Reviews for Amai Local Pickup & Delivery

This app works well and has the best features (auto-detect location, shipping options based on product tag, lead time, etc) as compared to other store pickup app that we tested. It is also the cheapest but packed with relevant features. Great support from Sterling and the whole Dev Team!!! The support is superb. Sterling is very responsive, and truly helpful. 5 stars to Secomapp for this great app!

I have changed my 1-star rating to 5 stars, this is an amazing team to work with, the way they have help is awesome in removing some leftover codes and rectifying the issue.....I recommend the STORE PICK app strongly - Thank You Team

This is a very good and outstanding application that I stumbled across on the shopify application store. Thank you very much for your efforts and time in developing this life changing application it has helped me greatly and my business. Thank you.

This app has been so helpful, especially during this covid-19 period. We have had it for about 6 months now. The help team responded timely and was able to help me with my questions and integrations. I definitely recommend.

Using this app to help my shop offer delivery & in-store pickup for one location. The available options are just what I was looking for. It's fairly easy to get started and moving around in the app. It goes live right away. Haven't had to use customer service yet, but have heard great things.

amazing! to be honest it help me and the customer have a designated time and date for the orders to run smoothly and fast.

In the midst of pandemic, it is delightful to see such awesome and comprehensive support to small business. Sterling and team have helped us navigating and fixing the app challenge. The app is easy to implement and have step by step guide. I did have some coding issues with checkout steps and stability of the app, but it was resolved quixkly It is above and beyond our expectation! Thank you again for helping small business community and many others adapting to "new normal". Best, Tommy

Easy to configure as there were guides. Just wish that we can configure lead time based on working days.

This app has saved my client money and also has amazing support! I use the superstore theme and couldn't figure out why the checkout was being so odd. Sterling from their support team was quick to answer and implement a solution to my issue.

This is a great, easy to use app for local pick up or delivery! The standard features do not include the ability to have only some items on your site available for local pick up and some only available for shipping. However, we were able to reach out to the customer support and they created a custom code tagging sequence for us that has worked well so far!

Cool app. This is the app we need to manage our customer order well. Appreciated and impressed on the support team as well.

These guys are such a super stars! so helpful and supportive! Their app is not to mention the top quality! Thanks again guys, Really appreciate the support!

Uni-T

2020-09-04

United States

Awesome app!! I have not actually received pickup orders yet but this app has a lot of options and has great customer service. I tried many apps For the purpose but this is the one!

The app is amazing and was really what i was looking for. Sterling and her team were really responsive and helpful to accommodate to all of my requests. Although there was a small problem, she did her best to explain the issue and follow up to make sure that everything is okay. I would definitely recommend this app if you are looking for a delivery/pickup option for your site.

These guys have aa amazing support team that is quick and eager to help if you ever need them. When every I have reached out for help no matter how small the request they have accommodated.

Very pleased with this app so far, works well, would love a postcode option rather than a radius for local delivery. Happy so far.

We have added the app to our shopify to help with the deliveries and pickup selections. It works great. Thanks

great app, love that it has delivery radius, had a few questions when setting it up and the team was very helpful

Works well for pickup scheduling and specifying a local delivery radius. Developer is responsive and friendly. Very pleased with this app.

This app is perfect if you need your clients to choose pickup or delivery and input those pickup and delivery times.

Very good service! the app works perfect, as the the Shopify checkout can't be customized, the app has good alternatives to show the right information to the clients.

This app is cost-efficient for businesses that are looking for the option of clients picking up orders from their location and other pickup locations. Their customer service is fast and friendly.

things to note, Does not work with google pay, android pay, not the accelerated checkout but at normal checkout, does not work for subscription services. Does not actually create a normal pickup like shopify's standard. It creates a shipping option as pick up. Other than that it works fine and could work for someone with low integrations. If you have a lot of features. this wont work

Used this app for the time slot picking, does the job. You can give a try, if managing single location its free.

(This review pertains only to the Curbside Pickup features of this app) If you are making a curbside pickup business and time management of your customers is a must: this is your app. I have tried almost every pickup app in the shopify app store and while they all have some good features this is the only one with everything you need. Features I liked: -Lead times and lag times on orders so people can only order so far in advance and only so soon. For example, a farmer could give themselves time to harvest before the customer is scheduled to pickup. -Schedule in employee break times so there are windows during store hours that customers cant schedule pickup. -LIMITS NUMBER OF CUSTOMERS PER TIMESLOT. If you are someone like me who spent a lot of time browsing the shopify forums and app store looking for this feature your search is finally over. I'm sure what makes this feature great is different for everyone. There are a lot of reasons you might need to limit your pickup orders per hour. This is the only app that I could find with this feature that made sense to me and was easy to use. -Fantastic support. They are overseas so hours can be weird but they are willing to go above and beyond to solve your problem. (Shoutout to Sterling for his excellent customer service) Things I wish I could see in this app: -Changes in the lead time mechanic. The app pushes the lead time by the hour rather than just by the day. I want clients who order anytime on Monday to pickup anytime on Thursday. I don't really need exactly 72 hours notice. If there is a way to do this it is unclear to me. - Some kind of exportable calendar that shows the orders. A way to print off a schedule that is just the Order #, Name, and Time. I can do this with some work in excel using the orders.csv but it would be nice if it were just built in. The ideas above are more suggestions than complaints. The app's mechanism for tagging an order works great. On the client side, the schedule calendar looks very professional and it features a google map that shows the client their chosen location. Very minimal so it will look good on any theme. There's also no weird shipping step like some apps have that could throw your customer off. The checkout process is all very straightforward and easy. If you've read this far hopefully you download the app. I wanted to write this review because of how great my experience with support was and how many problems this app solves for me for only $14 per month. I sound like a salesman but my business honestly would not exist without this piece of software. I hope your business finds success with it too. Good luck out there. Update I found a solution to the compatibility with Shopify's Bulk Order Printer: If you are using Shopify's Bulk Order Printer to make packing slips for your pickup orders like I am just add "{{attributes.Pickup-Time}}" and "{{attributes.Pickup-Date}}" to your template and it will be included on your printed orders. Hopefully this helps someone out there.