Reviews for AfterShip Returns & Exchanges

Installation is simple and straightforward. I can start using it immediately with minimal downtime. Overall great service by Aftership!

Our company didn't believe this service could make it easier for us to manage any returns, but we were wrong. The average time spent on returns processing was cut by half and it's easier for customers as well. Now, they don't need to email/message us first and wait for a reply before sending the products back. Overall very simple to set up and great app!

Good makes return so much easy

Stone Harbor Hardware

2017-08-11

United States

This makes handling returns so much easier. I'm surprised Shopify doesn't include return handling by default, but this app fills the gap nicely.

Awesome app... I recommend this app for anyone selling online.

The service is absolutely incredible. Gratefully satisfied and I would be more than willing to continue to do business with this company. I am very relieved and pleased to have had a wonderful experience with this exceptional company, and I am eagerly awaiting to do more business with you guys.

So far so good from aftership, just starting to use it. Integration was easy

Works totally awesome. Easy setup. Took me around 5 minutes. Costumers and employees love it.

Useful app. Would recommend it to others

Looking good! I just opened my site and haven't used this service yet, but I tried it's usability and it seems work great!

This app is a life saver and it's easy to use. Make return easier to process and i would definitely recommend this app to every store owner.

AfterShip is a great service for any ecommerce store to be confident in knowing that our customers will have a reliable way of tracking where their order currently is at in the return process if needed. AfterShip seems to make this very easy.

This is amazing for growing your eCommerce Store as a newbie! The headache of tracking numbers are a thing of the past. Thank you After Ship.

A very necessary app. The amount of money this saves by letting customers know the that order is out for delivery and delivered pays for it self. Because customers respond right away if the did not receive, Giving you and them a chance to locate it. The other money saving issue it it cuts down on the customer service request asking when is the order going to be delivered. I have used for years now with out any problems, Customers always responds to my questions. We use this on http://www.skincarebysuzie.com

Great app to sort out all your returns process and procedures. The app covers everything from Returns Policy to Instructions for the customer on how to return the product. Highly recommended if you want a streamlined returns process. App was also very easy to install. See it in action here: http://returns.shoptropicdreams.com/

This app and service is extremely useful. Best app available for tracking returns. Everyone with an eCommerce should install this app. It will make your life so much easier.

Very good app for returns items. I recommed it :)

The best app and costumer experience

Fantastic app to use,its a must have,make life very easy and it is so easy to install,will recommend it to everyone.

A very good app. Makes returns easy, and integrated with the store. Would recommend to everyone. Hope to see translation of entire app in the future, but this is not the most important feature. Thank you, AfterShip!

Allykat Boutique

2017-08-07

United States

Absolutely love this App and so do my customers! It has made tracking returns so simple and my customers cannot go wrong with the easy 2 step process!

Making returns tremendous and organized! Customers love the simplicity just as much as we do. We really appreciate the help of returns center. https://adolescentadult.com

This app is very useful and gives more time to do other stuff !!! gj

This app is *super* easy to set up, is designed nicely and seems seamless. The thing that would make it 5 stars is if it included the option for exchanges as well as returns, including an exchange form where customers can write why they are returning or exchanging something. I actually don't know if I'll continue to use this if I cant figure out a way to make it a "Returns/Exchanges" center.

Returns center by aftership really makes dealing with returns seemless. A lot of times customers who visit the stores may not understand the refund policy but the quick summary that is provided via returns center really helps with that. And processing the returns is almost effortless.