Reviews for Auction Today

We've been using the app for 3 days so far, and we've had nothing short of an incredible experience! The platform itself is better than the competitors we've used on the App Store so far, not just in features but in tech support as well! If this app isn't exactly what you're looking for, we highly recommend talking to support first before ending your free trial because Shakil and his team have been extremely accommodating with any problem we've run into, and they've taken our feedback and suggestions seriously! Would 100% recommend!

The support from the team has been exceptional. We have been running offline auctions for 13 years selling thousands of products and the move to online has been seamless and very fast thanks to Auction Today. Would highly recommend.

I experienced significant issues with this app, leading to two instances where it disrupted my store's functionality. The mobile interface freezes when attempting to access features not included in my subscription plan. Furthermore, the starter plan, priced at $9/month, lacks automation for basic tasks, relegating even email notifications to a "premium" feature. My encounters with customer service were particularly disappointing. Their responses felt dismissive and unhelpful, leaving me with the impression that my concerns were an inconvenience rather than valid issues needing resolution.

Have just set up my first auction. It is a good clear platform. New to Shopify and so wasn't certain on how to integrate but I contacted support on live chat and got everything sorted in a couple of minutes! Thank you to Shakil for his assistance!

Customer service had our issues fixed and things running smoothly very quickly

Portland Gear

2024-03-13

United States

Have always wanted to run Auctions on our website - this was a great app to use. Leading the way is the customer service! Shout out to Shakil for providing 10 star customer service and helping me dial it in. Responded to my questions within 5 minutes and made changes on the fly. It was like I had my own developer! Looking forward to utilizing this app. Thank you!

Finally found an auction app that works well with my store theme. Had a few questions setting up and received answers within minutes. Outstanding support. Time to setup some live auctions!

Just got started and needed support. They were very quick to answer and resolve. A+

Reliable and easy to use. Excellent tech support. We’ve had a lot of success with it! No question it’s worth the subscription fees.

This is a great app - Shakil talked me through quite a few questions I had today, and was very helpful, making sure we got to the answer every time. Definitely recommend!

Shakil is AMAZING! Support is superior! If he is the face of this company, then this company is going places!!! One of the best encounters, technically and personally, I've ever experienced.

We just started using the app and so far its good. The support assistance is fast and the issue was resolved within 5-10 mins. That fast.

Quick and easy to use. Great customer service.

i was having a problem with the app but shakil of the support, with a magic touch resolved it, i'm very thankful to him. nice app and keep up the work!

The administrators of this app are very kind The function is so good. I recommend it :)

So far, so good! Had some questions with set-up and they were really speedy with customer service–and helpful!

Great customer service in helping me figure out how to set up my auctio

I'm using auction today on my website and I can only recommend it to everyone! Super easy to use, and if you have any problem, you can message customer service who will reply with a solution in less than 5 minutes ⭐️⭐️⭐️⭐️⭐️ 5 stars well deserved!!

Great support, very easy to navigate!

Excellent support from Shakil regarding improving customer experience with auction collections.

Shakil was amazing in helping me get the auction up and running. 5/5 would recommend!

Once I gave the App access to my store, they did their thing and it turned out great.

Great live chat support. I've just set up my first auction. Very excited to see what comes of it. Shakil was very helpful and responsive.

Five stars for this fantastic auction app! Not only does it run my auctions smoother than a well-oiled machine, but their customer service is also lightning fast and super helpful. Thanks a bunch

Very helpful