customers saying they couldn't order art from us because all of the variants and add to cart were not visible on google chrome. Unbelievable. Don't risk it!

A falta de explicacao para uma pessoa colocar a app activa na loja. Nao existe ajuda viavel para a aplicacao. nao aconselho a ninguem

I purchased this app because of it's function, but more importantly because of the great reviews with the support... Fantastic Job - the support was 5 STARS!!!! GET THIS APP - the team will not let you down!!!

Good support service. Shakil is very helpful. thank you

So far so good! Great customer service!

We are just getting started with this app. We stumbled in the beginning, but the live chat help was available right away and kindly walked us through the set-up. So far, so good!

I recently downloaded and started using Auction Today for my Shopify store, and I couldn't be happier with the results. This app has added a whole new dimension to my online business. The setup process was straightforward and user-friendly. Within minutes, I had my first auction up and running. I had a couple of questions during the initial setup, and the customer support team was incredibly responsive and helpful. They quickly resolved my queries.

I received fast and expert help.