Reviews for Auction Today

The app offers the best auction functionality out there from what I have seen so far. Evenly important, the customer service support is great. They are unbelievably fast with their response. They are flexible and open to discuss and adapt to solutions that suite your business case within what is technically reasonable. Great app, great support!

I switched over from a different auction app and I am glad I made the switch. Extremely helpful

Fantastic app with a lot of features to customize your auction. Great customer support, very friendly and speedy!

Auction Today is a very good app to use with my Shopify store and tech support responded fast and solved the problem when I ran into problems. Shakil was my tech support agent and helped me out big time. I definitely recommend this app.

the service and support is great! fast and professional! this app is nice! we recommend it to you!

The team at Auction Today have gone up and beyond to help us go live with our new shop. With an almost 24/7 support they have been very patient with all our questions.

We were excited to use this app because of the reviews. Customer support is non-existent. Seems not to work with Shopify 2.0. Looking at other apps.

Shakil was super helpful to get my issue resolved within a couple of mins. I couldn't get the widget to show on my theme but he was patient and understanding of my problem and also asked if there was anything else he can do to support. This is the level of support you want from top companies like Auction Today. Thank you again :)

Great App. Customer support is quick and very thorough. Very helpful and strongly recommend Auction Today if you are looking for an online auction App.

I was originally having trouble getting the auction block to load, but a quick couple messages to customer service had the problem resolved very speedily! Thank you so much! I can’t wait to use this, instead of hosting auctions on instagram!

Used for a charity auction online, and was straightforward with extremely highly responsive service

So far, perfect. Also the support team is extremely quick to answer any questions.

Great customer support and fast, easy set up!

Shakil was brilliant. Hoping a couple of dev requests could be made as I'd like to think they aren't too difficult but would make the interfact look much more appealing to the customer. TOP TIER support. Everything he could do he did, and did it well.

Perfect! Thank you Very much Shakil !You made me help perfect

I tried many auction apps before this one.. however they all lack support. today i am so grateful to receive the best help ever. thanks so much SHAKIL !!!!

My team is using this app weekly and I want to say this app is great! Any time I have a question, Shakil replies very promptly and answers all my questions. I highly recommend this app. Their team has logic in place to cover almost all conditions. It's easy to set up auctions, watch them run, and they have the order # handy when a purchase is made.

Support was very helpful in making the app work to my liking with my store. We had to customize a few things but they did it very quickly for me. The auction feature is working great as well. So far so good!

One of the easier apps to work with within Shopify. They have thorough tutorials on their site but when I ran into something in the backend that was giving us trouble their customer service was prompt and thorough. Shakil was very courteous and helped me quickly. Def recommend using Auction Today for your auction needs on Shopify.

Good customer service

Amazing customer service and the app is extremely easy to use and well thought out!

Quick and friendly support!

Customer service is amazing!!! Very quick and helpful.

I changed my 0 to a 4 and gave these people another chance. I was dumb for giving them a chance. 0 is what they are. The automatic bidding didn't work. Costumers were confused about how to bid with a 2 bid option. Totally confusing. I had the bid increment set to 10 percent. That didn't work. Customers could bid in 10 cent increments. It kept the prices really low and I gave things away. Customers got frustrated with all the problems and gave up. Another business owner bought up all the stuff at 99 cents or 1.09. The auction ended on a sunday and I used the live chat all day. They responded they would look into it and never got back to me. Then the auctions were supposed to end at 10pm. They never ended, they were stuck in a 5 minute extention loop. I had to manually end 225 auctions and declared a winner. It took me 2 hours. Customers that won multiple things said there was no way to pay for them as a group, so the customer that won 80 auctions paid for them one at a time and told me to credit him back on each auction for the shipping. 2 hours of work to lose $500. If you want to auction your stuff, take your stuff and throw it in the dumpster before you use this app. I called people that left positive reviews and none of them were using it? So why did they leave rave reviews?????????????? I think they pushed people hard to leave positive reviews. They told me they had 1000s of users doing $$$$$$$$ but they could not show me one auction that was live. They could not send me to 1 link. They claim to have different people and "Teams" of people, but I think its one guy. I think they had good intentions, but it doesn't work. Shopify is to blame for allowing this app to be in the store.

Excellent customer support amazing app very useful