Reviews for Zepto Product Personalizer

Your app is really easy to use, and full of functions that I need. The support team replies quickly with enthusiasm. Recommendation app.

This product is delivering what we need. We had a specific set of criteria and I tried numerous other products that didn't fit. This ticks almost all our requirements. The UI is very functional but gets the job done. Well done guys, and look forward to seeing how it evolves over time!

This app has a lot of options to choose from and the support team is great. I definitely recommend this app if you need to propose personalized products on your Shopify store.

On day 1 we already knew the user interface are poor, both for the users and customers are poor. But it does the job so we go ahead. Recently, we want to launch a new product, duplicated from an existing product with this personalizer. So we saved a template and applied it to the new product. It does NOT work. We contacted support, and it took two days for each response, asked us to delete all the condition settings and applied one by one. We did and is still not working. Then it takes another two days to clarify what the problem is and even asked us to take a video on how we applied the conditions. Isn't there a collaborator account we can grant to them to check or even a staff account? We are stuck here and still waiting for a fix, on a very simple situation: Duplicate the exact same product and apply the same personalizer template.

I tried a few product personaliser apps and this one is by far the best I found. It was pretty easy to set up and has tonnes of personalisation options to choose from. I was especially impressed with the help provided by the app staff. I emailed a few times about styling the app to fit within our design and they were always polite and responsive. Zepto is the perfect addition to our client's store.

It's really hard to find a customize APP.Finally I found this one Zepto Product Personaliser.Fast and professional servier,good function.Works well

The customer service is amazing! Went above and beyond to fix an issue I was having and responded with a solution so fast. Happy with the results!

great app i really like the functionalities and the support team is great, i recommend it for anyone looking to add custom options

Shahariare Rahaman explained everything to me in full detail A few times to help me. I was able to implement the app on my store flawlessly because of him. Thanks again.

The developer told me how to use it very well, very patient and careful, I am very satisfied, THANK YOU SO MUCH

The support has been amazing any time an issue came up or a custom fix was needed. The app has been great for us for both live-preview-customizations and 'regular' additional product options. Superior to BOLD Product Options in my opinion after using them both extensively for years.

First of all, the service, their customer service is great and responsive. Secondly this one app is really great for people who preview customization, although there are some features that need to be improved, they told me through customer service that it will be perfected in the next few months, which is really nice! I also encountered a lot of problems in the process of using it, and they are patiently answering and solving them for me, which I think is invaluable If you want to need a preview customization plugin now, it will be a good choice for you

great app! love the functionality and has great customer support as well. i had a small issue with integration (my fault not app) and their chat walked me through it within 5 min.

They responded very quickly to my request. And solve my problem within seconds. The app itself is pretty well-developed and thoughtful. Easy to use for POD merchants. Highly recommend!

Der Costumer Service ist Hammer, super schnell und hilfreich und die App tut was sie soll, für mich die beste ihrer Art

Zepto has been a great addition for customers to easily engrave our product. We sell Viking drinking horns and have the ability for customers to add both text and images to their hand engraved horns. Other apps would never show the live product so the customers can see what it will actually look like in real life, but Zepto does! They support has been amazing making quick changes when i need them. FIVE STARS!

I was having difficulty implementing the product personalizer with a new theme that I was using so I reached out to the support team to see if they could help! Within minutes they responded to me and had my problem fixed shortly after. They are a great team that really cares about their customers plus the app works great!

The customer service team is very helpful and quick to respond. They assisted me in figuring out the problems in my setup which really convinced me to use the app.

Very good customer support! Really happy with the help they give me. The inferface is meh, but good help!

The set up wasnt 100% intuitive for me but the video help section is very good and even when I had a few issues after that - the online help has been absolutely brilliant and very prompt. Better than any other app i've dealt with recently.

Love this app! Every time I need support they help! Kind, fast responses. I have been looking for an app like this since we started and so happy to have found this! All positive. Easy to use, but best of all the support is awesome! Product is great, easy and fun for customers to use. Helps them buy with confidence. A must get!

Amazing customer service, all my questions can be answered quickly. And just what We needed for our products. I use this app on two of my websites now and highly recommend it.

Attention Needed - Compatibility Issues with Shopify Market and Geolocation I feel compelled to share my experience with this app, especially for Shopify stores that have geolocation or international currency needs. Although the support team was initially responsive and agreed to a custom project that included specific customizations for our Shopify Market transition, the process was not smooth. The goal was to enable our international customers to add customizations in their local currencies. While the CSS work was completed on time, communication ceased when it came to the geolocation/international currency aspects of our requirements. Despite multiple follow-ups asking for updates, we received no responses. In the end, we were compelled to find an alternative personalizer app that is compatible with Shopify Market, Geolocation, and International Currency. I would hesitate to recommend this app to other stores with similar needs. -- We have been using Zepto for almost one year now - have to say this is the best personalizer app so far. Not only tons of customization options are available, but also super responsive support team help to address problems asap.

Good app, support has always helped to resolve issues or help set things up technically. Good options! Thanks!

Great experience. All my questions can be answered quickly. Thank you so much help from A Z M Shamsuddin.