Reviews for Amai Local Pickup & Delivery

great apps , provide a seamless experience to customers, Customer service is quick to response and always accessible

Very helpful app feature and support us to fix our difficulties issue. And they are very kind to communication and following up my problem. Thanks!

Hilltribe Ontario

2019-11-22

Canada

I use this app for the store pickup option and it is perfect! Customer service is also second to none, try this app, you won't be disappointed!

I use this app to implement my pickup only mode store. The app needs some adjustment to work with the theme I am using. But the service support staff is very very helpful to help me make it work.

They fixed the map API issue quickly and this app has certainly the best customer experience. I tried others that were too confusing for the customers. The support we receive from them is outstanding and they are very good coders. You can tell that the quality is good. If they keep their promise, I will use their app with other clients.

App works great! Had a few display issues at first with our theme but they fixed them right away. Help docs for this app are amazing too. They make it super easy to install and configure their app.

Complete app for store pickup, to add and manage orders, stores and locations. Works fine after configured and the app team is always available to help. We recomend it!

Great help fixing our small issue. Or site is yet to go live but testing seemed to go well and the problem was fixed. They are very helpful and thorough in their communication. Thanks!

As a local retailer who also operates an online store, it was important to offer an in-store pickup option to my local customers. This app is the ONLY one that has met my needs! Support was fantastic and I couldn't be happier! Thank you for helping me streamline my services for my customers! A++

Love the support, they are kind and fast with my store issue and solved it for me app is very solid and super recommended!

***UPDATE - Aug 7 @ 6:55am EST *** THANK YOU, THANK YOU, THANK YOU, THANK YOU!!!!!! I needed some custom coding for an idea I had that I couldn't do myself. I reached out to Peter, and he and Nicolas pulled a miracle out of their hats. My vision came true because of their help. A+++++++ customer service. Any body reading this... stop second guessing yourself and get this app. Well worth it. *** ORIGINAL*** The app works exactly as described. Been using this app for a few years now and no issues. I just recently contacted support about install on new unpublished theme, and within 1 day.... Done.... up and running. To the people reading this based in North America... Please keep in mind that there is quite a time difference between us and the app developer. So don't expect an answer right away at 3pm EST. At 1am EST, different story.... replies are within minutes. PS..... Thanks Peter for fixing my issue. :-)

The app works well and is easy to use. Has good functionality for what we needed. Support team is quick to respond and assist too :)

Rotofugi

2019-07-17

United States

Store Pickup works well and support has been very responsive when needed. If you need to have a store pickup option, this is the app.

This is a very practical app, easy to use and configure. Very responsive support team. We had a suggestion to improve the app and it was released in a new patch in 2 weeks. We are considering to use the app for other stores we manage as well. Highly recommended!

Tried a couple other apps for local delivery and Store Pickup worked way better. Tech support was awesome - they responded quickly and always resolved issues. I've got quite a bit of custom code for my store and they were able to work with my developer to get everything working properly. Highly recommend.

Our customers were requesting a store collection option for a while and we looked at a few different options. We decided to go with Secomapp and it has worked out perfectly for us. Setup was simple and the support from Nicolas at the Secomapp team was first class.

Great easy to use app with a lot of options. Nicolas changed it to my preferences. Very, very helpful team.

MissionaryMall

2019-05-21

United States

Really fast and helpful customer support. App works great! Now researching other apps by Secomapp. They really seem to have a good thing going!

I got this app in hopes of customizing it to work as a "hold order" system rather than a "store pickup" one and the features were versatile enough that I got it working for what I needed and the support staff was great about fixing and customizing the things I couldn't. Overall t's a fantastic app with great support.

Really useful and easy to use app - the best thing has been the very prompt and knowledgeable customer service.

Nice app really help my customers to provide self pickup. Well worth a try with free trial. Nice one, keep it up!

It's a nice little app, incredibly useful. We haven't gotten the chance to test it out completely yet, but what we did see was pretty great. Luna has also been incredibly kind and helpful. I plan to use this app again asap when I open up shop.

Terra20

2019-04-04

Canada

Easy setup, great app. Support is also fantastic and willing to make customizations based on the different needs of store locations.

Customer support does an amazing job at getting back to me about any questions I have. I've been very happy with the quality of their support, they do a great job responding quickly and working with me to come up with a solution or to point me in the right direction and have a better understanding on how the app works and what can and can't be done in Shopify. Overall I am very pleased with the app and the support.

Good app and great customer support. The backend UI could be slightly better to be more in line with the UI of Shopify, but that's just me splitting hairs. I also wanted some changes to how the app was implemented and the customer service personnel helped me out promptly and to my satisfaction, making those changes to my theme and helping me understand exactly what else I could do with their app. Highly recommend it.