Reviews for Zapiet ‑ Pickup + Delivery

This app was great for helping us with setting up store pickup and delivery. The team has also been absolutely amazing in responding in a timely manner and helping us with any kinks we've run into. Easy to use and would highly recommend. Kudos to this app and the whole team!!!

This app does what it says: allows me to add delivery time and date to my checkout flow. Their support was very helpful and patient in helping me sort out some issues with integration. Go ahead... try it now :)

I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.

I love this app! It is great, and easy to use. The support team is great at quickly resolving any issues I have setting it up as well! HIGHLY Recommend!

I use this app to allow for food delivery. It didn't work perfectly as we wanted when we installed the app but every time we have asked for help the Zapiet team was quickly able to help us. It's working as we want now and the team knows what they are doing!

The Zapiet pickup + delivery app is absolutely critical to our prepared meal service business. I have also been blown away by their customer service and willingness to go above and beyond to help us be successful. Would highly recommend Sam, Andy and the team as a great partner.

A simple and effective app that does as it promises. Support was quick and helped us install and configure the app to our needs - so far so good!

Excellent app. As a small business we rely on this app working to provide pick up, shipping and delivery to our customers. Andy and the team are amazing and work around the clock to resolve any issues.

Honestly, this is one of the best apps on Shopify! It completes any feature that is missing from Shopify. We have a brick-and-mortar store and online store and offer local delivery, store pickup and carrier shipping and this app is able to handle it all! And Zapiet's customer support is amazing just like their product: quick and they make sure the issues are solved no matter how complex.

This team has the most amazing support! Thanks especially to Sam and Sandy for always going above and beyond.

Great app, has solved me a lot of problems. Special thanks goes out to the support team, specifically Sam, who is solving problems every hour of the day. This app might not work straight away with third party shopify themes, that have been bought in Themeforest, but thank God - we have Sam who is on top of his game from dusk till dawn (and possibly 24/7)! :)

Eco Blossom

2018-09-06

United States

The install process takes a little while to make it exactly what you need it to be for your own specific use, but if you follow instructions, it is straightforward. The app works well and is the best I found if you offer delivery. When faced with an issue, I contacted support and was helped within 24 hrs and the issue was solved. I am happy with the app and the support.

An awesome app that helps us offer both store pickup and local delivery to our customers. Sam and his team were instrumental in helping to resolve issues and customisations promptly and efficiently and were extremely patient to boot. 2 thumbs up! Would definitely recommend. :)

Andy and the team at Zapiet have created a class app and offer first class customer service. We needed a new shop built for a global client and they went out of their way to help us out in a time of need.

Setup is easy and I needed a custom install on my theme which they did in less than a few hours. Highly recommend!

AMAZING APP AND AMAZING SUPPORT! The app is amazing and does exactly what it says it does. Location pickup is a great benefit option. The customer support team is like no other and has been super quick with their responses. Thank you Sam and the rest of your team for assisting in getting our store up and running with various location pickups.

When I click on Store pickup on Checkout, the price for Delivery is still charge. Hope to solve this issue ASAP

This app is amazing, does exactly what we require, and the customer service and support is second to none! Thanks so much!!

Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.

Offer store pickup at multiple locations easily with Store Pickup + Delivery Shopify App. We tried countless methods to offer our customers pickup from one of our 5+ locations. Nothing worked till we found this App. The updates have made each version easier to use and added functionality. Exceptional Support. Thank you Sam and the rest of the team for getting us set up and helping us when we break things :)

That’s great To be able to force a given list of delivery date. But more that the app itself We would like to thanks the very kind and reactive support behind. They reply quickly and even we faced some minor issues they took the necessary actions in due time. Thank you Team!

First, let me say, I've tested the other Store Pickup apps, and they have some major flaws that would have cost our company hours of work. I wouldn't download a different Store Pickup app if you paid me! This is *the one*. Support is always extremely helpful, and they've solved any issue we've run into. The app provides essential functionality for any company that has both online and brick and mortar locations. If your customer can't come pick up an item they purchased from your shop, you're missing a huge opportunity! This app takes care of that seamlessly.

This is by far the only App you should consider using for Pick up and delivery. We rely on it for 80% of our business and our customers love it. Customer service and suppot is the best whenever I have a question The response is timely which in today’s world so important. Bobby Harris, www.bikiniondemand.com

I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.

Nouri Pa Nati

2018-06-18

Barbados

Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.